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Added 11 mins ago
TA
Summer Intern (Veterinary Student)
TELUS Agriculture & Consumer Goods
Okotoks, AB
- Temporary
This is a full time, in person Paid Internship role, from the beginning of May 2027 to the end of August 2027.
Added 11 mins ago
CH
Personal Support Worker- Apsley
CBI Home Health
Apsley, ON
- Part-time
…teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at…
Added 11 mins ago
DG
Heavy Duty Mechanic
Dawson Group
South Hazelton, BC
- Full-time
In this role you will be a valued member of Dawson Road Maintenance, working in a seasonal, full-time position of Heavy Duty Mechanic, reporting to the Mechanical Foreman. This position…
Added 11 mins ago
T
Sales Associate (B2B)
Tudotsu
Toronto, ON
- $4,000 to $6,000 CAD / month
- Full-time
Valid driver's license - you'll be in the field regularly
Added 11 mins ago
SI
Operations Associate
Stalwart Insurance Group
Vancouver, BC
- Full-time
The role begins as a 2–4 week temporary position, with the opportunity to extend and transition to a permanent, full-time role based on performance.
Added 11 mins ago
R
Digital Reporter-Editor (French Services) (On Site)
Radio-Canada
Regina, SK
- Full-time
This role requires full-time on-site presence.
Added 11 mins ago
CH
Personal Support Worker- Havelock/ Norwood/ Douro
CBI Home Health
Havelock, ON
- Part-time
…teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at…
Added 11 mins ago
CH
Personal Support Worker- Selwyn Township
CBI Home Health
Smith-Ennismore-Lakefield, ON · Selwyn, ON
- Part-time
…teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at…
Added 11 mins ago
AE
Distribution Engineer / Senior Engineer
ATCO Electric
Grande Prairie, AB
- Full-time
…because your career journey at ATCO has the potential to be full of new experiences, inspiring challenges, and growth without…
Added 11 mins ago
RS
Diesel Truck Technician Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 11 mins ago
SH
Personal Support Worker
SE Health
ON · Simcoe, ON
- Part-time
We are currently hiring Part Time Day Personal Support Workers (PSW) for Community Care in Jarvis, Simcoe, Townsend and surrounding areas
Added 11 mins ago
SH
Personal Support Worker
SE Health
Barrie, ON
- Full-time
We are currently hiring 4 Full Time, Day or Evening Personal Support Workers (PSW) for Community Care and Respite Shifts in Barrie and surrounding areas
Added 11 mins ago
R
Reporter-Editor (French Services) (On Site)
Radio-Canada
Saskatoon, SK
- Full-time
This role requires full-time on-site presence.
Added 11 mins ago
TT
Waste Sorter
Tetra Tech
Vancouver, BC
- Full-time
…to create meaningful change around the world. Discover your full potential – join us to advance your career while leaving a lasting…
Added 11 mins ago
SI
Executive Coordinator
Stalwart Insurance Group
Vancouver, BC
- Full-time
The role begins as a 2–4 week temporary position, with the opportunity to extend and transition to a permanent, full-time role based on performance.
Added 11 mins ago
LH
Install Tech - Gutter
Leaf Home
Burlington, ON
- Full-time
Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products,…
Added 11 mins ago
RS
Overnight Dispatcher
Ryder System, Inc.
Sherwood Park, AB
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 11 mins ago
A
Parts Advisor - South London Nissan
AutoCanada
London, ON
- $35 to $58 CAD / hour
- Other
Classification: Full-Time, Onsite, Immediate Vacancy
Added 11 mins ago
A
Porter - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $18 to $18.01 CAD / hour
- Other
Valid driver’s license with a clean driving record
Added 12 mins ago
SR
Road Technician 2
Sunbelt Rentals, Inc.
Fort McMurray, AB
- Full-time
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Added 12 mins ago
SR
Outside Sales Representative
Sunbelt Rentals, Inc.
Okotoks, AB
- Full-time
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Added 12 mins ago
V
Spare Parts Specialist
Valmet
Montreal, QC
- Full-time
…communication skills in French and English. You must have a valid driver’s license and availability to travel up to 5% of the time to customer sites in…
Added 12 mins ago
Shuttle Driver
Hallcon
Edmonton, AB
NOW HIRING - Shuttle Driver – The ultimate essential driving opportunity!
Added 12 mins ago
Shuttle Driver
Hallcon
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NOW HIRING - Shuttle Driver – The ultimate essential driving opportunity!
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Shuttle Driver
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NOW HIRING - Railway Crew Driver – The ultimate essential driving opportunity!

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

Apply About employer

More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers through both virtual and onsite sessions. Manage training schedules, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.

Requirements

Requires fluency in both French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Candidates must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

Bilingual
French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft Office Suite
Data entry
Public speaking
Problem solving
Troubleshooting
Time management
Documentation
Presentation skills

Benefits

Medical coverage
Dental coverage
Paid time off
Professional development
Product certification bonuses
Travel incentive bonuses
Performance incentives
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
DMS
Dealer Management System
Software Implementation
Training
Bilingual
Customer Success
Technical Support
Microsoft Office
Outlook
Word
Excel
Travel
Process Improvement
Documentation
Public Speaking
Troubleshooting
Client Relations
Onboarding

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