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Added 4 mins ago
S
Technical Services Director
SYSTRA
Toronto, ON
- Full-time
· Proven ability to lead project handback operations and coordinate entry into revenue service effectively and efficiently.
Added 4 mins ago
E
Planner and Scheduler
EllisDon
London, ON · ON · Ontario Projects
- Full-time
Prior to project start, create and revise preliminary master schedules and proposal for Operations detailing the sequence of all work to be performed to ensure schedule is realistic and…
Added 4 mins ago
A
Delivery Lead
Accenture
Toronto, ON
- Full-time
An experienced Delivery Lead with a proven track record of leading and delivering large-scale business and technology transformation programs. You excel at managing complex engagements,…
Added 19 mins ago
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Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs,…
Added 19 mins ago
WM
Senior Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…our energy clients make effective supply chain and capital project execution decisions. You will work closely with your project lead to successfully manage the project schedule. Depending…
Added 19 mins ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…our energy clients make effective supply chain and capital project execution decisions. You will work closely with your project lead to successfully manage the project schedule. Depending…
Added 19 mins ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
We are looking for a versatile leader to lead the forecasting and capacity planning function within Canadian Operations. In this role, you will drive the development, implementation, and…
Added 19 mins ago
Product Specialist - CRM
PBS Systems
Calgary, AB
Reports To: Team Lead - Products and Solutions
Added 19 mins ago
Product Specialist - CRM
PBS Systems
Calgary, AB
Reports To: Team Lead - Products and Solutions
Added 19 mins ago
CT
Category Business Manager - Hardgoods (12 Month Contract)
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Lead and influence cross-functional partners to deliver category strategies and initiatives
Added 19 mins ago
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DIRECTOR, GOVERNMENT FUNDS - Montreal, Ottawa & Toronto
BDC
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
As Director, you will combine leadership, investment expertise, and complex project management to support the deployment and oversight of government-backed venture capital programs,…
Added 19 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
Working closely with the Facilities Manager and the Director of Campus Operations, this role balances short-term process modernization with long-term operational support. The successful…
Added 19 mins ago
K
Cybersecurity Incident Coordinator
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Brossard, QC · Joliette, QC · Quebec, QC · Boisbriand, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Vaughan, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Participate in and, where required, lead information security and data protection projects, tracking project progress, portfolio activities, deliverables and budgets
Added 19 mins ago
A3
Automation Engineer
Aluminum 3104
Belleville, ON
- Full-time
…machine kept faulting on night shift and then tell the line lead in plain terms what was fixed and what to…
Added 19 mins ago
AS
Senior Clinical Trial Manager
Atlas Search
Canada
- Full-time
The Senior Clinical Trial Manager serves as the clinical functional lead, responsible for site management and clinical monitoring activities across assigned studies and projects in…
Added 19 mins ago
MA
Senior Electrical Engineer
Manpower Alberta
AB · Edmonton, AB
- Contract
…engineering packages (IFR and IFC) and ensuring compliance with project requirements, industry standards, and interconnection regulations. Additionally, this role involves evaluating…
Added 19 mins ago
IG
Business Readiness & Cutover Lead
Insight Global
Cambridge, ON
- $72 to $140 CAD / hour
- Contract
IG is looking for an experienced Business Readiness & Cutover Lead to support a major SAP S/4HANA implementation within a regulated manufacturing environment. This person will lead…
Added 19 mins ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
Factory Direct Lighting Ltd. (FDL) is a Canadian-owned lighting supplier expanding its architectural and project-lighting offering alongside its established LED range. We are looking for a…
Added 19 mins ago
SM
Brand & Creative Designer
Solaris MCI
Surrey, BC
- $65,000 to $90,000 CAD / year
- Full-time
Solaris Management Consultants Inc. (Solaris MCI) is a leading engineering and project delivery firm specializing in natural gas, LNG, hydrogen, ammonia, methanol, carbon capture, and…
Added 34 mins ago
SEM Intelligence Specialist
Okanagan College
Kelowna, BC
Enrolment reporting & analysis: Lead the design, development and maintenance of enrolment reporting, scorecards, and recurring analytical products including application trackers,…
Added 34 mins ago
A-
Travel Product & Sales Digital Specialist
AMA - Alberta Motor Association
Edmonton, AB
- Full-time
…requirements, and deliver member-focused solutions. You’ll lead our AI and Lean initiatives for Travel, own digital funnel optimization, support crisis response through innovation, and keep…
Added 49 mins ago
M
Advisor, Partnership Sales
Metrolinx
Canada
- Full-time
Your work will span market research, customer insights, lead generation, pitch development, and financial analysis and reporting. Reporting to the Director, Strategic Partnerships &…
Added 49 mins ago
Sr. Manager, New Concepts & Add-ons
HelloFresh
Toronto, ON
You'll work closely with our product and culinary teams across all brands, and with operations, food safety and quality, regulatory, and finance to drive projects forward. You are an agile,…
Added 49 mins ago
M
Technology Project Manager
Maarut
Toronto, ON
- Contract
Lead the delivery of Client Lifecycle Management (CLM)
Added 49 mins ago
LC
Maintenance Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
Develop processes to monitor and control efficient, effective operations in the department against all Major Accountabilities, including the development of a Preventive Maintenance…

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

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Job details

Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will collaborate with the team to design new features and execute test procedures for software updates.

Requirements

Candidates must have a university degree or diploma and at least one year of experience in QA or the industry. Strong technical skills in Agile, MySQL, and bug tracking tools are considered definitive assets.

Skills

Problem management
Quality assurance
Software testing
Documentation
Agile software development
MySQL
Bug tracking
Project management
Critical thinking
Time management
Communication skills
Microsoft Office

Benefits

Professional development
Travel opportunities
Comprehensive health benefits
Medical coverage
Dental coverage
Paid time off
Inclusive culture
Employee recognition
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
CRM
Development
Quality Assurance
Software Lifecycle
Bug Tracking
Agile
MySQL
Project Management
Dealership Management System
DMS
Technical Support
Testing
Documentation
SCRUM
Problem Management

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