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Added 2 mins ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
…sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in…
Added 2 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Process and support employee lifecycle transactions and HR administrative activities while ensuring data accuracy and confidentiality.
Added 2 mins ago
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Frito Lay Sales Delivery Specialist - 6 Month Contract
PepsiCo
Kingston, ON
- Temporary
As a Sales Delivery Specialist, you will perform Frito Lay Canada deliveries in a company vehicle on a daily schedule to a variety of retail stores. Driving in a safe manner, the ideal…
Added 2 mins ago
CC
Senior Specialist EHSS
Central City Brewers + Distillers
Surrey, BC
- $60,000 to $70,000 CAD / year
- Full-time
We are looking for a Health and Safety Specialist to join our team and support the continued development of a safe, compliant, and proactive workplace culture within our manufacturing…
Added 2 mins ago
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Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / week
- Full-time
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Added 2 mins ago
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Automation Specialist-Schneider Product Category
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- Full-time
Presently, we are looking fill a vacant Automation Sales Specialist position within our Automation department. The successful candidate can be based out of our Listowel Head Office or…
Added 2 mins ago
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Payroll and benefits specialist
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Toronto, ON · Scarborough, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking a highly skilled Payroll & Benefits Specialist to fully own and execute our end-to-end payroll and benefits operations for both Canada and the United States.
Added 2 mins ago
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Accounts Payable Specialist
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- Full-time
…foodservice, and scoop shops to find their next Accounts Payable Specialist. In this critical, single-owner role, you will be the point of control for all accounts payable operations,…
Added 17 mins ago
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Bilingual Customer Support Specialist
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- Full-time
Fewer repeat problems. You’ll turn recurring friction into product feedback, better self-service content, or a process change.
Added 17 mins ago
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Digital Marketing Specialist / Spécialiste en marketing numérique
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- Full-time
…marketing strategy, performance targets, and agency reporting process for Motos Illimitées. Begin improving CRM lead nurturing and follow-up…
Added 32 mins ago
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Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
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Montreal, QC
- Full-time
As our Junior Specialist, Real Estate Transactions, you provide core operational, analytical and administrative support to the Real Estate Transactions team. Operating with a high degree of…
Added 32 mins ago
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IT Services Specialist
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Toronto, ON
- Full-time
Genesys IT is seeking an IT Services Specialist to join our AMER team in Toronto. This hands-on L2/L3 role provides advanced technical support and a high-quality employee technology…
Added 32 mins ago
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Added 32 mins ago
Investment & Personal Banking Specialist - Ste-Foy, QC
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As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 47 mins ago
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Brand & Advertising Coordinator
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Support project completion by documenting outcomes and identifying process improvements.
Added 47 mins ago
Senior Specialist, Cloud Infrastructure Operations Engineering
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Ottawa, ON · Toronto, ON · Montreal, QC
Join the Technology and Business Transformation team in the Senior Specialist, Cloud Infrastructure Operations Engineering position. In this position, you will be responsible for…
Added 47 mins ago
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Spécialiste mise en route / Commissioning Specialist
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- Full-time
The primary responsibilities of the position holder include the process commissioning of major and/or complex projects, as well as assigned projects, involving drinking water, wastewater,…
Added 47 mins ago
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Manager, RF Systems Engineering
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Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit…
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VMware Specialist
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IT Specialist - VMware
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Added 47 mins ago
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Staff Software Developer
Improving
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- Full-time
…have played, but also the value you bring to the table as a specialist in one or more technologies. You can look forward to rich discussion and the mutual sharing of technology Pro Tips and…
Added 1 hour ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
…sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in…
Added 1 hour ago
CT
MARKETING - Digital Marketing & Communications Specialist
Connex Telecommunications Inc.
Hamilton, ON
- $55,000 to $65,000 CAD / year
Digital Marketing & Communications Specialist
Added 1 hour ago
Specialist, Home Warranty
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Toronto, ON

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers in both English and French. Manage virtual and onsite training sessions while ensuring timely resolution of support tickets and process documentation.

Requirements

Requires fluency in French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft office suite
Data entry
Public speaking
Presentation skills
Problem solving
Troubleshooting
Time management
Documentation
Implementation
DMS software

Benefits

Professional development
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed operations
DMS
Dealer management system
Software implementation
Training
Bilingual
Customer service
Microsoft office
Outlook
Word
Excel
Technical support
Process improvement
Documentation
Travel
Professional development
Performance incentives
Client relations
Troubleshooting

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