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Added 13 mins ago
A
Product Owner Senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Lead an informational product end-to-end by owning its vision, roadmap, backlog and performance.
Added 13 mins ago
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Raise
Burnaby, BC
- Full-time
Raise is currently hiring Two (2) SCADA Transmission Engineers on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 14 mins ago
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Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
Plan, coordinate, and lead the development of KPIs, dashboards, and analytical tools that meet the information needs of executives, field operations, and Asset Compliance, providing clear…
Added 29 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
…an ambitious growth strategy that means exceptional career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the…
Added 29 mins ago
TC
Senior Software Engineer - Thrive Creative
Thrive Creative Inc
Calgary, AB
- $80,000 to $110,000 CAD / year
- Full-time
Thrive Creative is hiring a Senior Software Engineer who likes variety and wants to lead. You'll set the technical direction for, and mentor, our growing team of intermediate and junior…
Added 29 mins ago
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Building Mechanical Technologist
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Calgary, AB
- Full-time
…and dedicated Buildings Mechanical Technologist to join our team in our Calgary office. In this role you will be responsible for a range of projects ranging from water treatment plants to…
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PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
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Test Engineering Technologist
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Bolton, ON
- Full-time
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Manufacturing Engineer (Contract)
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Bolton, ON
- Full-time
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Electrical, Instrumentation and Controls Engineer (Intermediate)
Associated Engineering
Markham, ON
- Full-time
…Electrical, Instrumentation and Controls Engineer to join our team in our Markham office. In this role you will be responsible for serving as Electrical, Instrumentation and Controls Design…
Added 29 mins ago
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Project Manager
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
…accordance with the Architects Act and perform planning, design, development, research, and control functions related to buildings, land, and facilities. You act as a resource person in…
Added 29 mins ago
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Customer Success Manager - Enterprise
Caribou
Remote, Canada
- $80,000 to $95,000 CAD / year
- Full-time
- Remote
We’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced environments…
Added 43 mins ago
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Senior Full Stack Engineer (Rails & React)
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Vancouver, BC
- Full-time
Introduce full stack architecture and development approaches to the team and delivery cycle.
Added 43 mins ago
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Project Manager - PL#60248
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- Full-time
Lead and coordinate project management activities supporting the development and delivery of a comprehensive transportation infrastructure business case
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Sr Specialist, Contact Center Operations & Training
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Mississauga, ON
- Other
Vendor Governance & Performance Management - Manage day-to-day relationships with outsourced Contact Center and lead WBRs, review SLA performance, drive corrective action plans, and serve…
Added 43 mins ago
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Account Executive, Data Collection and Traffic Studies
Miovision
Remote, Canada
- Full-time
- Remote
Proposal Leadership: Lead the coordination and development of standard RFP and RFI responses to secure Miovision as the preferred vendor.
Added 43 mins ago
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Sr. Software Developer
Open Text Corporation
Richmond Hill, ON
- Other
A Development role at OpenText is more than just a job; it's an opportunity to impact lives. As a key contributor, you'll be instrumental in constructing cutting-edge Information Management…
Added 43 mins ago
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Associate Director, Liquidity & Funding Product Owner
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Toronto, ON
- Full-time
Lead the vision, strategy, and development of liquidity/funding management products within the Funding, Liquidity & Payment Services portfolio.
Added 43 mins ago
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Nuclear Medicine PET CT Technologist P2A
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Vancouver, BC
- Part-time
We’re looking for Nuclear Medicine Technologists to join our team and help deliver safe, accurate, and patient-focused nuclear medicine services!
Added 43 mins ago
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Nuclear Medicine PET CT Technologist P2A
Providence Healthcare
Vancouver, BC
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We’re looking for Nuclear Medicine Technologists to join our team and help deliver safe, accurate, and patient-focused nuclear medicine services!
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Nuclear Medicine PET CT Technologist P2A
Providence Healthcare
Vancouver, BC
- Full-time
We’re looking for Nuclear Medicine Technologists to join our team and help deliver safe, accurate, and patient-focused nuclear medicine services!
Added 43 mins ago
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Production Supervisor
Red Bull
Chilliwack, BC
- Full-time
…accordance with quality and food safety standards. During facility development, commissioning, and startup, the Production Supervisor will work closely with the Production Manager and…
Added 43 mins ago
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Abilities Management Consultant
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Added 58 mins ago
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Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…specifications to identify the best technical design, and for the development, implementation and support of the application. The specialist leverages modern software tools, including…

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers through both virtual and onsite sessions. Manage training schedules, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.

Requirements

Requires fluency in both French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Candidates must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

Bilingual
French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft Office Suite
Data entry
Public speaking
Problem solving
Troubleshooting
Time management
Documentation
Presentation skills

Benefits

Medical coverage
Dental coverage
Paid time off
Professional development
Product certification bonuses
Travel incentive bonuses
Performance incentives
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
DMS
Dealer Management System
Software Implementation
Training
Bilingual
Customer Success
Technical Support
Microsoft Office
Outlook
Word
Excel
Travel
Process Improvement
Documentation
Public Speaking
Troubleshooting
Client Relations
Onboarding

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