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Added 4 mins ago
RB
Manager, Mortgage Specialist
Royal Bank of Canada
Sherbrooke, QC
- Full-time
You will lead a team of high performing, highly motivated Mortgage Specialists, delivering growth through sales and market leadership, implementation of strategic direction, and…
Added 4 mins ago
RB
Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents, enterprise agents, and native/internal agents to…
Added 4 mins ago
VC
Home Health Triage Nurse (RN)
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Added 4 mins ago
VC
Community Health Nurse (RN) - Home Health
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
Added 4 mins ago
VC
Registered Nurse (RN) - Special Care Nursery (NICU)
Vancouver Coastal Health
Richmond, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 4 mins ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health
Vancouver, BC
- $31.17 to $32.85 CAD / hour
- Temporary
…taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 4 mins ago
VH
RN/RPN - Adult Visiting Program (Central)
VHA Home HealthCare
Toronto, ON · Lawrence Office
- Full-time
In every role and at every level, we lead with purpose, build bonds
Added 4 mins ago
W
(CAN) Customer Service Manager
Walmart
Hinton, AB
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 4 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 4 mins ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Williams Lake, BC
- Full-time
5. Review completed schedules with People Lead.
Added 4 mins ago
P
EHS Specialist
PPG
Cambridge, ON
- Full-time
Added 4 mins ago
W
Senior Software Engineer II - Platform & Enablement
Wrapbook
Remote, Canada
- $183,000 to $251,500 CAD / year
- Full-time
- Remote
Lead complex, multi-stakeholder initiatives, coordinating multiple concurrent efforts and rescuing at-risk projects when needed
Added 4 mins ago
KS
Lead Supervisor I
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 4 mins ago
SI
Kitchen Manager
Service Inspired Restaurants
Toronto, ON
- Other
As a Kitchen Manager, you will lead a team to ensure top food quality, consistency, and efficiency. You’ll manage production goals, control food, waste, inventory, and labor costs, order…
Added 4 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Skills to monitor and lead by example as required
Added 4 mins ago
TB
Therapeutic Area Specialist, Fertility, Quebec
The businesses of Merck KGaA, Darmstadt, Germany
Mississauga, ON
- Full-time
…drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own…
Added 4 mins ago
UO
Industry Engagement Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
· Lead the development and execution around consistent processes for engagement activities including targeted event and industry research, event scenario development, pre-event meetings,…
Added 4 mins ago
S
Team Lead - Inventory Control
Skechers
Surrey, BC · Canada: Distribution Center (DC)
- $25 CAD / hour
- Full-time
The Inventory Team Lead is responsible for overseeing all inventory-related functions, including managing daily cycle counts, investigating and resolving inventory discrepancies, directing…
Added 4 mins ago
SB
Packaging Supervisor
Sleeman Breweries Ltd.
Vernon, BC
- Full-time
Lead incident investigations and partner with Health & Safety to implement corrective actions and improvements.
Added 4 mins ago
A
Delivery Lead
Accenture
Toronto, ON
- Full-time
An experienced Delivery Lead with a proven track record of leading and delivering large-scale business and technology transformation programs. You excel at managing complex engagements,…
Added 19 mins ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
…demonstrated ability to engage stakeholders at multiple levels and lead workstreams. Ability to communicate complex or sensitive findings clearly, practically and…
Added 19 mins ago
P
Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Lead requirements gathering sessions with business and operational stakeholders
Added 19 mins ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents, enterprise agents, and native/internal agents to…
Added 19 mins ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…communication skills to the table and will have ambition to lead projects and manage client relationships in the…
Added 19 mins ago
P
Plant Director
Prysmian
Saint-Jérôme, QC · St Jerome
- Full-time
As Plant Director of our Saint Jerome facility, you will lead one of Prysmian’s key manufacturing sites in North America. Reporting to the Vice President, Power Distribution Manufacturing,…

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

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Job details

Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will collaborate with the team to design new features and execute test procedures for existing and new software services.

Requirements

Candidates must have a university degree or diploma and at least one year of QA or industry experience. Strong technical skills, including proficiency in Microsoft Office and familiarity with Agile methodologies and MySQL, are required.

Skills

Quality assurance
Problem management
Software testing
Documentation
Agile software development
MySQL
Bug tracking
Project management
Critical thinking
Time management
Communication skills
Microsoft Office
Technical troubleshooting
Collaboration

Benefits

Professional development
Travel opportunities
Comprehensive health benefits
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

CRM
Product Specialist
Quality Assurance
Bug Tracking
MySQL
Agile
SCRUM
Dealership Management System
DMS
Technical Documentation
Problem Management
Project Management
Testing
Software Features

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