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Added 12 mins ago
EC
Event Technical Specialist - Ottawa Office, Full Time
Encore Canada
Ottawa, ON
- Full-time
The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This…
Added 12 mins ago
DG
Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
AB · Edmonton, AB
- Full-time
As a Senior Specialist, Debt Solutions, your responsibilities will include:
Added 12 mins ago
EC
Event Senior Technical Specialist - Audio, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 12 mins ago
EC
Event Senior Technical Specialist - Projection, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 12 mins ago
EC
Event Senior Technical Specialist - Lighting, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 12 mins ago
DI
Fulfillment Specialist
Draganfly Inc.
Saskatoon, SK
- Full-time
We are looking for an enthusiastic and energetic Fulfillment Specialist to join our team. The Fulfillment Specialist is responsible for processing work orders, locating and preparing…
Added 28 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Alexis Whitecourt 232, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 42 mins ago
TS
Maintenance Technician, Luxury Residential
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is seeking a skilled and service-oriented Maintenance Technician to join the team at a premier luxury residential and mixed-use property in downtown Toronto.
Added 42 mins ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…our Mississauga, ON site is looking for a new Transportation Specialist to join our Contract Logistics…
Added 42 mins ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 42 mins ago
RT
Technical Account Manager (Water Treatment)
Rise Technical
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $110,000 CAD / year
- Full-time
…winning new business. You’ll also provide consultative, technical support on-site, troubleshooting systems and knowing when to bring in additional specialist support as…
Added 42 mins ago
AT
Local Client Manager - Vancouver
APM Terminals
Delta, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 42 mins ago
DG
Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
Vancouver, BC
- Full-time
As a Senior Specialist, Debt Solutions, your responsibilities will include:
Added 43 mins ago
Development Officer, Digital Giving
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…this role focuses on email & digital marketing, digital donor service, the creation of digital assets and offline logistical support for digital…
Added 57 mins ago
A
Product Owner Senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Régime d’épargne-retraite offert après 3 mois de service
Added 57 mins ago
RC
Operations Support Specialist
Robertson College
Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Operations Support Specialist is a member of the Operations team and keeps the student journey running smoothly behind the scenes in our Schools of…
Added 58 mins ago
RT
Strategic Partnership Specialist (Customer Care)
Recycle Track Systems
BC
- $55,000 to $60,000 CAD / year
This position is a customer and hauling partner approach, excelling not only in the delivery of outstanding client support to both internal and external clients but also in actively…
Added 58 mins ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 58 mins ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
As our Customer Success & Onboarding Specialist, you'll be the first voice our partners hear and the one they come back to. You'll bring new businesses onto MigMig, guide them from signup…
Added 1 hour ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Government of Manitoba is seeking a skilled and collaborative Placement Specialist to join the Return to Work and Accommodation Services Unit (RASU) within the Workforce Relations…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 1 hour ago
BC
HR Specialist, People Services
Belron Canada inc
Montreal, QC
- Full-time
Do you enjoy helping people, simplifying HR processes and finding practical solutions? At Belron Canada, put your service mindset and attention to detail to work creating a positive…
Added 1 hour ago
Pension Specialist
UFA Co-operative Ltd.
Calgary, AB
We are growing and are currently seeking a detail-oriented and service-focused Pension Specialist to support the administration, governance, and continuous improvement of the organization's…
Added 1 hour ago
LA
Client Success Manager/Google Ads Specialist for a digital marketing agency
Limitless Agency
Remote, Canada
- $42,000 to $48,000 USD / year
- Full-time
- Remote
Client Success Manager + Google Ads Specialist

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers through both virtual and onsite sessions. Manage training schedules, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.

Requirements

Requires fluency in both French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Candidates must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

Bilingual
French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft Office Suite
Data entry
Public speaking
Problem solving
Troubleshooting
Time management
Documentation
Presentation skills

Benefits

Medical coverage
Dental coverage
Paid time off
Professional development
Product certification bonuses
Travel incentive bonuses
Performance incentives
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
DMS
Dealer Management System
Software Implementation
Training
Bilingual
Customer Success
Technical Support
Microsoft Office
Outlook
Word
Excel
Travel
Process Improvement
Documentation
Public Speaking
Troubleshooting
Client Relations
Onboarding

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