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Added 14 mins ago
BC
Customer Success Representative | Betty CA
Betty CA
Calgary, AB
- $55,000 to $60,000 CAD / year
Added 44 mins ago
Project Manager
Konrad
Toronto, ON
This role sits on our Digital team, where your internal title will be Specialist, Digital, working primarily in a project management capacity across client engagements. As a Specialist,…
Added 44 mins ago
Program Manager
Konrad
Toronto, ON
This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a…
Added 44 mins ago
Data Analyst
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This role sits on our Digital team, where your internal title will be Specialist, Digital, working primarily in a data analytics capacity across client engagements.
Added 44 mins ago
CL
Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc
Brampton, ON
- Full-time
We are looking for a hands-on Warehouse Systems & Process Improvement Specialist to improve warehouse operations, workflows and system effectiveness.
Added 44 mins ago
CC
Transportation Specialist
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- Part-time
Job Title: Transportation Specialist (Part-time, Permanent )
Added 44 mins ago
LH
Physiotherapist
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- $36.92 to $54.14 CAD / hour
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Added 44 mins ago
LH
Physiotherapist
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- $36.92 to $54.14 CAD / hour
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Added 44 mins ago
LH
Physiotherapist
Lifemark Health Group
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- $43 to $54 CAD / hour
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TL
Sales Associate (Brick Specialist) - Durham, NC
the LEGO Group
ON · Durham, ON
- Part-time
Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for…
Added 44 mins ago
T
Finishing & Fabrication Specialist- Digital Printing - Mississauga, ON
TPH
Mississauga, ON
- Full-time
Finishing & Fabrication Specialist-Mississauga, ON
Added 1 hour ago
SH
Patient Intake Specialist, Mental Health (Remote)
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Remote, Canada
- $40,000 to $50,000 CAD / year
- Full-time
- Remote
…guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the…
Added 1 hour ago
FT
Automotive Technician (310S & 310T)
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Added 1 hour ago
FT
Red Seal Automotive Technician
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A diagnostic specialist that enjoys keeping up with modern technology
Added 1 hour ago
FT
Red Seal Mechanic, Kelowna
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A diagnostic specialist that enjoys keeping up with modern technology
Added 1 hour ago
PS
Product Specialist - CRM
PBS Systems
Calgary, AB
- Full-time
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 1 hour ago
Alterations Specialist
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Cambridge, ON
Added 1 hour ago
Lead Alterations Specialist
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PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Added 1 hour ago
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HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Added 1 hour ago
FN
Specialist, eHealth Clinical Education and Training
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Title: Specialist, eHealth Clinical Education and Training
Added 1 hour ago
LT
Stretch Specialist
Life Time Inc.
Ajax, ON
- Full-time
…needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have…
Added 1 hour ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
We are seeking a Hearing Instrument Specialist or Audiologist who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer…
Added 2 hours ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Calgary, AB
- Full-time
We are seeking a Senior Compliance and Licensing Specialist to provide dedicated compliance and risk management support with a primary focus on Employee Benefits & Retirement (EB&R), while…
Added 2 hours ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Montreal, QC
- Full-time
We are seeking a Senior Compliance and Licensing Specialist to provide dedicated compliance and risk management support with a primary focus on Employee Benefits & Retirement (EB&R), while…

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What We Offer

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation p ackage
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Apply About employer

More about this job

Responsibilities

Manage and investigate software problems and bugs, perform quality assurance testing on bugs and new features, and review requirements. Collaborate on feature planning and design, document products, and participate in the software development lifecycle and SCRUM meetings.

Requirements

Requires a university degree or diploma, or equivalent education and experience, and at least one year of QA or industry experience. Candidates should have advanced Microsoft Office knowledge, strong communication and organizational skills, attention to detail, and the ability to work independently and collaboratively; Agile, MySQL, and bug-tracking experience are assets.

Skills

Quality Assurance Testing
Problem Management
Bug Investigation
Requirements Analysis
Product Documentation
Agile Software Development
MySQL
Bug Tracking
Microsoft Office
Communication
Collaboration
Critical Thinking
Project Management
Prioritization
Organization
Time Management

Benefits

Professional Development
Travel Opportunities
Medical Insurance
Dental Insurance
Paid Time Off
Inclusive Work Culture
Employee Recognition Programs
Performance-Based Incentives
Product Certification Bonuses
Travel Incentive Bonuses
Employee Referral Bonuses
Staff Discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
Dealership Management System
Quality Assurance
Software Testing
Problem Management
Bug Investigation
Requirements Analysis
Product Documentation
Agile
SCRUM
MySQL
Bug Tracking Tools
Microsoft Office
Feature Planning
Feature Design
Automotive Dealerships
Sales
Service
Inventory
Accounting
Project Management
Critical Thinking

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