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Added 31 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 31 mins ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 46 mins ago
N
Head of Enterprise Marketing - Canada
Naboo
Montreal, QC
- Full-time
Based on the US East Coast or in Montreal, you report to the VP Marketing in Paris. This is a player-coach role: you lead a team of three (an ABM / Campaign Manager, a field marketer in…
Added 46 mins ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 1 hour ago
S
Associate Optometrist
Specsavers
Sarnia, ON
- Contract
…room, delivering thoughtful, patient-centred care, not chasing sales…
Added 1 hour ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 1 hour ago
VM
Student BDR
Vantage Marketing Canada
Toronto, ON · Greater Toronto Area, Canada
- Internship
After generating over $1.5 million in sales in 2026, we're preparing for our biggest expansion yet.
Added 2 hours ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 2 hours ago
RB
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in…
Added 3 hours ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Valleyfield, PE
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 3 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
…retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client…
Added 3 hours ago
NA
Client Manager, Commercial Insurance
NFP, an Aon company (Canada)
Hamilton, ON
- Full-time
Generate revenue growth opportunities by identifying needs for additional lines of coverage, cross-selling internally to other P&C lines, Group Benefits and Wealth Management departments,…
Added 3 hours ago
AA
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus Aircraft
Montreal, QC
- Full-time
Added 3 hours ago
TC
Assistant Store Manager Winners - Trinity Crossing
TJX Canada – Winners, Marshalls, HomeSense
Orleans, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
Added 3 hours ago
MR
Broker of Record
MoveSmart Rentals
Vaughan, ON
- Up to $130,000 CAD / year
- Full-time
MoveSmart Rentals is hiring an experienced Broker of Record to lead the launch, regulatory setup, compliance, growth, and ongoing oversight of a new Ontario real estate brokerage.
Added 3 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
…supports the Commercial Account Management team in achieving sales targets in loans, mortgages, deposits, and fees, with the objective of driving a great member…
Added 4 hours ago
CT
Sales Executive
Copperstone Technologies Ltd.
Canada
- Full-time
Working closely with the VP of Sales and wider leadership team, you will play an important role in supporting Copperstone’s growth across mining, energy, industrial services, and emerging…
Added 4 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
L
Product Operations Lead | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 4 hours ago
BM
Integrator / General Manager
BBX Moving
Richmond, BC
- Full-time
You run the business. Three seats report to you on day one: operations, finance and admin, and sales and marketing. The owner sits in that last seat. Yes, he reports to you for it. That’s…
Added 4 hours ago
NC
Media Sales Strategist – Calgary, AB
Newfoundland Capital Corporation Limited
Calgary, AB
- Full-time
Own the full sales process: from lead generation and prospecting to client needs analysis, solution presentation, negotiation, and closing.
Added 4 hours ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
…particular, that includes creating an equitable, inclusive and growth-focused environment for our…
Added 4 hours ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
…contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your…
Added 4 hours ago
R-
Store Manager - Smart Centres Woodstock
RCL - Reitmans Canada Ltd/Ltée
Woodstock, ON
- Full-time
…driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer…

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

Apply About employer

More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers in both English and French. Manage virtual and onsite training sessions while ensuring timely resolution of support tickets and process documentation.

Requirements

Requires fluency in French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft office suite
Data entry
Public speaking
Presentation skills
Problem solving
Troubleshooting
Time management
Documentation
Implementation
DMS software

Benefits

Professional development
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed operations
DMS
Dealer management system
Software implementation
Training
Bilingual
Customer service
Microsoft office
Outlook
Word
Excel
Technical support
Process improvement
Documentation
Travel
Professional development
Performance incentives
Client relations
Troubleshooting

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