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Added 12 mins ago
TT
Senior iOS Developer - AI First Development
Tech Talent International
Toronto, ON
- Contract
Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid-sized organizations in Canada/US. We…
Added 12 mins ago
A
Process Manager***Gestionairre de processus
Aliaxis
CA - Pharmacy - Plant (EXT)
- Full-time
Lead and continuously improve workplace organization and visual management initiatives, including the plant's 5S program, to maintain a safe, efficient, and productive manufacturing…
Added 12 mins ago
IG
Process Manager***Gestionairre de processus
IPEX Group
CA - Pharmacy - Plant (EXT)
- Full-time
Lead and continuously improve workplace organization and visual management initiatives, including the plant's 5S program, to maintain a safe, efficient, and productive manufacturing…
Added 27 mins ago
WG
Development Miner
Wesdome Gold Mines
Eagle River, ON
- $36.44 to $44.87 CAD / hour
- Full-time
Work without supervision to lead and complete technical activities for the department and ensure accurate and timely completion of activities.
Added 27 mins ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $70 to $78 CAD / hour
- Contract
…and requirement gathering, and 80% agile delivery. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value…
Added 27 mins ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
At Blu Element, the Product Manager is the driving force behind our hardware and accessory roadmap. While our Product Lead shapes the portfolio vision and high-level strategy, you will be…
Added 27 mins ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
Provide subject matter expertise, help lead the technical teams and be a trusted advisor to the business.
Added 27 mins ago
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Enterprise Network Architect
evertz.io
Burlington, ON
- Internship
You'll be equal parts technical expert, trusted advisor, and communicator - translating complex networking and media-transport concepts into clear recommendations for both engineering teams…
Added 27 mins ago
TT
Software Architect
trane technologies
Montreal, QC
- Full-time
You'll get to build the brains behind smarter buildings. As a Software Architect, you'll lead the design and development of the backend services that power our Cloud-based Building…
Added 27 mins ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
Added 27 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
Lead and coordinate pre-execution project activities, including gathering data, validating assumptions, and preparing supporting analyses.
Added 42 mins ago
A
Senior Manager Solution Architect
Avanade
Toronto, ON
- Full-time
The GSAD Solution Architect will take a lead in providing sales support and solution configuration on large, complex, Consulting and Managed Services deals and working with other SAs within…
Added 42 mins ago
EL
Concrete Restoration Specialist
Engineering Link
Toronto, ON
- Full-time
In this role, you will lead condition assessments, design and contract administration on a wide variety of existing structures and their moisture protection systems. You will be exposed to…
Added 42 mins ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
Customer Experience and Leadership – Lead a customer-focused team and provide direction to deliver best-in-class service by:
Added 56 mins ago
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Data Center Technician Toronto
nesevo Group
Toronto, ON
- Part-time
Work Experience at least 3 years in Technical Support
Added 1 hour ago
P
Senior Procurement Buyer - 6 Month Contract
Puratos
Mississauga, ON
- Full-time
Support or lead special projects as required; this could include things such as HQ-led initiatives, meeting global objectives. ESG implementation, and continuous improvement projects.
Added 1 hour ago
SF
Lead Product Owner
Simon Fraser University
Burnaby, BC
- Full-time
The Lead Product Owner is responsible for driving the design and delivery of new modules within eTRACS as part of SFU’s Integrated Faculty Management System (IFMS) program. This role owns…
Added 1 hour ago
P
Senior Procurement Buyer - 6 Month Contract
Puratos
Chilliwack, BC
- Full-time
Support or lead special projects as required; this could include things such as HQ-led initiatives, meeting global objectives. ESG implementation, and continuous improvement projects.
Added 1 hour ago
RP
Manager, Financial Reporting
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
Our client is seeking a Manager, Financial Reporting to lead the preparation, analysis, and accuracy of financial reporting within a complex, multi‑entity environment. This role ensures the…
Added 1 hour ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…maintenance Develop, maintain, and adhere to procedural and technical documentation Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation Management…
Added 1 hour ago
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Operations Manager
GFL - Sewer Technologies Division
Winnipeg, MB
- Full-time
Lead daily plant operations to meet or exceed budgeted throughput, recovery targets, and operational expenditure (OpEx) limits.
Added 1 hour ago
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Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
Thales is looking to hire a Ship Maintenance Lead is to oversee the planning, execution and closeout of Work Period activities on assigned vessels. Responsible for the integrated schedule…
Added 1 hour ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
As the BWI Security & Resiliency Lead, you will serve as the central coordinator and execution leader responsible for driving delivery oversight, governance, stakeholder alignment, and…
Added 1 hour ago
B
Assistant Manager, Insurance Accounting
BCAA
Burnaby, BC · *Head Office
- Full-time
You’re a collaborative, hands-on leader who enjoys balancing technical accounting responsibilities with leading and developing a team.
Added 1 hour ago
A
Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
- Remote
…upon demonstrating the leadership and performance required to lead the…

PBS Systems

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s):	Bilingual; Travel across Canada and USA approx. 2 weeks per month
Internal Job Title:	DTO Bilingual Trainer – Fixed Ops
Reports To:	Team Lead, DTO Fixed Ops

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a DTO Bilingual Trainer – Fixed Ops, you will deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success with our software.

Job Responsibilities:

Develop a thorough understanding of PBS software and related training processes
Gain proficiency in data entry and other key operational tasks
Independently manage and deliver all assigned training sessions within primary silo
Become an install resource without assistance
Prioritize tasks independently and demonstrate accountability without requiring direction
Ensure that assigned DTO Cornerstone tickets are handled in a timely manner
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Respond promptly to internal and external training requests
Write up tickets that arise and escalate issues to the corresponding teams
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

Fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com

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More about this job

Responsibilities

Deliver expert training and support for Dealer Management Software to customers through both virtual and onsite sessions. Manage training schedules, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.

Requirements

Requires fluency in both French and English and 1-2 years of experience in a car dealership environment with a focus on Fixed Operations. Candidates must possess strong computer skills and the ability to travel within Canada and the USA up to 2 weeks per month.

Skills

Bilingual
French
English
Fixed operations
Automotive industry
Software training
Customer service
Microsoft Office Suite
Data entry
Public speaking
Problem solving
Troubleshooting
Time management
Documentation
Presentation skills

Benefits

Medical coverage
Dental coverage
Paid time off
Professional development
Product certification bonuses
Travel incentive bonuses
Performance incentives
Referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
DMS
Dealer Management System
Software Implementation
Training
Bilingual
Customer Success
Technical Support
Microsoft Office
Outlook
Word
Excel
Travel
Process Improvement
Documentation
Public Speaking
Troubleshooting
Client Relations
Onboarding

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