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Added 15 mins ago
MC
Commercial Analyst
Meridian Credit Union
St. Catharines, ON
- $52,000 to $75,000 CAD / year
- Full-time
Strong personal commitment to professional development.
Added 15 mins ago
MC
Commercial Analyst
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- $52,000 to $75,000 CAD / year
- Full-time
Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.
Added 15 mins ago
MC
Commercial Analyst
Meridian Credit Union
Owen Sound, ON · Barrie, ON
- $52,000 to $75,000 CAD / year
- Full-time
Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.
Added 29 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 29 mins ago
E
Automotive Technician – European Vehicles
EUROTEKK
AB · Edmonton, AB
- Full-time
Maintain a clean, organized, and professional work environment.
Added 29 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to work rapidly during busy periods while remaining calm and…
Added 29 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…controls while focusing on detail and quality presentation and customer service. Event Centre Supervisors are also responsible for training and coaching of the event center F&B staff, while…
Added 29 mins ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
This is a combined culinary, customer-service and vehicle-operation position. The employee must be capable of safely driving the food truck to approved locations and events while also…
Added 29 mins ago
GE
Pastry Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…you have the drive to excel passion for creating exceptional customer service and be a part of the leading gaming, entertainment & hospitality destination in Calgary, we would like to hear…
Added 29 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 29 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Greet guests promptly and provide a warm, professional welcome.
Added 44 mins ago
3
Customer Success Program Manager
360insights
Whitby, ON
- $57,000 to $80,000 CAD / year
…high‑performing programs. This role is well suited to someone with experience in Customer Success, Client Services, or Program Management who enjoys balancing strategy with…
Added 1 hour ago
VM
2027 Summer Sales Student
Vantage Marketing Canada
Aurora, ON
- Full-time
Since 2009, Vantage Marketing Canada has grown from a group of students with a bold idea into Canada’s #1 summer sales experience, employing over 3,000 students across 20 cities…
Added 1 hour ago
RJ
Licensed Wealth Advisor Assistant
Raymond James Ltd.
Calgary, AB
- Full-time
Drawing on at least two years previous experience as a Licenced Administrative Assistant/Wealth Manager Assistant in a financial services firm, the candidate must have a meticulous…
Added 1 hour ago
RS
Rope Access NDT Technicians
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are…
Added 1 hour ago
F
School Supervisor
Fitzrovia
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
…overall leadership, compliance, educational quality, and parent experience at Bloomsbury Academy Elm. This role combines pedagogical leadership, Ministry compliance oversight, staff…
Added 1 hour ago
RS
Phased Array Technician - Pipeline Integrity
Rockwood Service Corporation
Edmonton, AB
- Full-time
…pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are…
Added 1 hour ago
In Store Bakery - Clerk Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
The Bakery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 1 hour ago
Deli - Clerk Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
The Deli Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 1 hour ago
W
(CAN) People Greeter
Walmart
Estevan, SK
- Part-time
As a People Greeter at Walmart Canada, you play a key role in creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and…
Added 1 hour ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Respond promptly to customer tracing requests
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 1 hour ago
SS
Gatehouse Security - Durham Region
Securiguard Services Ltd.
Ajax, ON
- Full-time
Proven experience in security, preferably in a gatehouse or similar setting
Added 1 hour ago
LC
Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
Experience as main customer contact during product launches.

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will collaborate with the team to design new features and execute test procedures for existing and new software services.

Requirements

Candidates must have a university degree or diploma and at least one year of QA or industry experience. Strong technical skills, including proficiency in Microsoft Office and familiarity with Agile methodologies and MySQL, are required.

Skills

Quality assurance
Problem management
Software testing
Documentation
Agile software development
MySQL
Bug tracking
Project management
Critical thinking
Time management
Communication skills
Microsoft Office
Technical troubleshooting
Collaboration

Benefits

Professional development
Travel opportunities
Comprehensive health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

CRM
Product Specialist
Quality Assurance
Bug Tracking
MySQL
Agile
SCRUM
Dealership Management System
DMS
Technical Documentation
Problem Management
Project Management
Testing
Software Features

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