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Added 29 mins ago
BC
Customer Success Representative | Betty CA
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Calgary, AB
- $55,000 to $60,000 CAD / year
Added 58 mins ago
Project Manager
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 58 mins ago
Program Manager
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Added 58 mins ago
Data Analyst
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Job Title: Transportation Specialist (Part-time, Permanent )
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Product Specialist - CRM
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Calgary, AB
- Full-time
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 1 hour ago
FN
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Vancouver, BC · Metro Vancouver A, BC
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Added 2 hours ago
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…regarding the assigned and drafting issue. The Project Design Specialist shall ensure to meet submittal dates in a timely…
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Added 3 hours ago
D|
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Added 4 hours ago
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Specialist, Resource Management
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Added 5 hours ago
WH
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Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
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We are seeking a Specialist, Procurement & Supply Chain Process Governance, Risk and Controls to join our Procurement team in Toronto, Ontario.

PBS Systems

Product Specialist - CRM

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department: PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role

As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities

Manage multiple tasks at once, maintaining exceptional quality
Collaborate with team members to plan and design new features
Investigate, replicate, and escalate problems and bugs
Execute test procedures on bugs and new features
Review requirements analysis
Create new product documentation
Participate in team meetings and SCRUM

Qualifications

University degree or Diploma; or equivalent combination of education and experience
1+ years QA and/or industry experience
Advanced Microsoft Office knowledge
Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills
Strong critical thinking skills. Willing to dive into difficult technical issues
Flexible, fast learner who thrives in a constantly changing work environment
Exceptional time management skills

What We Offer

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation p ackage
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Apply About employer

More about this job

Responsibilities

Manage and investigate software problems and bugs, perform quality assurance testing on bugs and new features, and review requirements. Collaborate on feature planning and design, document products, and participate in the software development lifecycle and SCRUM meetings.

Requirements

Requires a university degree or diploma, or equivalent education and experience, and at least one year of QA or industry experience. Candidates should have advanced Microsoft Office knowledge, strong communication and organizational skills, attention to detail, and the ability to work independently and collaboratively; Agile, MySQL, and bug-tracking experience are assets.

Skills

Quality Assurance Testing
Problem Management
Bug Investigation
Requirements Analysis
Product Documentation
Agile Software Development
MySQL
Bug Tracking
Microsoft Office
Communication
Collaboration
Critical Thinking
Project Management
Prioritization
Organization
Time Management

Benefits

Professional Development
Travel Opportunities
Medical Insurance
Dental Insurance
Paid Time Off
Inclusive Work Culture
Employee Recognition Programs
Performance-Based Incentives
Product Certification Bonuses
Travel Incentive Bonuses
Employee Referral Bonuses
Staff Discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
Dealership Management System
Quality Assurance
Software Testing
Problem Management
Bug Investigation
Requirements Analysis
Product Documentation
Agile
SCRUM
MySQL
Bug Tracking Tools
Microsoft Office
Feature Planning
Feature Design
Automotive Dealerships
Sales
Service
Inventory
Accounting
Project Management
Critical Thinking

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