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Added 11 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Langley (District), BC
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 11 mins ago
TH
Merchandising Associate : Part Time (TEMP) (Mon - Fri /6am - 2pm) - BURNABY
The Home Depot
Burnaby, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 mins ago
TH
Merchandising Execution Associate Part Time - 7057 Polo Park
The Home Depot
Burnaby, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Langley (City), BC · Langley, British Columbia
- $18.25 to $20.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 22 mins ago
PM
Venue Representative - Calgary
Poseidon Music Ltd
Calgary, AB
- Part-time
…seats. Our ideal candidate would be tech savvy, have customer service experience, social media knowledge and an upbeat, positive…
Added 22 mins ago
I
Seasonal Customer Experience Representative
Indigo
Langley (District), BC · City of Langley, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 22 mins ago
AF
Client Service Representative, Crossfield (6-12 Months Term)
ATB Financial
Crossfield, AB
- Contract
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 26 mins ago
CG
Senior Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 32 mins ago
IH
Inside sales representative
Island Home Hardware
Grand Manan, NB
- $15.9 to $16.5 CAD / hour
- Full-time
- On-site
Added 42 mins ago
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Guest Services Representative - 2 Casual
SIGA
North Battleford, SK
- Part-time
Experience interacting with the public and providing exceptional customer service an asset.
Added 42 mins ago
AA
Livreur
Advance Auto Parts
Laval, QC
- Full-time
Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut. Chez CARQUEST, notre objectif est d’être…
Added 46 mins ago
SA
Outside sales representative
Sutherland Automotive
Saskatoon, SK
- $25 to $30 CAD / hour
- Full-time
- On-site
Added 53 mins ago
AG
Sales Representative
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
The Sales Representative’s main goal is to cold call their roster or accounts on a regular basis in order to obtain and get bid packages, design and/or prototyping opportunities, present…
Added 53 mins ago
BT
Counter Sales Representative
Bumper to Bumper Canada
Calgary, AB
- Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Calgary, AB. The successful person will be an energetic, customer…
Added 53 mins ago
PL
Sales Key Account Representative, Grocery Division
Purity Life Health Products LP
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
…excellence. Purity Life has a job opportunity for a Key Account Representative to help service our Grocery…
Added 56 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Windsor, ON
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 56 mins ago
A
Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and…
Added 56 mins ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
RC
Inside Sales Representative
Rexel Canada
Timmins, ON
- Full-time
As the Inside Sales Representative based in Timmins, ON you will build relationships with our customers by assisting with any product inquiries, maintaining the customer database and…
Added 1 hour ago
AI
Sales Representative - New Brunswick, Canada
Arrow International, Inc.
NB · New Brunswick, Canada
- Full-time
…Brunswick – visiting bingo hall, end user, Charity, and Retail sales in the region. As well as trying to gain new accounts, increasing commitment to Arrow vs. our competitors, selling new…
Added 1 hour ago
IG
Bilingual Contact Centre Representative
Insight Global
Mississauga, ON
- Contract
Insight Global is seeking Customer Service and Collections Representatives to join a fast-paced contact center environment. This role requires individuals who are comfortable handling both…
Added 1 hour ago
PM
Sales Development Representative
Premium Merchant Funding
Montreal, QC
- $60,000 to $100,000 USD / year
- Full-time
Position Overview: As a Business Development Representative at Premium Merchant Funding, you will play a crucial role in supporting small and medium-sized businesses. Your responsibilities…
Added 1 hour ago
CI
Account Manager
CMB Insurance Brokers
Saskatoon, SK
- Full-time
As an Account Manager, working with the Sales Team and under the direction of the Service Supervisor, you will support the growth, placement, renewal, and ongoing servicing of client…
Added 1 hour ago
PM
Business Development Representative
Premium Merchant Funding
Montreal, QC
- Full-time
Experience in sales, customer service, or client-facing roles is helpful, but drive
Added 1 hour ago
CL
Residence Services Representative
Campus Living Centres
London, ON
- Full-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support to customer-facing teams by managing order flow, documentation, and fulfillment status. They are responsible for monitoring internal processes, reconciling orders, and maintaining communication regarding product availability and order progress.

Requirements

Candidates must possess a High School Diploma and solid proficiency in the Microsoft Office Suite, particularly Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Attention to detail
Follow-up skills
Relationship management
Reconciliation
Data entry
Process monitoring
Customer service

Benefits

Professional development
Industry certifications
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Administrative Support
Order Management
Microsoft Office
Excel
Word
Dealership Management System
DMS
Order Information Form
Reconciliation
Customer Service
Inventory Management
Process Improvement
Documentation
Business Platform
Relationship Management
Software Training
Back-order management
Professional Development
Performance Incentives

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