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Added 7 mins ago
S
Programmer Analyst II – Client Service Delivery System
SereneAid
Fredericton, NB
- Full-time
Job Description: Programmer Analyst II – Client Service Delivery System (CSDS)
Added 7 mins ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support an enterprise application modernization project focused on improving business processes, system functionality, and digital…
Added 7 mins ago
RE
Bilingual Business Analyst (Eng/French)
RONELLE EXPEDITING CORP
Toronto, ON
- Contract
Bilingual (French/English) Business Analyst (5+ Years) to support a modernization initiative for ABM's with one of our major banking clients- 42326
Added 7 mins ago
AS
Sr. I.T. Analyst
Alquemy Search & Consulting
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
The IT Analyst serves as technical support for the organization, resolving day-to-day hardware, software, and connectivity issues for staff, QA, and Development teams.
Added 7 mins ago
GO
Senior Analyst
Government of Saskatchewan
Regina, SK
- $7,148 to $10,223 CAD / month
- Full-time
This competition may also be used to staff future permanent or non-permanent opportunities.
Added 7 mins ago
SG
Prime Services Risk Advisor
Societe Generale
Montreal, QC
- Full-time
Supervision of Junior Staff and RSR AMER Management Interaction
Added 7 mins ago
LH
Analyst, Pricing and Fee Codes
Lifemark Health Group
Toronto, ON
- $65,000 to $80,000 CAD / year
- Contract
We're looking for an full time permanent Analyst, Pricing and Fee Codes who will be responsible for maintaining the universe of fee codes within Lifemark for the various services provided,…
Added 8 mins ago
DE
Senior Pricing Analyst
DHL Express
Mississauga, ON
- Full-time
DHL Express currently has an opening for a Sr. Pricing Analyst in Mississauga, ON. In this role you will be conducting pricing analyse and business evaluation using global and local pricing…
Added 8 mins ago
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Epic Beaker Analyst
W3Global
Canada
- Full-time
An Epic Beaker Analyst configures, implements, and supports the Epic Beaker Laboratory Information System (LIS), bridging clinical workflows and IT by designing system builds, managing…
Added 8 mins ago
CI
Bilingual Service Desk Analyst
Compugen Inc
Ottawa, ON
- Full-time
Position Overview: The Bilingual Service Desk Analyst is the first point of contact for end users of a public sector client, providing Level 1 technical support in English and French.…
Added 8 mins ago
AI
Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…
Added 8 mins ago
GM
Geomatics Analyst
GEO Morphix Ltd.
Milton, ON
- $60,000 to $75,000 CAD / year
- Internship
The Geomatics Analyst role provides technical support in geographic information systems (GIS), spatial data processing and analysis, cartography, data management, and general geospatial…
Added 8 mins ago
GM
Geomatics Analyst
GEO Morphix Ltd.
Mississippi Mills, ON
- $60,000 to $75,000 CAD / year
- Internship
The Geomatics Analyst role provides technical support in geographic information systems (GIS), spatial data processing and analysis, cartography, data management, and general geospatial…
Added 8 mins ago
TC
Director of Information Technology
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
…responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we…
Added 1 hour ago
AS
Production Support Analyst
Ardent SoftSol Inc.
Toronto, ON
- $50 to $54 CAD / hour
- Contract
This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery,…
Added 1 hour ago
ML
FT Payroll Analyst
Manitoba Liquor & Lotteries Corporation
Winnipeg, MB
- Full-time
Reporting to the Manager, Payroll, the Payroll Analyst is responsible for the analysis, auditing, reconciliation and continuous improvement of payroll related processes, data and outputs to…
Added 1 hour ago
YB
Senior Financial Analyst
YWCA BC
Vancouver, BC
- Full-time
We are seeking a Senior Financial Analyst to join our Finance team. This role is an exciting opportunity for a finance professional who wants to use their expertise to support meaningful…
Added 1 hour ago
PC
Service Management Analyst
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
- Full-time
Reporting to the Manager, the Service Management Analyst position will play a key role in the ITSM practices team, responsible for practicing key ITIL functions to exceed our governing…
Added 3 hours ago
Accounting Support Analyst
PBS Systems
Calgary, AB
…to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by…
Added 3 hours ago
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Suitability Review Analyst
Primerica
Mississauga, ON · Primerica Financial Services Ltd (CAN)
- Full-time
We are looking for a temporary Suitability Review Analyst to join our PFSL Dept.
Added 3 hours ago
UO
Analyst, Industry Engagement and Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
…careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply…
Added 3 hours ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Housing: Subsidized Staff Housing is not Available
Added 3 hours ago
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Senior Insolvency Analyst (Tax), Personal Debt Solutions
BDO
Langley (District), BC · Vancouver, BC · Hamilton, ON · Niagara Falls, ON · Peterborough, ON · Langley
- Full-time
Our offices are looking for a Senior Insolvency Analyst to support the Tax Center of Excellence. The role is responsible for coordinating, preparing and processing insolvency-related tax…
Added 3 hours ago
B
Senior Insolvency Analyst (Tax), Personal Debt Solutions
BDO
Calgary, AB · AB
- Full-time
Our offices are looking for a Senior Insolvency Analyst to support the Tax Center of Excellence. The role is responsible for coordinating, preparing and processing insolvency-related tax…
Added 4 hours ago
P
Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.

PBS Systems

Accounting Support Analyst

Calgary, AB, Canada

Competitive annual base salary ($49,000k/yr. - $59,000k/yr.) · Full-time

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Job details

Pay: Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to 2 weeks per month Accounting Support Analyst - Tier 1
Reports To:	Team Lead, Accounting Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting infrastructure.
Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least 1 week per month throughout the USA and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Other duties as required

Qualifications:

High school diploma
Accounting Diploma/Certificate
Must have valid Driver’s license
Must know the fundamentals of basic accounting
Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Automotive Dealership Accounting Department experience is an asset
Customer service experience
Possess excellent communication and analytical skills
Strong analytical and organizational skills
Works well both with a team and independently
Ability to embrace variety, structure, change and innovation
Available to work occasionally Saturday and/or Sunday due to travel schedule

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

Provide training and support to customers on the accounting module of the dealership software platform. Manage incoming support requests via phone, email, and chat while documenting interactions and collaborating with internal teams.

Requirements

Requires a high school diploma and an accounting diploma or certificate, along with basic accounting knowledge. Candidates must possess excellent communication skills, proficiency in Microsoft products, and a valid driver's license for travel.

Skills

Accounting
Customer service
Software training
Communication
Analytical skills
Organizational skills
Microsoft Office
Windows 10/11
Ticketing systems
Problem solving
Time management
Teamwork

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Accounting
Dealership Management System
DMS
Software Support
Customer Service
Training
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing System
KPI
Automotive Accounting
Client Services
Professional Development
Travel

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