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Added 27 mins ago
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Analyst III GCMSMS (Food Testing) - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
Reporting directly to the Department Head, the GC-MS/MS Specialist (Analyst III) will be responsible for providing advanced technical support and analysis within the Food Chemistry team for…
Added 27 mins ago
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Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
The Scientific Specialist provides advanced scientific, technical, and operational leadership to support laboratory operations, research initiatives, and strategic business objectives.…
Added 27 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 1 hour ago
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Procurement & NetSuite Specialist
Kelly
Waterloo, ON
- $65,000 to $70,000 USD / year
- Full-time
Kelly is recruiting a Procurement & NetSuite Specialist for a manufacturing client in Waterloo. This hands-on opportunity combines purchasing and supplier management with maintaining the…
Added 1 hour ago
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Network Support Specialist
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- Internship
Provide technical designs for network connectivity to Manitoba Hydro endpoints, data centers, on-premises, and in the cloud.
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
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Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
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Sr. Cloud Applications Developer (AS/400)
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Mississauga, ON
- Full-time
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Added 2 hours ago
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Reliability Planner
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- $71,000 to $103,000 CAD / year
- Part-time
The Specialist, Asset Reliability Planning role at Heritage will be responsible for the development and implementation of a Proactive Maintenance Program based on sound reliability centered…
Added 2 hours ago
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Oncology, Therapeutic Specialist (Ontario West & MB/SK)
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Toronto, ON
- $112,000 to $162,000 CAD / year
- Full-time
In-depth analytical skills, to enable appropriate and optimal understanding of data, to assess dedicated business outcomes in the decision-making process and achieve strategic goals.
Added 3 hours ago
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Therapeutic Specialist, Virology, Montreal and surrounding
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Montreal, QC
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Added 3 hours ago
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Inventory & Procurement Specialist- Calgary
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- Full-time
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Added 4 hours ago
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Added 4 hours ago
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Spec, Procurement
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Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 4 hours ago
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Added 4 hours ago
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Procurement Specialist
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Added 4 hours ago
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- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 5 hours ago
AT
Credit Analyst / Analyste Crédit
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Montreal, QC
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Manage a profitable portfolio of business within the parameters agreed upon with the VP Risk Monitoring Manager and the VP RIC Director, utilizing sound credit analysis techniques.
Added 5 hours ago
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Transportation Specialist
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Mississauga, ON
- Full-time
…skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market…
Added 5 hours ago
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Senior Specialist, Debt Solutions
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Added 6 hours ago
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Strategic Partnership Specialist (Customer Care)
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- $55,000 to $60,000 CAD / year
…involves managing the entire customer life cycle to ensure business retention. The team oversees a book of business, aiming to establish long-term partnerships and improve profit margins…
Added 6 hours ago
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Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
Working with Operations, Asset Compliance, Engineering, Finance, IT, and Cybersecurity, you will draw on data shared across the business. The initial focus is operational and…
Added 6 hours ago
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Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 6 hours ago
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Mortgage Specialist
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- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 6 hours ago
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Sr Specialist, Maintenance & Reliability
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Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers in both English and French. Manage virtual and onsite training sessions while ensuring timely resolution of support tickets and process documentation.

Requirements

Requires fluency in French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft office suite
Data entry
Public speaking
Presentation skills
Problem solving
Troubleshooting
Time management
Documentation
Implementation
DMS software

Benefits

Professional development
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed operations
DMS
Dealer management system
Software implementation
Training
Bilingual
Customer service
Microsoft office
Outlook
Word
Excel
Technical support
Process improvement
Documentation
Travel
Professional development
Performance incentives
Client relations
Troubleshooting

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