Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 hour ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 1 hour ago
L
Technical Quality Specialist Pre-Analytical - Contract (Onsite - Burnaby, BC)
LifeLabs
Burnaby, BC
- $74,941 to $95,549 CAD / year
…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 1 hour ago
Manager, Cyclical Transactions
University Pension Plan
Toronto, ON
Maintains documentation and audit trails to support internal controls, audit readiness, and regulatory reviews.
Added 1 hour ago
Associate Director, Pension Planning and Performance Reporting (15-Month Contract)
University Pension Plan
Toronto, ON
…with accurate, timely, and actionable data and insights to support operational and strategic planning and…
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Kelowna, BC
Innovation program to encourage idea sharing;
Added 1 hour ago
MH
Program Manager - Infectious Disease Control (IDC) (1 full-time position)
Middlesex-London Health Unit
London, ON
- Full-time
…leadership for the effective and efficient delivery of the IDC program, whose primary objective is to mitigate the transmission of diseases of public health significance across the…
Added 1 hour ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Winnipeg, MB
Innovation program to encourage idea sharing;
Added 1 hour ago
Tenant Support Worker (PG-HEARTH)
Connective
Prince George, BC
This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to…
Added 1 hour ago
986_HICKORY_WOOD_EARLYON_PROGRAM_FACILITATOR
Family Day Care Services
Brampton, ON
The centres are open six days per week
Added 1 hour ago
536 - SOUTHFIELDS VILLAGE SA/EDP - Centre Supervisor
Family Day Care Services
Caledon, ON
Provide program support to staff and ensure age appropriate programs are monitored and evaluated to meet the needs of the children and families
Added 1 hour ago
Sales Supervisor
Execulink Telecom
Woodstock, ON
You deserve an awesome career! At Execulink, you'll join a team of talented individuals who feel like family and support your growth and career goals. As we rapidly grow, we continue our…
Added 1 hour ago
Support Analyst (Sales Module)
PBS Systems
Calgary, AB
Must have Valid Driver’s license
Added 1 hour ago
Junior Accountant, Project Bookkeeping (9-Month Fixed-Term Contract)
Tridel Group of Companies
Toronto, ON
As our Junior Accountant, you will support our project bookkeeping team by managing day-to-day financial operations across all phases of our construction projects. Leveraging your…
Added 1 hour ago
Support Analyst (Sales Module)
PBS Systems
Calgary, AB
Must have Valid Driver’s license
Added 1 hour ago
IT Developer, Integration - Hybrid working model
SPI Santé Sécurité / SPI Health and Safety
Blainville, QC
Program offering support to employees in need (SPI Connection Committee);
Added 1 hour ago
Hitch Professional
U-Haul
London, ON
…Inspection and Verification through our 1-2-3 Punch Certification Program at retail…
Added 1 hour ago
Wellness Worker
Tungasuvvingat Inuit
Ottawa, ON
Must have strong understanding of mental health conditions, substance use, and developmental challenges across diverse populations
Added 1 hour ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Sudbury, ON
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
KEY HOLDER
Boutique La Vie En Rose
Hamilton, ON
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
SEASONAL SALES ASSOCIATE
Boutique La Vie En Rose
Granby, QC
Innovation program to encourage idea sharing;
Added 1 hour ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Ottawa, ON
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
UO
Project Assistant
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital (BCCH)
- $4,719 to $4,960 CAD / month
- Part-time
CUPE 2950 Salaried - Administrative Support 3 (Gr6)
Added 1 hour ago
V
Health System Planning Consultant (London-Middlesex)
Vanier
London, ON
- Full-time
…motivated and detail-oriented Lead Agency Consultant to lead and support strategic planning and implementation for children’s mental health in London-Middlesex counties. This role is ideal…
Added 1 hour ago
FH
Nurse Practitioner –Maxxine Wright – Residency Opportunity
Fraser Health
New Westminster, BC
- Full-time
Be part of our clinical enhancement program with regular in-house skills development such as 12 lead ECG interpretation, Point of Care ultrasound (POCUS), suturing and x-ray interpretation…
Added 1 hour ago
FH
Physiotherapist, Home Health - Chilliwack
Fraser Health
Chilliwack, BC
- Full-time
…efficiency and/or effectiveness of client care and to the assigned…

PBS Systems

Support Analyst (Sales Module)

Calgary, AB, Canada

Competitive annual base salary ($48,000k/yr. - $59,000k/yr.) · Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to one week per month Sales Support Analyst - Tier 1
Reports To:	Team Lead, Sales Support

PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

PBS Systems is looking for a Support Analyst (Sales Module) to join our Client Services team. As a Support Analyst (Sales module) of our software, you will provide excellent support to our new and existing customers in the Sales module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least one week per month throughout the US and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to ongoing personal development and cross-training as recommended by your Team Lead
Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
Contribute to our Knowledge Base to support team processes, knowledge exchange and advance project outcomes

Qualifications:

High school diploma
Must have Valid Driver’s license
Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Previous customer service, helpdesk or dealership experience will be considered an asset
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Detail oriented
Effective time management and organization skills
Ability to work independently and within a team environment

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Provide technical support for the Sales module of dealership software through phone, email, and live chat channels. Assist customers with software installation, training, and documentation of interactions within the ticketing system.

Requirements

Requires a high school diploma, a valid driver's license, and proficiency in Microsoft Office products. Previous experience in customer service, helpdesk, or dealership operations is considered an asset.

Skills

Customer service
Helpdesk support
Software troubleshooting
Technical training
Communication
Active listening
Analytical abilities
Decision making
Time management
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing systems
Detail oriented

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Travel incentive bonuses
Performance incentives
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Sales Module
Dealership Management System
DMS
Software Support
Client Services
Ticketing System
KPI
Windows 10
Windows 11
Outlook
Excel
Word
Teams
Technical Training
Software Installation
Customer Experience
Process Improvement
Knowledge Base
Apogees
Release Notes
Dealership Operations
Inventory
Accounting
Professional Development

Report this job

Work requirements

Jobs in Canada