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Added 10 mins ago
A
Project Leader, R&D QA Operations
Apotex
Toronto, ON · North York, ON
- $83,958 to $139,930 CAD / year
Assist in the preparation activities leading up to regulatory or customer inspections and participate during inspections to address requests
Added 25 mins ago
CF
Accounting Clerk
Canadian Forces Morale and Welfare Services
Oromocto, NB
- Full-time
…deadlines. Strong computer skills; including knowledge of excel, customer service skills and an aptitude to learn is…
Added 25 mins ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 25 mins ago
R-
Director, Strategic Insights
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
The Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions.…
Added 25 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 25 mins ago
LC
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
CF
Accounting Clerk
Canadian Forces Morale and Welfare Services (CFMWS)
Gagetown, NB
- Full-time
…deadlines. Strong computer skills; including knowledge of excel, customer service skills and an aptitude to learn is…
Added 55 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 55 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 55 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 1 hour ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 1 hour ago
PE
Production Supervisor
Porter Engineered Systems - A Division of Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
Plan, assign and coordinate daily work across die casting, foundry, CNC machining, assembly and supporting functions to meet production targets and customer build plans.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Customer Service Representative (Dimond Roofing, Hamilton)
Fletcher Building
Hamilton, ON
Join New Zealand’s leading roofing manufacturer and help shape the customer experience from the front line.
Added 1 hour ago
LG
Leaf Filter Installer
LeafFilter Gutter Protection
Regina, SK
- Full-time
No experience is necessary, just a willingness to learn and possession of a truck or van, basic tools, and ladders. We pay weekly and per job every Friday. Average pay is $150-300+ per job…
Added 1 hour ago
AC
Tax Preparer
ACCA Careers
Oshawa, ON
- Full-time
Experience in an accounting, customer service and/or client service environment is preferred
Added 1 hour ago
PT
Customer Solutions Specialist (aka Parts Expert)
Parts Town Canada
Toronto, ON
- Full-time
Handle a high volume of inbound customer interactions each day: approximately 50-70 phone calls/day and a steady flow of emails, while consistently delivering an exceptional customer…
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Port Elgin, ON
- $65 to $70 CAD / hour
- Full-time
…recognized for our diversity, inclusion, and exceptional employee experience, we…
Added 1 hour ago
TP
Automation Specialist
Team Power Solutions
Saskatoon, SK
- Full-time
Whether you're early in your career or bring years of industry experience, we welcome candidates at various experience levels and will align responsibilities with your skills, expertise,…
Added 1 hour ago
LG
Leaf Filter Installer
LeafFilter Gutter Protection
AB · Edmonton, AB
- Full-time
No experience is necessary, just a willingness to learn and possession of a truck or van, basic tools, and ladders. We pay weekly and per job every Friday. Average pay is $150-300+ per job…
Added 1 hour ago
C
Seasonal Line Cook - The Rec Room Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
…technology platform that enhances all aspects of the entertainment…
Added 2 hours ago
DC
Environmental Student
Dillon Consulting Limited
Fredericton, NB
- Other
…while providing clients with a fully integrated and superior customer experience.At Dillon, we operate as one team. This is a 4-to-8-month interim position based out of our Fredericton…
Added 2 hours ago
FF
Insurance & Investment Agent
FANNI FINANCE INC.
Mississauga, ON
- Contract
…their skills and aspirations. VFG Financial Group provides a professional environment where talent is developed and long-term careers in advisory and business development are…
Added 2 hours ago
RD
RBCDS - Administrative Associate
RBC Dominion Securities
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…policies and industry regulations, while contributing to a professional and efficient office…

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Apply About employer

More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will collaborate with the team to design new features and execute test procedures for software updates.

Requirements

Candidates must have a university degree or diploma and at least one year of experience in QA or the industry. Strong technical skills in Agile, MySQL, and bug tracking tools are considered definitive assets.

Skills

Problem management
Quality assurance
Software testing
Documentation
Agile software development
MySQL
Bug tracking
Project management
Critical thinking
Time management
Communication skills
Microsoft Office

Benefits

Professional development
Travel opportunities
Comprehensive health benefits
Medical coverage
Dental coverage
Paid time off
Inclusive culture
Employee recognition
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
CRM
Development
Quality Assurance
Software Lifecycle
Bug Tracking
Agile
MySQL
Project Management
Dealership Management System
DMS
Technical Support
Testing
Documentation
SCRUM
Problem Management

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