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Added 1 min ago
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Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner…
Added 16 mins ago
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Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
Must be at ease with technology (the use of various tools/systems to perform day-to-day tasks).
Added 45 mins ago
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Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
We are seeking a Specialist, Technical – Business Planning Architecture to join our Operating Model team in Toronto, Ontario or Sudbury, Ontario or Saint John’s, Newfoundland.
Added 1 hour ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should become the local reference point who understands how processes connect…
Added 2 hours ago
EC
Event Technical Specialist - Ottawa Office, Full Time
Encore Canada
Ottawa, ON
- Full-time
The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This…
Added 2 hours ago
DI
Fulfillment Specialist
Draganfly Inc.
Saskatoon, SK
- Full-time
Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of…
Added 2 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should become the local reference point who understands how processes connect…
Added 2 hours ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We…
Added 2 hours ago
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Product Owner Senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 2 hours ago
RC
Operations Support Specialist
Robertson College
Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Operations Support Specialist is a member of the Operations team and keeps the student journey running smoothly behind the scenes in our Schools of…
Added 2 hours ago
RT
Strategic Partnership Specialist (Customer Care)
Recycle Track Systems
BC
- $55,000 to $60,000 CAD / year
Using customer and prospect CRM management software and updating relevant information held in these systems daily.
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Uses required technology and digital tools effectively and demonstrates a willingness to learn new systems.
Added 3 hours ago
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Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
…Maintenance, Engineering, Supply Chain, Digital, and Information Technology teams to improve asset performance and maintenance effectiveness across manufacturing…
Added 3 hours ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 3 hours ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…development, implementation and support of the application. The specialist leverages modern software tools, including AI-assisted development technologies, to optimize coding efficiency,…
Added 3 hours ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
Job Title: Laboratory Software Administrator / Lab Systems Support Specialist
Added 3 hours ago
UO
Governance Specialist, University Secretariat
University of Calgary
Calgary, AB
- Full-time
Demonstrate or be able to quickly develop mastery of technology, systems, processes, and/or information sources.
Added 3 hours ago
UO
Programming Research Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Continuing Education is currently seeking a Full-time Limited Term Programming Research Specialist for approximately 6 months.
Added 3 hours ago
AO
System Support Specialist
Archdiocese of Halifax-Yarmouth
Halifax, NS
- Full-time
The System Support Specialist provides timely and knowledgeable information systems management and support to parish and diocesan staff. This role responds to user requests for support on…
Added 3 hours ago
MM
Support Specialist - AI Applications
Marsh McLennan
Toronto, ON
- Full-time
…troubleshooting in ways that differ from traditional non-AI systems. The ideal candidate has experience supporting or maintaining AI applications, a strong understanding of AI support…
Added 4 hours ago
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Senior Specialist, Item File (SQL/Python)
Walmart
Mississauga, ON
- Full-time
The role serves as a key partner to Merchandising, Supply Chain, Technology, and cross-functional business teams by ensuring accurate item setup, maintenance, governance, and data quality…
Added 4 hours ago
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Data Annotation Specialist, Safety
Cohere
Remote, Canada
- $45 CAD / hour
- Contract
- Remote
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences…
Added 4 hours ago
Test Automation Specialist
TTC Global
Ottawa, ON
Automate end to end business process tests across SAP modules and integrated systems.
Added 4 hours ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will…
Added 4 hours ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers through both virtual and onsite sessions. Manage training schedules, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.

Requirements

Requires fluency in both French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Candidates must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

Bilingual
French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft Office Suite
Data entry
Public speaking
Problem solving
Troubleshooting
Time management
Documentation
Presentation skills

Benefits

Medical coverage
Dental coverage
Paid time off
Professional development
Product certification bonuses
Travel incentive bonuses
Performance incentives
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
DMS
Dealer Management System
Software Implementation
Training
Bilingual
Customer Success
Technical Support
Microsoft Office
Outlook
Word
Excel
Travel
Process Improvement
Documentation
Public Speaking
Troubleshooting
Client Relations
Onboarding

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