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Added 3 days ago
Python Software Development Specialist
Ztek Consulting
Montreal, QC
$120,000 to $130,000 CAD / year
Full-time
Job Role: Python Software Development Specialist
Added 5 days ago
Specialist Technology Information System (TIS) Software Product Development
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Full-time
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Added 9 days ago
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As a Staff Software Development QA Engineer, you will be responsible for ensuring the functionality, reliability, performance, and overall quality of our products through a variety of…
Added 17 days ago
Spécialiste en développement de logiciel / Software Development Specialist
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Added 2 days ago
Controls System Specialist
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Added 2 days ago
ServiceNow Developer (App Engine Studio)
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Property Systems Specialist
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Added 3 days ago
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$85,000 to $90,000 CAD / year
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…tools to enhance operational efficiency. Additionally, the specialist will assist in coordinating with third-party software providers and provide regular updates on system enhancements and…
Added 5 days ago
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
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As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 6 days ago
E-Learning Product Specialist
PBS Systems
Calgary, AB
The Product Education department is looking to hire a talented, positive, and detail-orientated e-Learning Product Specialist to join our growing team. This role is for someone who thinks…
Added 6 days ago
E-Learning Product Specialist
PBS Systems
Calgary, AB
The Product Education department is looking to hire a talented, positive, and detail-orientated e-Learning Product Specialist to join our growing team. This role is for someone who thinks…
Added 6 days ago
Research Audiology Intern
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…intersection of clinical audiology and hearing aid research and…
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Senior R&D/Application Specialist – Dairy & Beverage
Quadra
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Added 17 days ago
VIE - Digital Data Specialist
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Alstom has an opening for a Fleet Support Center Digital Solution Specialist. The position is posted for our St-Bruno, Qc site but may be eligible for any Alstom Services sites in the USA…
Added 23 days ago
ISE Software DevOps and Testing Specialist
GeoSpectrum Technologies, Inc
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The Software DevOps and Testing Specialist is responsible for the development, testing, integration, deployment, and maintenance of software systems supporting GeoSpectrum Technologies' and…
Added 24 days ago
QA Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
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assurance activities throughout the software development lifecycle.
Added 24 days ago
AI Solutions Deployment Manager, Cloud Applied AI, Telco
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Added 25 days ago
R&D Imaging Specialist
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As a member of the R&D team, your mission will be to reliably maintain the quality of machine vision read rates and software configurations across our network of sites in Canada and the US.…
Added 17 days ago
Group Benefits Specialist
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Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
Added 1 month ago
Legal Engineer, Product Specialist
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Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Added 1 month ago
QA Specialist
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
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Added 1 month ago
Spécialiste des tests système / System Test Specialist (SaaS Platform)
Genetec
Remote, Canada
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Added 1 month ago
Training Specialist (Emergency Response)
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Calgary, AB
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We are seeking a dynamic Training Specialist to develop, deliver, and evaluate emergency response training programs tailored to client needs. This role includes creating engaging training…
Added 2 months ago
Estimator/Proposal Specialist
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Edmonton, Alberta
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Magna IV Engineering is seeking a motivated and technically minded Estimator/Proposal Specialist to join our team in Edmonton, Alberta. This is a full-time, in-office position that offers a…
Added 1 month ago
Product Specialist (Parts Module)
PBS Systems
Calgary, AB
As a Product Specialist (Parts) you’ll play a key role on the PSG Team within the Development department. You will be responsible for problem management, quality assurance testing,…

PBS Systems

E-Learning Product Specialist

Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 14, 2026

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Original job description

Company Name: PBS Systems

Job Location: Calgary - HQ

Job Type: Full-Time, Permanent

Internal Job Title: E-Learning Product Specialist (All Silos)

Reports To: Team Lead, E-Learning Product Specialist

Job Requirement(s): Occasional travel required (4-8 week per year throughout the US and Canada)

No. of Openings: 01

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Product Education department is looking to hire a talented, positive, and detail-orientated e-Learning Product Specialist to join our growing team. This role is for someone who thinks bigger than traditional technical writing and wants the opportunity to shape the learning journey for our internal and external customer base utilizing the PBS Academy. As an e-Learning Product Specialist, you will be responsible for partnering with other PBS departments to test software, storyboard videos, write technical documentation, and other interactive learning material to teach our dealership customers and internal staff the features and functionality of the PBS software. This role is for someone who thinks bigger than traditional technical writing and wants the opportunity to shape the learning journey for our internal and external customer base, utilizing the PBS Academy.

Job Responsibilities:

Proactively research new software releases to update Product Documentation
Communicate complex features in a compelling, clear, and effective way
Monitor the product lifecycle and coordinate course content updates
Storyboard engaging course content for the PBS Academy
Maintain project documentation and course folders
Understand automotive dealership processes related to software features to communicate the benefits of the PBS software effectively
Develop and manage educational content for internal certifications
Facilitate Certification Presentations (minimum one certification required)
Provide product training when needed
Develop product-related content for marketing and sales materials
Collaborate with other PBS departments to create content
Act as a PBS software advocate

Qualifications:

High school diploma
Previous customer service and dealership experience will be considered an asset
Computer proficiency in Microsoft Office Suite – web
Have excellent verbal and written communication skills (English)
Strong organizational skills with great attention to detail
Action-oriented, multi-tasker who excels in a multi-project environment
Ability to embrace variety, structure, change, and innovation
Works well both with a team and independently

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

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More about this job

Responsibilities

The E-Learning Product Specialist will research software releases to update documentation and storyboard engaging course content for the PBS Academy. They will also collaborate with various departments to provide product training and facilitate certification presentations for internal and external users.

Requirements

Candidates must have a high school diploma and excellent verbal and written communication skills in English. Previous customer service and dealership experience are considered assets, along with proficiency in the Microsoft Office Suite.

Skills

Technical writing
E-learning
Software testing
Storyboarding
Product documentation
Communication
Organizational skills
Multi-tasking
Microsoft Office Suite
Customer service
Presentation skills
Content development

Benefits

Professional development
Industry certifications
Health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

E-Learning
Product Specialist
Dealership Management System
DMS
Technical Writing
PBS Academy
Software Documentation
Product Lifecycle
Automotive Industry
Microsoft Office
Certification
Product Training
Content Development
Marketing Materials
Sales Materials
Software Advocate

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