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Added 8 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 8 mins ago
K(
Founding Product Manager
Klarify (YC P26)
Canada
- Full-time
Lead customer discovery. Talk to therapists every week and learn from the hundreds of customer calls we've had.
Added 8 mins ago
K(
Head of Product
Klarify (YC P26)
Canada
- Full-time
You've worked side by side with a CEO and an engineering lead to decide what to build
Added 8 mins ago
RG
Finance Business Partner
Rohit Group
Ottawa, ON
- Full-time
Assist operational lead in conducting performance reviews for subordinates, participate in setting objectives and identifying staff training requirements.
Added 8 mins ago
A
Global Payroll and Benefits Administrator
Achievers
Toronto, ON
- Contract
Lead benefits information sessions for new hires in Canada and the US.
Added 8 mins ago
S
Software Engineering SMTS
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…agents find and act on the right data.We are looking for a Lead Software Engineer to help us build agentic experiences for product setup and configuration. You will help design a core agent…
Added 24 mins ago
AH
Senior Operating Officer, Northeast Corridor and Site Lead
Alberta Health Services
Fort McMurray, AB
- Full-time
Added 24 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
Lead Malaysia Airlines’ commercial strategy and revenue delivery across Vietnam, Cambodia and Myanmar.
Added 24 mins ago
RH
Inside Sales Administrator
Robert Half
Calgary, AB
- Full-time
Added 24 mins ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
Added 24 mins ago
IG
Network Operations Engineer
Insight Global
Vancouver, BC
- $65 to $75 CAD / hour
- Contract
Lead incident response for platform issues including root cause analysis, mitigation, and implementing preventive measures
Added 24 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 24 mins ago
U
Gananoque Driver Helper
UPS
Kingston, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 24 mins ago
U
Gananoque Driver Helper
UPS
Kingston, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 24 mins ago
U
Walkerton Driver Helper
UPS
Hanover, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 24 mins ago
U
Driver Helper
UPS
Hanover, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 24 mins ago
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Kincardine Driver Helper
UPS
Hanover, ON
- Part-time
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Driver Helper
UPS
Hanover, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 24 mins ago
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Walkerton Driver Helper
UPS
Hanover, ON
- Part-time
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Added 24 mins ago
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Kincardine Driver Helper
UPS
Hanover, ON
- Part-time
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Napanee Driver Helper
UPS
Belleville, ON
- Part-time
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Added 24 mins ago
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Picton Driver Helper
UPS
Belleville, ON
- Part-time
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Added 24 mins ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Lead, coordinate, manage and evaluate the operations of the organization’s accounting and audit functions;
Added 24 mins ago
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Delivery Driver Helper
UPS
Nanaimo, BC
- Internship
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Added 24 mins ago
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Delivery Helpers - Fraser Valley Delta Area
UPS
Delta, BC
- Internship
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PBS Systems

Accounting Support Analyst

Calgary, AB, Canada

Competitive annual base salary ($49,000k/yr. - $59,000k/yr.) · Full-time

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Job details

Pay: Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to 2 weeks per month Accounting Support Analyst - Tier 1
Reports To:	Team Lead, Accounting Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting infrastructure.
Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least 1 week per month throughout the USA and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Other duties as required

Qualifications:

High school diploma
Accounting Diploma/Certificate
Must have valid Driver’s license
Must know the fundamentals of basic accounting
Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Automotive Dealership Accounting Department experience is an asset
Customer service experience
Possess excellent communication and analytical skills
Strong analytical and organizational skills
Works well both with a team and independently
Ability to embrace variety, structure, change and innovation
Available to work occasionally Saturday and/or Sunday due to travel schedule

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

Provide training and support to customers on the accounting module of the dealership software platform. Manage incoming support requests via phone, email, and chat while documenting interactions and collaborating with internal teams.

Requirements

Requires a high school diploma and an accounting diploma or certificate, along with basic accounting knowledge. Candidates must possess excellent communication skills, proficiency in Microsoft products, and a valid driver's license for travel.

Skills

Accounting
Customer service
Software training
Communication
Analytical skills
Organizational skills
Microsoft Office
Windows 10/11
Ticketing systems
Problem solving
Time management
Teamwork

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Accounting
Dealership Management System
DMS
Software Support
Customer Service
Training
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing System
KPI
Automotive Accounting
Client Services
Professional Development
Travel

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