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Added 4 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 4 mins ago
PR
Inside Sales & Customer Service Specialist
Pacific Radiator Manufacturing Ltd
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Manufacturing Ltd. is recognized for reliable products that support demanding transportation and industrial operations. Team members contribute to a stable, hands-on manufacturing…
Added 4 mins ago
Associate Wealth Advisor
First West
Chilliwack, BC
…business development opportunities and/or offers analytical support, including client inquiries, trading, portfolio management, financial plans, and investment research, based on the SWA’s…
Added 4 mins ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…
Added 4 mins ago
X
VP, Communications, Brand & Marketing
Xanadu
Toronto, ON
- Full-time
Lead product marketing across Xanadu’s hardware, software, and services portfolio, translating deep technical capabilities into distinct customer value.
Added 34 mins ago
VS
Systems Administrator
vTech Solution Canada
Toronto, ON
- Contract
Title: Systems Administrator/Operations Support Specialist
Added 34 mins ago
TA
Veterinary Warehouse & Customer Service Specialist
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational…
Added 34 mins ago
NN
Marketing Specialist
Nurse Next Door
Vancouver, BC
- Full-time
As the US Marketing Specialist, you will play a key role in growing Nurse Next Door's presence across the United States, strengthening our premium brand and driving local franchise growth…
Added 34 mins ago
UO
Contracts Specialist, Procurement Services
University of Calgary
Calgary, AB
- Contract
Support or perform the drafting, evaluation, negotiation, and execution of procurement contracts, including goods, services, construction related agreements, professional services, and…
Added 1 hour ago
Electrical Quality Specialist
Spartan Controls Ltd.
Calgary, AB
Support Internal Verification Testing (IVT), Factory Acceptance Testing (FAT), and Software Acceptance Testing (SFAT).
Added 1 hour ago
S
Structural Engineer- Water
Stantec
Edmonton, AB
- Full-time
Good working knowledge of SAP2000, ETABS, and other finite element software.
Added 1 hour ago
TH
Community Enablement Specialist, Video (Askuity division)
The Home Depot Canada
Toronto, ON
- Full-time
Askuity is a Toronto-based retail analytics software company operating as an innovative division within The Home Depot (THD). Askuity’s mission is to enable suppliers and merchants at The…
Added 1 hour ago
S
Quality Assurance Specialist
Salt
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
We are looking for a detail-oriented QA Specialist to support the quality and performance of large-scale eCommerce websites and mobile applications.
Added 1 hour ago
FG
Site Reliability Engineer | Release Management & Automation Specialist
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 1 hour ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 1 hour ago
Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 1 hour ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
…short-term process modernization with long-term operational support. The successful candidate will lead the consolidation and standardization of key operational documentation, establishing…
Added 1 hour ago
CL
Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 1 hour ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
…established LED range. We are looking for a hands-on lighting specialist who can understand a project requirement, discuss it confidently with the specification team, identify suitable…
Added 2 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 2 hours ago
GT
Marketing Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $37 to $45 CAD / hour
- Contract
As a Social Marketing Specialist, you'll be passionate about attracting the best talent through content creation and copywriting. Whether you're writing a script for a colleague story about…
Added 2 hours ago
P
Bilingual Case Manager – Patient Support Programs
PSPSync
Canada
- Full-time
- Contract
PSPSync is a dynamic and innovative provider of Patient Support Program (PSP) solutions, dedicated to enhancing access, adherence, and outcomes for patients prescribed specialty…
Added 2 hours ago
Application Support Specialist, Information and Communications Technology
University of Saskatchewan
Saskatoon, SK
Nature of Work: The application support specialist provides operational and technical support for curriculum, learning management, assessment, and related technology systems within the…
Added 2 hours ago
BL
Specialist, Business Development & Marketing
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
The Specialist, Business Development & Marketing will be responsible for providing support in the business development needs of the Regional office and dedicated sector focuses to enable…

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

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Job details

Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will collaborate with the team to design new features and execute test procedures for software updates.

Requirements

Candidates must have a university degree or diploma and at least one year of experience in QA or the industry. Strong technical skills in Agile, MySQL, and bug tracking tools are considered definitive assets.

Skills

Problem management
Quality assurance
Software testing
Documentation
Agile software development
MySQL
Bug tracking
Project management
Critical thinking
Time management
Communication skills
Microsoft Office

Benefits

Professional development
Travel opportunities
Comprehensive health benefits
Medical coverage
Dental coverage
Paid time off
Inclusive culture
Employee recognition
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
CRM
Development
Quality Assurance
Software Lifecycle
Bug Tracking
Agile
MySQL
Project Management
Dealership Management System
DMS
Technical Support
Testing
Documentation
SCRUM
Problem Management

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