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Added 7 mins ago
CA
Jansen HSE Advisor
Cementation Americas
Alvena, SK
- Full-time
Cementation is a leading underground mine contracting and engineering company. We design and build mines, safely. Our team specializes in delivering design-build solutions for technically…
Added 7 mins ago
EP
Sr. Counsel [Hybrid]
EDF power solutions North America
Toronto, ON
- Full-time
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Added 7 mins ago
EP
Sr. Counsel [Hybrid]
EDF power solutions North America
Toronto, ON
- Full-time
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Added 7 mins ago
EP
Sr. Counsel [Hybrid]
EDF power solutions North America
Toronto, ON
- Full-time
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Added 7 mins ago
AT
Process Engineer (medical device)
APTYX Trenton
Trenton, ON
- Full-time
Automation and Robotics development for line enhancement and New product development
Added 7 mins ago
CO
Parks Technician
City of Penticton
Penticton, BC
- Full-time
…residents, businesses, and visitors alike. As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction…
Added 7 mins ago
EP
Sr. Counsel [Hybrid]
EDF power solutions North America
Toronto, ON
- Full-time
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Added 7 mins ago
LA
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
Looking for a rewarding career where you can share your expertise as a Lead Solution Architect? Seize this opportunity to embody our organizational values within our Information Services…
Added 7 mins ago
MI
QA-UAT
Maarut Inc
Montreal, QC
- Contract
The role is on the business side of the delivery chain: the analyst certifies what the software vendor and the delivery team provide, at three levels (features, business cases, business…
Added 7 mins ago
N
Sr. Principal Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
We are looking for an experienced software engineer to lead the development of our distributed edge compute platform. This role demands a deep understanding of hyperscalers like AWS, Azure,…
Added 7 mins ago
H
Human Resources Analytics Specialist
HireTalent
Montreal, QC
- Temporary
Contribute to the full Software Development Life Cycle (SDLC) - requirements, functional design, implementation, UAT
Added 7 mins ago
MD
Agent.e Marketing - Marketing Agent
Musée de l'Holocauste Montréal
Montreal, QC
- Full-time
…Marketing Agent will help increase the Museum’s visibility in the lead-up to its major relocation and expansion project to downtown…
Added 7 mins ago
I
Senior Software Developer
IBM
Ottawa, ON
- $121,550 to $171,550 CAD / year
- Full-time
8+ years of hands-on software development experience, including low-level programming
Added 7 mins ago
UO
Postdoc Fellow
University of Ottawa
Ottawa, ON
- Full-time
…demonstrated experience in computational and statistical methods…
Added 7 mins ago
ED
Scrum Master, Level 17 - EN 596
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Full-time
Lead scrum ceremonies and facilitate planning, prioritization, and execution activities. Support the development and delivery of annual OKRs and quarterly delivery plans, ensuring alignment…
Added 7 mins ago
SF
Application Security Engineer II
Spring Financial
Vancouver, BC
- Full-time
…navigating evolving requirements and unclear boundaries. You lead threat modeling sessions for new features, run secure code reviews on high-risk changes, and partner with engineering teams…
Added 7 mins ago
C
Senior Java Developer - Enterprise Payments/ Banking
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Senior Java Developer to join our team and contribute to the design, development, and delivery of high-value payment solutions. In this role, you will develop…
Added 8 mins ago
Senior Platform Engineer
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 8 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
Experience with software development fundamentals, object-oriented or equivalent design, algorithms and data structures, concurrency, error handling, and performance tradeoffs.
Added 8 mins ago
GM
Senior Data Engineering, Vehicle Data Operations
General Motors
Markham, ON · Oshawa, ON
- Full-time
Ability to drive software engineering best practices across development, testing, deployment, documentation, observability, and production support.
Added 8 mins ago
GM
Senior Software Engineering, Vehicle Data Platform
General Motors
Markham, ON · Oshawa, ON
- Full-time
…data and configuration between vehicle ECUs and the cloud. Our team is the only team within General Motors that delivers software on every compute module the company has. Our software is…
Added 8 mins ago
ED
Scrum Master, Level 17 - EN 596
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Lead scrum ceremonies and facilitate planning, prioritization, and execution activities. Support the development and delivery of annual OKRs and quarterly delivery plans, ensuring alignment…
Added 8 mins ago
AS
Account Executive, SMB
Absolute Software
Vancouver, BC
- Full-time
Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on new business, expansion, and development
Added 8 mins ago
Manager-Payroll
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
Lead and oversee full-cycle biweekly and monthly payroll processing for 25,000 salaried and hourly team members across all Canadian provinces and territories
Added 8 mins ago
Cost Estimator, Data center construction
Bell
Regina, SK
…supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support to customer-facing teams by managing order flow, documentation, and fulfillment status. They are responsible for monitoring internal processes, reconciling orders, and maintaining communication regarding product availability and order progress.

Requirements

Candidates must possess a High School Diploma and solid proficiency in the Microsoft Office Suite, particularly Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Attention to detail
Follow-up skills
Relationship management
Reconciliation
Data entry
Process monitoring
Customer service

Benefits

Professional development
Industry certifications
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Administrative Support
Order Management
Microsoft Office
Excel
Word
Dealership Management System
DMS
Order Information Form
Reconciliation
Customer Service
Inventory Management
Process Improvement
Documentation
Business Platform
Relationship Management
Software Training
Back-order management
Professional Development
Performance Incentives

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