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Added 19 mins ago
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Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner…
Added 1 hour ago
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Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
We are seeking an experienced Senior Procurement Contracts Specialist to provide contract administration and commercial support for major capital projects while maintaining direct…
Added 1 hour ago
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Senior Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
The purpose of this position is to provide the essential administrative processes, technical knowledge, and direction as listed. This position has oversight of a specific area and acts as a…
Added 1 hour ago
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Engineer - Ground Control
Vale
Canada
- Full-time
…using empirical, analytical, and numerical modelling tools to support robust Life of Mine (LOM) plans for Vale’s assets located in both Canada and Brazil. You will work collaboratively with…
Added 1 hour ago
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Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
We are seeking a Specialist, Technical – Business Planning Architecture to join our Operating Model team in Toronto, Ontario or Sudbury, Ontario or Saint John’s, Newfoundland.
Added 1 hour ago
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Conseiller / Conseillère service client – Customer Support Advisor
TOPRING
Granby, QC
- Full-time
Added 1 hour ago
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Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
Added 1 hour ago
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Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
Currently, we are looking for a Project Specialist to join our growing Building Products team and support future expansion.
Added 1 hour ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…combines process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should…
Added 1 hour ago
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Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 1 hour ago
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Concrete Restoration Specialist
Engineering Link
Toronto, ON
- Full-time
Concrete Restoration Specialist (Intermediate/Senior)
Added 2 hours ago
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LTL Freight Pricing & Inside Sales Specialist
Steele's Transportation Group
Calgary, AB
- Full-time
Support customer proposals, contract renewals, RFQs and new business development.
Added 2 hours ago
EC
Event Technical Specialist - Ottawa Office, Full Time
Encore Canada
Ottawa, ON
- Full-time
The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This…
Added 2 hours ago
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Event Senior Technical Specialist - Audio, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 2 hours ago
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CCMG Genetic and Genomic Diagnostics Fellowship, Division of Genome Diagnostics, Department of Pathology and Laboratory Medicine - BC Children’s Hospital & BC Women’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
This outstanding fellowship opportunity will enable you to become a competent specialist in the area of clinical laboratory genetics. You will complete supervised training, as outlined in…
Added 2 hours ago
EC
Event Senior Technical Specialist - Projection, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 2 hours ago
EC
Event Senior Technical Specialist - Lighting, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 2 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…combines process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should…
Added 2 hours ago
TS
Maintenance Technician, Luxury Residential
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Conduct preventative maintenance inspections and scheduled maintenance activities to support the ongoing performance and longevity of building systems and equipment.
Added 2 hours ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
AVIXA General CTS (Certified Technical Specialist).
Added 2 hours ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 2 hours ago
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Technical Account Manager (Water Treatment)
Rise Technical
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $110,000 CAD / year
- Full-time
…and winning new business. You’ll also provide consultative, technical support on-site, troubleshooting systems and knowing when to bring in additional specialist support as…
Added 2 hours ago
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Local Client Manager - Vancouver
APM Terminals
Delta, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 3 hours ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
In this role, you will support field operations and Asset Compliance by building the metrics, monitoring tools, and AI-enabled solutions that give teams timely, reliable insight into…
Added 3 hours ago
BB
Product Data Specialist I
Best Buy Canada
Newmarket, ON
- Full-time
We’re looking for a detail-oriented Product Data Specialist to help manage and improve product information across our digital channels.

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers in both English and French. Manage virtual and onsite training sessions while ensuring timely resolution of support tickets and process documentation.

Requirements

Requires fluency in French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft office suite
Data entry
Public speaking
Presentation skills
Problem solving
Troubleshooting
Time management
Documentation
Implementation
DMS software

Benefits

Professional development
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Product certification bonuses
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed operations
DMS
Dealer management system
Software implementation
Training
Bilingual
Customer service
Microsoft office
Outlook
Word
Excel
Technical support
Process improvement
Documentation
Travel
Professional development
Performance incentives
Client relations
Troubleshooting

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