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Added 12 mins ago
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Senior Representative - Inside Sales
Wesco
Edmonton, AB
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 12 mins ago
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Part Time Sales Representative | TELUS Lindsay Square Mall
TELUS
Kawartha Lakes, ON · Lindsay, ON
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 12 mins ago
NA
Customer Service Representative
Nationwide Auto Glass
ON · Mississauga, ON
- Full-time
Call center functions to provide quality customer service.
Added 12 mins ago
On-Premise Territory Sales Representative - Sarnia
Molson Coors
Sarnia, ON
In the role of On-Premise Territory Sales Representative covering Sarnia and surrounding Lambton County Region, you will be part of the Ontario Commercial team. This position reports to one…
Added 12 mins ago
On-Premise Territory Sales Representative | Windsor (Essex County) & Chatham-Kent
Molson Coors
Windsor, ON
In the role of On-Premise Territory Sales Representative Covering Windsor (Essex County) and the Chatham- Kent area, you will be part of the Ontario Commercial team. This position reports…
Added 12 mins ago
Route Service Representative
Cintas
Quebec, QC
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 14 mins ago
HF
Client Account Specialist
Hybrid Financial
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
- On-site
…exposure to the asset management industry, develop valuable sales and communication skills, and learn how leading investment firms grow their businesses. Hybrid offers a fast-paced,…
Added 21 mins ago
SE
Inside sales representative
SEW Eurodrive
Delta, BC
- $45,000 to $50,000 CAD / year
- Full-time
- On-site
Added 27 mins ago
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Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 27 mins ago
AP
Pest Control Technician
Abell Pest Control
Lloydminster, AB · Lloydminster, SK
- Full-time
…successful transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager,…
Added 27 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Woodbridge, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 40 mins ago
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Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 42 mins ago
BT
Counter Sales Representative
Bumper To Bumper Auto Parts
Calgary, AB
- Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Calgary, AB. The successful person will be an energetic, customer…
Added 42 mins ago
Sales Office Administrator
Great Gulf Group
Orangeville, ON
Perform other duties as assigned by the Sales Manager and Sales Representative
Added 42 mins ago
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Représentant du service client – Temps partiel (Customer Service Representative- Part-Time)
RBGlobal
Mont-Saint-Hilaire, QC
- Part-time
As a global company, our corporate teams generate billions of dollars in equipment sales each year.
Added 57 mins ago
D
Client Financial Services Agent
Desjardins
Montreal, QC
- Full-time
…communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development…
Added 57 mins ago
Customer Service Representative - Heartland Town Centre, Mississauga (22.5 hrs/week)
Scotiabank
Mississauga, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 1 hour ago
KS
Credit Card Sales Representative
Kognitive Sales Solutions
Stratford, ON
- Part-time
Sales or customer service experience is an asset, but attitude and drive matter most.
Added 1 hour ago
KT
Temp Front Counter Sales Representative
Kal Tire
Corner Brook, NL
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store - helping customers choose the right products and services while keeping things moving. This is a…
Added 1 hour ago
KT
Front Counter Sales Representative South Edmonton
Kal Tire
Edmonton, AB
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 1 hour ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 1 hour ago
BP
Concrete Pool Sales Representative
BETZ POOLS LTD.
Stouffville, ON
- Full-time
Betz Pools Limited is a leading swimming pool construction, renovation, and service company serving homeowners throughout Southern Ontario. We pride ourselves on delivering exceptional…
Added 1 hour ago
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Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
CB
Customer Service/ Sales Associate
Capital BBQ
Ottawa, ON
- $20 to $22 CAD / hour
- Full-time
ARE YOU A CUSTOMER SERVICE & SALES PRO LOOKING FOR YOUR NEXT OPPORTUNITY?
Added 1 hour ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
…work cross functionally across Operations, Asset Management, Sales, Quality, and…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for Customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support for order flow, fulfillment, and status monitoring within the Dealer Development team. They are responsible for maintaining accurate documentation, coordinating with internal departments, and ensuring customers receive expected goods and services.

Requirements

Candidates must have a High School Diploma and solid knowledge of the Microsoft Office Suite, including Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Organizational skills
Attention to detail
Follow-up skills
Relationship management
Data reconciliation

Benefits

Professional development
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Order Information Form
DMS
Dealership Management System
Administrative Support
Order Fulfillment
Billing
Reconciliation
Microsoft Office
Word
Excel
Customer Support
Inventory Management
Software Training
Process Monitoring
Professional Development
Health Benefits
Performance Incentives

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