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Added 1 min ago
IG
Business System Analyst
IMCS Group
ON · Ontario, Canada
- Contract
Maintain professional and technical knowledge through workshops and continuous learning.
Added 1 min ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $74,297 to $99,063 CAD / year
- Full-time
…associated loan portfolio. This role is ideal for a developing debt professional who is eager to deepen their transaction experience while working closely with experienced members of the…
Added 1 min ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
The IT Client Services Analyst provides strong customer service and maintains up-to-date knowledge of available technologies, MPI policies, procedures, business rules and regulations.
Added 1 min ago
SA
Host / Hostess - YOW Airport
SSP America
Ottawa, ON
- Full-time
6 months' experience working in customer service, retail, hospitality or food service environment
Added 2 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Full-Service Restaurant w/ Bar Management Experience Required
Added 2 mins ago
SA
Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
Are you an experienced foodservice professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?
Added 2 mins ago
SA
Host / Hostess (FT) - Hurley (YUL)
SSP America
Dorval, QC
- Full-time
6 months' experience working in customer service, retail, hospitality or food service environment
Added 2 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Are you an experienced foodservice professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?
Added 2 mins ago
NB
Senior Tax Compliance Advisor
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Analytical Skills, Collaboration, Communication, Critical Thinking, Customer Experience, Governance, Influencing, Leadership, Learning Agility, Organization Skills,…
Added 2 mins ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
…sales team. This role is ideal for someone who is organized, customer-focused, and comfortable balancing administrative support, customer communication, order coordination, and sales…
Added 2 mins ago
DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
- Part-time
Salary Range: $28.13 - $31.06/hour commensurate on skills and experience and plus participation in HOOPP
Added 2 mins ago
OI
Bilingual Senior Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…
Added 2 mins ago
FE
Applied AI Engineer – Agents & Automation
Future Electronics
Kirkland, QC
- Full-time
Partner directly with stakeholders across Supply Chain, Finance, HR, Sales Operations, Procurement, Customer Service, and other corporate functions to identify high-value opportunities for…
Added 2 mins ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
…associated changes in society. With more than 100 years of experience in the field of machine building and automation, we are working on tomorrow's intelligent production…
Added 2 mins ago
U
Finance Business Partner
Univeris
Toronto, ON
- $90,000 to $100,000 CAD / month
- Full-time
This is an essential operational role for a detail-oriented, results-driven professional with a passion for keeping financial engines running at peak performance. You will serve as the…
Added 2 mins ago
SA
Retail Cashier Kelowna Airport
SSP America
Kelowna, BC
- Full-time
Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill…
Added 2 mins ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $74,297 to $99,063 CAD / year
- Full-time
…associated loan portfolio. This role is ideal for a developing debt professional who is eager to deepen their transaction experience while working closely with experienced members of the…
Added 2 mins ago
C
Financial Service Representative
CIBC
Delta, BC · Ladner, BC
- Full-time
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Added 2 mins ago
C
Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
Clio’s Customer Support team is an incubator for talent in our rapidly growing company. We hire people who are Human and High Performing, who are motivated to provide customers an…
Added 2 mins ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 2 mins ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 2 mins ago
A
Architecte PLM Senior / Senior PLM Architect
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Mirabel, QC · Montreal, QC
- Full-time
Vous avez une expérience dans un environnement Agile SAFe, vous avez travaillé dans la refonte et la transformation de capabilités d’affaires en aéronautique et/ou PLM et vous souhaitez…
Added 2 mins ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
…invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep…
Added 2 mins ago
Sales Associate
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The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 2 mins ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
You have customer service experience, preferably within the financial services industry.

PBS Systems

Accounting Support Analyst

Calgary, AB, Canada

Competitive annual base salary ($49,000k/yr. - $59,000k/yr.) · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Name

PBS Systems

Job Location:

Calgary, AB (Tech Center)

Job Type

Full-time, Permanent

No. Of Openings

01

Job Requirement(s)

Internal Job Title:

Travel across Canada and USA up to 2 weeks per month

Accounting Support Analyst - Tier 1

Reports To

Team Lead, Accounting Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.

Responsibilities

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting infrastructure.
Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least 1 week per month throughout the USA and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Other duties as required

Qualifications

High school diploma
Accounting Diploma/Certificate
Must have valid Driver’s license
Must know the fundamentals of basic accounting
Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Automotive Dealership Accounting Department experience is an asset
Customer service experience
Possess excellent communication and analytical skills
Strong analytical and organizational skills
Works well both with a team and independently
Ability to embrace variety, structure, change and innovation
Available to work occasionally Saturday and/or Sunday due to travel schedule

What We Offer

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($49,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Apply About employer

More about this job

Responsibilities

Provide training and support to dealership customers using the accounting module of PBS software, responding to inquiries through phone, email, and live chat. Document and escalate support cases, collaborate across departments, pursue process improvements, maintain product knowledge, meet performance targets, and travel regularly to customer locations.

Requirements

Applicants must have a high school diploma, an accounting diploma or certificate, a valid driver's license, and knowledge of basic accounting. Strong computer, communication, analytical, and organizational skills are required; customer service experience is expected, while dealership accounting experience is an asset.

Skills

Basic Accounting
Customer Service
Accounting Software Training
Issue Resolution
Ticket Documentation
Microsoft Office
Communication
Analytical Skills
Organization
Teamwork
Process Improvement
Time Management
Adaptability
Cross-Training

Benefits

Professional Development
Travel Opportunities
Medical and Dental Coverage
Paid Time Off
Inclusive Work Culture
Employee Recognition Programs
Performance-Based Incentives
Product Certification Bonuses
Travel Incentive Bonuses
Employee Referral Bonuses
Staff Discounts

Visa sponsorship

Not detected in the job text

Keywords

Accounting Support
Accounting Module
Dealership Management System
Automotive Dealerships
Basic Accounting
Customer Service
Customer Training
Client Services
Phone Support
Email Support
Live Chat
Ticketing System
Issue Escalation
Process Improvement
Program Certification
Key Performance Indicators
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Software Releases
Release Notes
Travel
Cross-Training

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