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Added 18 mins ago
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PBS Systems

Product Specialist (Parts Module)

Calgary, AB, Canada

Job type: Full-time
Experience: 1+ years QA and/or industry experience
Posting language: English
Posted: Jul 29, 2026

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Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA, up to two weeks per year Product Specialist (Parts)
Reports To:	Team Lead, Product Specialist

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

As a Product Specialist (Parts) you’ll play a key role on the PSG Team within the Development department. You will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Participate in team meetings and scrums
Investigate, replicate, and escalate problems and bugs
Collaborate with teams’ members to plan and design new features
Execute test procedures on bugs and new features
Create new product documentation
Manage multiple tasks at once, maintaining exceptional quality
Review requirements analysis

Travel required - Minimum one development-defined onsite engagement per year

Qualifications:

University degree; or equivalent combination of education and experience
1+ years QA and/or industry experience
Excellent written and verbal communication skills
Ability to work collaboratively in both a team atmosphere and independently
Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills.
Strong problem-solving skills. Willing to dive into difficult technical issues and figure them out
Flexible, fast learner who thrives in a constantly changing work environment

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Product Specialist will manage problem resolution, quality assurance testing, and documentation throughout the software development lifecycle. They will also collaborate with team members to plan, design, and test new features for the company's dealership management platform.

Requirements

Candidates must possess a university degree or equivalent experience along with at least one year of QA or industry experience. Strong communication, problem-solving, and project management skills are essential for this role.

Skills

Quality assurance
Problem management
Software testing
Technical documentation
Project management
Problem-solving
Communication skills
Requirements analysis
Test procedures
Bug tracking
Collaboration
Attention to detail
Prioritization
Organizational skills

Benefits

Professional development
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Product Specialist
Quality Assurance
DMS
Dealership Management System
Bug Tracking
Test Procedures
Requirements Analysis
Project Management
Technical Support
Documentation
Scrum
Problem Management
Software Features
Business Platform

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