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Added 4 mins ago
M
Embedded Hardware Design Engineer (Aerospace)
MANNARINO
Montreal, QC
- Full-time
Our customer base is very large, covering traditional aerospace companies as well as new and exciting markets, including electric propulsion, Urban Air Mobility, Unmanned Aerial Vehicle and…
Added 4 mins ago
BS
Bilingual inside sales representative
Bilingual Source
Mississauga, ON
- $60,000 to $100,000 CAD / year
- Full-time
Are you a bilingual English and French sales professional who enjoys building customer relationships, providing excellent service, and being part of a dependable team?
Added 4 mins ago
SE
Business Development Representative
SFC Energy North America
Ottawa, ON
- Full-time
Experience navigating government procurement processes and long sales cycles.
Added 4 mins ago
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Bilingual Inside Sales Representative
Bilingual Source
Mississauga, ON
- $50,000 to $63,000 CAD / year
- Full-time
At least 1 year of sales or customer service experience preferred
Added 4 mins ago
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Bilingual Customer Service Representative
Bilingual Source
Mississauga, ON
- $57,000 to $63,000 CAD / year
- Full-time
Customer service experience, ideally with order entry
Added 4 mins ago
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National Account Manager
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Ottawa, ON
- Full-time
4+ years of experience in sales development, customer management, inside sales, membership sales, or a customer-facing role.
Added 4 mins ago
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Marketing Manager
Robert Half
Calgary, AB
- Full-time
…leadership and day-to-day execution, making it ideal for a marketing professional who enjoys building, improving, and…
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Production Planner - FAL
De Havilland Aircraft of Canada Limited
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- Full-time
Experience in a manufacturing environment is preferred.
Added 4 mins ago
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Casual Personal Trainer - Program Representative - ᐱᓕᕆᐊᒧᑦ ᑭᒡᒐᖅᑐᐃᔨ – ᐃᒻᒥᒧᑦ ᐃᖃᐃᓕᓴᐃᑎᑦᑎᔨ
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Iqaluit, NU
- Part-time
…effective training practices. The Personal Trainer will maintain a professional, social inclusive, and supportive training environment and promote healthy, active lifestyles through quality…
Added 4 mins ago
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Client Service Associate
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- Full-time
Deliver an exceptional client experience while supporting relationships with clients, investment professionals, family offices, and other stakeholders.
Added 4 mins ago
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Associate Advisor
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Toronto, ON
- Full-time
We’re looking for a collaborative, curious, market-driven professional with hands-on experience in trading and client relationship management.
Added 4 mins ago
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Property Manager
BGIS
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- Full-time
Maintain positive tenant relationships through professional & effective responsiveness & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord…
Added 4 mins ago
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Marketing Coordinator
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Burnaby, BC
- $82,100.2 CAD / year
- Full-time
You are a marketing professional who thrives on variety and is comfortable moving between disciplines, from writing and production to brand stewardship to relationship-building and…
Added 4 mins ago
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Assistant General Manager
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Winnipeg, MB
- Full-time
…monitoring service standards, and ensuring a positive guest experience. Responsibilities include assisting with staff scheduling, training, and performance feedback, as well as helping…
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Dispatcher - Winnipeg, Manitoba
Transdev Ontario Manitoba
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FT Payroll Analyst
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BUSINESS DEVELOPMENT REPRESENTATIVE
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Senior Sales Consultant
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Winnipeg, MB
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Reporting to the Olympic Homes General Manager, this position will work with the Sales Team to ensure each customer enjoys the experience of designing and building the home of their dreams.
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Senior Accountant, Financial Reporting
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Calgary, AB
- Full-time
Chartered Professional Accountant (CPA) designation is required
Added 4 mins ago
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Commercial/Sales Account Director I
AMECO
Calgary, AB
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 4 mins ago
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Manager, Financial Accounting & Reporting
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Calgary, AB
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This is an excellent opportunity to gain hands-on financial accounting experience within a dynamic and growing business environment. You will work closely with the leadership team and be…
Added 4 mins ago
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System Integration & Test, Intermediate
General Dynamics Mission Systems–Canada
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Provide technical support for customer installation, integration and test activities, including troubleshooting and issue resolution.
Added 4 mins ago
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Service Management Analyst
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
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…trending and analysis, monitoring and performance metrics, audits, customer services and support and related project management and advisory…
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Manager, Sales Governance and Operations
Calian Group
Ottawa, ON
- Full-time
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered
Added 4 mins ago
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Driver
UAP Inc.
Moncton, NB
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Provide excellent customer service in a professional and friendly manner.

PBS Systems

Accounting Support Analyst

Calgary, AB, Canada

Competitive annual base salary ($49,000k/yr. - $59,000k/yr.) · Full-time

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Job details

Pay: Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to 2 weeks per month Accounting Support Analyst - Tier 1
Reports To:	Team Lead, Accounting Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting infrastructure.
Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least 1 week per month throughout the USA and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Other duties as required

Qualifications:

High school diploma
Accounting Diploma/Certificate
Must have valid Driver’s license
Must know the fundamentals of basic accounting
Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Automotive Dealership Accounting Department experience is an asset
Customer service experience
Possess excellent communication and analytical skills
Strong analytical and organizational skills
Works well both with a team and independently
Ability to embrace variety, structure, change and innovation
Available to work occasionally Saturday and/or Sunday due to travel schedule

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

Provide training and support to customers on the accounting module of the dealership software platform. Manage incoming support requests via phone, email, and chat while documenting interactions and collaborating with internal teams.

Requirements

Requires a high school diploma and an accounting diploma or certificate, along with basic accounting knowledge. Candidates must possess excellent communication skills, proficiency in Microsoft products, and a valid driver's license for travel.

Skills

Accounting
Customer service
Software training
Communication
Analytical skills
Organizational skills
Microsoft Office
Windows 10/11
Ticketing systems
Problem solving
Time management
Teamwork

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Accounting
Dealership Management System
DMS
Software Support
Customer Service
Training
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing System
KPI
Automotive Accounting
Client Services
Professional Development
Travel

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