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Added 2 mins ago
H
Business Development & Discovery Lead
Hatch
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…growing into AI-native managed delivery, powered by our own platform, AEPilot, and we're looking for our first Business Development & Discovery Lead. You'll own outreach end to end: finding…
Added 2 mins ago
Lead, Technical Services
MongoDB
Toronto, ON
…innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data…
Added 2 mins ago
G
Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
Strong architecture and software development background, including experience with integrations, APIs, testing, deployment practices, and enterprise solution design
Added 2 mins ago
Product Operations Manager
Brex
Vancouver, BC
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive…
Added 17 mins ago
RB
Lead Business System Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
…workflows. You will act as a liaison between business units, software engineers, and quality…
Added 17 mins ago
M(
Director of Platform Engineering
MaintainX (An Autodesk Company)
Remote, Canada
- $173,000 to $254,000 CAD / year
- Full-time
- Remote
Lead and develop a team of Software Development Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams.
Added 17 mins ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
- 5+ years of non-internship professional software development experience
Added 17 mins ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
Lead root cause analysis and implement permanent fixes for production incidents
Added 17 mins ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
Lead root cause analysis and implement permanent fixes for production incidents
Added 17 mins ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 31 mins ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lead Hadoop modernization, migration, and platform optimization initiatives to improve performance, scalability, and operational efficiency.
Added 31 mins ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 31 mins ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive…
Added 32 mins ago
R
Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Minimum of 12 years of experience in Microsoft .NET platform development or Java/Linux development.
Added 32 mins ago
R
Lead Software Developer
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Toronto, ON
- Full-time
As a Lead Software Developer for Trading, your primary role will be software development, where you will develop new and transform existing applications and APIs to fulfill the needs of RBC…
Added 32 mins ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
5+ years of software development experience working in a fast paced environment.
Added 32 mins ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 47 mins ago
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Director of Customer Success
LumiQ
Toronto, ON
- Full-time
At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their…
Added 47 mins ago
R
Territory Sales Representative, Quebec
Rentsync
Toronto, ON · Westmount, QC
- $100,000 to $140,000 CAD / year
Reporting to the VP of Sales on targets, progress, pipeline, goals, and achievements using Hubspot CRM platform
Added 47 mins ago
C
Sr. Mainframe - z/OS System Programmer
CIBC
Toronto, ON
- Full-time
…improvements, and support the availability of our hardware and software assets in line with service level agreements. You’ll also contribute to the growth of the Mainframe Engineering team…
Added 47 mins ago
C
Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…experience and change the way that people bank. As an Technical Lead for Application Developer, you’ll be leading the design and development and be the SME in developing, testing, and…
Added 47 mins ago
Senior Product Marketing Manager
KEV Group
Toronto, ON
Lead product positioning and messaging development - enabling clear market differentiation and improving product adoption and sales effectiveness.
Added 1 hour ago
F
Manager, Special Operations
Factor_
Toronto, ON
- Full-time
…bridging the gap between operations, data engineering, and global platform teams. You will lead the design, integration, and deployment of systems that power our production, warehousing,…
Added 1 hour ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
We are seeking a highly experienced AI Architect to lead the design, architecture, and implementation of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal…
Added 1 hour ago
AI
Lead React Native Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for Customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support for order flow, fulfillment, and status monitoring within the Dealer Development team. They are responsible for maintaining accurate documentation, coordinating with internal departments, and ensuring customers receive expected goods and services.

Requirements

Candidates must have a High School Diploma and solid knowledge of the Microsoft Office Suite, including Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Organizational skills
Attention to detail
Follow-up skills
Relationship management
Data reconciliation

Benefits

Professional development
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Order Information Form
DMS
Dealership Management System
Administrative Support
Order Fulfillment
Billing
Reconciliation
Microsoft Office
Word
Excel
Customer Support
Inventory Management
Software Training
Process Monitoring
Professional Development
Health Benefits
Performance Incentives

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