Jobs in Canada

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Added 13 mins ago
A
Advertising Sales Rep Analyst - Direct Partner Manager
Accenture
Mississauga, ON
- Full-time
…and executing personalized strategies that align with their business objectives, ensuring a strong start to the…
Added 13 mins ago
CRM & CDP Solution Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
…Customer Data Platform (CDP). We are looking for a Technical Business Analyst, CRM & CDP to play a key role in translating business needs into effective technology solutions and supporting…
Added 13 mins ago
Support Analyst (Sales Module)
PBS Systems
Calgary, AB
Must have Valid Driver’s license
Added 13 mins ago
Support Analyst (Sales Module)
PBS Systems
Calgary, AB
Must have Valid Driver’s license
Added 13 mins ago
T
Business Insights Analyst II - AI Accelerator
TD
Toronto, ON · Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 13 mins ago
T
Associate Investment Advisor
TD
Waterloo, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
M
Canadian Structured Finance – Legal Counsel, Senior Analyst – Toronto
Morningstar
Toronto, ON
- Full-time
…Structured Finance team in Toronto as Legal Counsel at the Senior Analyst level. The individual will work closely with analysts in the Canadian Structured Finance group on a wide variety of…
Added 13 mins ago
PC
Benefits Consultant
People Corporation
Calgary, AB · AB - PC Calgary
- Full-time
…sales results, finding, and qualifying leads, and bringing new business opportunities to close. The Benefits Consultant is primarily focused on Group…
Added 13 mins ago
PC
Benefits Consultant
People Corporation
Edmonton, AB · AB - Silverberg Edmonton
- Full-time
…sales results, finding, and qualifying leads, and bringing new business opportunities to close. The Benefits Consultant is primarily focused on Group…
Added 13 mins ago
SC
Programmer Analyst
Spicers Canada
Vaughan, ON
- Full-time
We are currently looking for a Programmer Analyst located in Vaughan, Ontario reporting to the National Manager, IT Business Process and Development.
Added 29 mins ago
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Senior Business Analyst, Commercial Risk Data
BMO
Toronto, ON · YNG
- Full-time
Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations…
Added 29 mins ago
I
Financial Analyst- Operations
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
Prepare standard station reports, identify key variances, and develop clear recommendations for Operations/Finance reviews, Business Reviews, and management meetings.
Added 29 mins ago
AC
Vice President of Marketing And Business Development
Agentis Capital
Vancouver, BC
- Full-time
Flexibility in how you work: join full-time, or on a fractional basis of approximately three days per week, with competitive compensation either way
Added 29 mins ago
NG
Tax Analyst - Business Incentive
NFI Group Inc.
Winnipeg, MB
- Full-time
POSITION SUMMARY: The Tax Analyst - Business Incentives will be the primary technical resource for company-wide business incentives. In addition, they will have various tax reporting…
Added 43 mins ago
Infrastructure & Cloud Analyst
Trans Mountain
Calgary, AB
Must have a valid Class 5 driver’s license
Added 43 mins ago
Credit Analyst - Director, Complex Credits Group - Toronto
Fitch Group
Toronto, ON
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your…
Added 43 mins ago
E
FP&A Analyst
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Financial Planning & Analysis (FP&A) Analyst reports to the Director of FP&A and works closely with the members of the finance team as well as functions across the organization.…
Added 43 mins ago
FP
QA Analyst
FINTECH PROFESSIONALS CORP
Toronto, ON
- $60 to $74 CAD / hour
- Full-time
Must Have Skills:
Added 44 mins ago
TC
Group Benefits Analyst
The Consulting House Inc.
Canada
- Full-time
Due to significant growth, they are looking for a Group Benefits Analyst to join their team, located at Yonge and Sheppard in Toronto. The role combines technical knowledge of group…
Added 44 mins ago
DI
Intermediate Systems Analyst
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Intermediate System Analyst to join our dynamic team and support one of our government clients.
Added 44 mins ago
EI
Sr. Technical Business Analyst / Lead SDET
ExaTech Inc
Vancouver, BC
- Contract
Experience in Technical Business Analysis, SDET / Test Automation Leadership, or Project Management.
Added 58 mins ago
Senior Business Analyst - Supply Chain
Canadian Blood Services
Saint John, NB · Brampton, ON · St. John's, NL · Dartmouth, NS · Edmonton, AB · Calgary, AB · Hamilton, ON · Vancouver, BC · Toronto, ON · Ottawa, ON · London, ON · Sudbury, ON · Ancaster, ON
Canadian Blood Services is looking for a regular full-time, Senior Business Analyst to join our dynamic Supply Chain division. The work of a Senior Business Analyst is integral to Canadian…
Added 58 mins ago
PG
Sr Manager, Treasury & Capital Markets
Peoples Group
Toronto, ON · Vancouver, BC
- Full-time
Evaluate the impact of changing economic conditions, market rates, and business strategies on the Bank's balance sheet.
Added 58 mins ago
AL
Analyst, Financial Reporting
Avenue Living
Calgary, AB
- Full-time
We are seeking an experienced Financial Reporting Analyst who will be responsible for preparing accurate and timely financial reports, ensuring compliance with accounting standards, and…

PBS Systems

Support Analyst (Sales Module)

Calgary, AB, Canada

Competitive annual base salary ($48,000k/yr. - $59,000k/yr.) · Full-time

Apply on jobs.dayforcehcm.com About employer

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Job details

Pay: Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to one week per month Sales Support Analyst - Tier 1
Reports To:	Team Lead, Sales Support

PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

PBS Systems is looking for a Support Analyst (Sales Module) to join our Client Services team. As a Support Analyst (Sales module) of our software, you will provide excellent support to our new and existing customers in the Sales module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least one week per month throughout the US and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to ongoing personal development and cross-training as recommended by your Team Lead
Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
Contribute to our Knowledge Base to support team processes, knowledge exchange and advance project outcomes

Qualifications:

High school diploma
Must have Valid Driver’s license
Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Previous customer service, helpdesk or dealership experience will be considered an asset
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Detail oriented
Effective time management and organization skills
Ability to work independently and within a team environment

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Provide technical support for the Sales module of dealership software through phone, email, and live chat channels. Assist customers with software installation, training, and documentation of interactions within the ticketing system.

Requirements

Requires a high school diploma, a valid driver's license, and proficiency in Microsoft Office products. Previous experience in customer service, helpdesk, or dealership operations is considered an asset.

Skills

Customer service
Helpdesk support
Software troubleshooting
Technical training
Communication
Active listening
Analytical abilities
Decision making
Time management
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing systems
Detail oriented

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Travel incentive bonuses
Performance incentives
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Sales Module
Dealership Management System
DMS
Software Support
Client Services
Ticketing System
KPI
Windows 10
Windows 11
Outlook
Excel
Word
Teams
Technical Training
Software Installation
Customer Experience
Process Improvement
Knowledge Base
Apogees
Release Notes
Dealership Operations
Inventory
Accounting
Professional Development

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Jobs in Canada