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Added 9 mins ago
TC
Youth Worker II, Part-Time
Taproot Community Support Services
AB · Edmonton, AB
- Part-time
The Youth Worker II is the key-worker responsible for leading the day-to-day operations in the group home. The Youth Worker II provides and maintains a safe, supportive home environment…
Added 9 mins ago
TC
Residential Child and Youth Worker, Temp Full-Time
Taproot Community Support Services
Maple Ridge, BC
- Full-time
One (1) temporary, full-time position with a weekly schedule of 40 hours:
Added 24 mins ago
S
Operations Lead - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 24 mins ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Controls. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario.
Added 24 mins ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
…includes world class experts and dynamic go-getters. This is a full-time position based in Markham,…
Added 24 mins ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
…hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will work with…
Added 24 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
About Markets & Securities Services Operations Technology
Added 39 mins ago
MR
Senior Bookkeeper
MoveSmart Rentals
Vaughan, ON
- Full-time
Ability to work full-time from our Vaughan office
Added 39 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 54 mins ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
Job Type: Full-time Location: Mont-Royal, QC H4P 1M7 (Hybrid schedule requiring regular in-office days to handle product samples; reliably commute or plan to relocate before starting work).
Added 54 mins ago
TW
Manufacturing Continuous Improvement Specialist
TPD® Workforce Solutions
Abbotsford, BC
- $80,000 to $110,000 CAD / year
- Full-time
…growing team in a newly created role. Working closely with the Operations Manager, you’ll help build on existing improvement initiatives, standardize processes, improve labour efficiency,…
Added 1 hour ago
IH
Maintenance Worker
Interior Health Authority
100 Mile House, BC
- Part-time
…other Maintenance Workers and designated staff, helping to lead day-to-day operations and contribute to a collaborative, high-functioning team…
Added 1 hour ago
EC
Vice President, Enterprise Services
ethree Consulting
St. John's, NL
- Full-time
…ensure improvements are effectively integrated into ongoing operations. This is a long term temporary position, anticipated to span several years while WorkplaceNL advances its…
Added 1 hour ago
NP
Team Lead, Warehouse - Table Rock Complex
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 1 hour ago
US
Seasonal Personal Vehicle Driver
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Part-time
Employment: Seasonal, with an opportunity to obtain full time employment
Added 1 hour ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
B
Assistant Manager, Insurance Accounting
BCAA
Burnaby, BC · *Head Office
- Full-time
As the Assistant Manager, Insurance Accounting, you’ll play a hands-on leadership role supporting full-cycle insurance accounting, financial and regulatory reporting, internal controls, and…
Added 1 hour ago
FR
Freight Dispatcher
Fraserway RV
Abbotsford, BC
- Full-time
Fraserway RV is looking for a Freight Dispatcher to support our transportation and logistics operations. You'll help coordinate drivers, schedule deliveries, maintain transportation…
Added 1 hour ago
D
Sous Chef
Dexterra
Mississauga, ON
- $21 to $24 CAD / hour
- Full-time
…across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer…
Added 2 hours ago
N
Superintendent (Victoria & Nanaimo)
Norland
Victoria, BC
- Full-time
We are seeking an experienced Superintendent to join our team in Victoria and Nanaimo, BC. In this role, you will lead field operations, mentor project teams, and oversee the successful…
Added 2 hours ago
TD
Utility Arborist Apprentice
The Davey Tree Expert Company
Woodstock, ON
- Full-time
…Arborists all while ensuring a clean, safe, and organized site. In time Davey Tree would look to support the apprentice in becoming a Certified…
Added 2 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
Engagement Managers lead client engagements from start to finish, taking ownership of project delivery, team management, and client relationships. They are responsible for structuring…
Added 2 hours ago
Lead Operator, Rail - NGL
Wolf Midstream
AB · Strathcona County, AB
This is a full-time position at WFS Rail Facility where the initial shift will follow a 7 days on / 7 days off staggered with the other Lead Operator. Candidates must live within 100 kms…
Added 2 hours ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
In this role, you will create and lead a collaborative team environment that fosters growth, engagement, and exceptional client experiences. You'll use your empathy and problem-solving…
Added 2 hours ago
GI
Lead Processing Team Member FT - Sherwood Towne Square
Goodwill Industries of Alberta
Sherwood Park, AB
- Full-time
Job Type: Full-time, Hourly (25 - 37.5 hours per week)

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers in both English and French. Manage virtual and onsite training sessions while ensuring timely resolution of support tickets and process documentation.

Requirements

Requires fluency in French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft office suite
Data entry
Public speaking
Presentation skills
Problem solving
Troubleshooting
Time management
Documentation
Implementation
DMS software

Benefits

Professional development
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed operations
DMS
Dealer management system
Software implementation
Training
Bilingual
Customer service
Microsoft office
Outlook
Word
Excel
Technical support
Process improvement
Documentation
Travel
Professional development
Performance incentives
Client relations
Troubleshooting

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