Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
Build and maintain detailed event plans, deadlines, checklists, budgets, and responsibilities across multiple concurrent events, tracking dependencies, following up with contributors, and…
Added 1 min ago
VP
Client Service Manager - US Business Immigration
Vialto Partners
Toronto, ON
- Full-time
Professional skills and responsibilities for this role include, but are not limited to:
Added 1 min ago
CF
Personal Trainer
Crunch Fitness Canada
Woodbridge, ON
- $18 to $20 CAD / hour
- Full-time
Added 1 min ago
CF
Personal Trainer
Crunch Fitness Canada
Oakville, ON
- $25 to $40 CAD / hour
- Full-time
Added 1 min ago
CF
Member Services Rep
Crunch Fitness Canada
Winnipeg, MB
- $17.95 CAD / hour
- Part-time
CPR/AED certification required (can be obtained within 30 days of hire)
Added 1 min ago
CF
Personal Trainer
Crunch Fitness Canada
Brampton, ON
- $25 to $40 CAD / hour
- Full-time
Added 1 min ago
CF
Member Services Rep
Crunch Fitness Canada
Hamilton, ON
- $17.95 CAD / hour
- Part-time
CPR/AED certification required (can be obtained within 30 days of hire)
Added 1 min ago
CF
Member Services Rep
Crunch Fitness Canada
Whitby, ON
- $17.95 CAD / hour
- Part-time
CPR/AED certification required (can be obtained within 30 days of hire)
Added 1 min ago
CF
Member Services Rep
Crunch Fitness Canada
Cambridge, ON
- $17.95 CAD / hour
- Part-time
CPR/AED certification required (can be obtained within 30 days of hire)
Added 1 min ago
CF
Personal Trainer
Crunch Fitness Canada
Winnipeg, MB
- $25 to $40 CAD / hour
- Full-time
Added 1 min ago
CF
Member Services Rep
Crunch Fitness Canada
Brampton, ON
- $17.95 CAD / hour
- Part-time
CPR/AED certification required (can be obtained within 30 days of hire)
Added 1 min ago
CF
Personal Trainer
Crunch Fitness Canada
Calgary, AB
- $18 to $20 CAD / hour
- Full-time
Added 1 min ago
FT
Human Resources Business Partner
Fountain Tire
Edmonton, AB
- Other
Must possess or be eligible to obtain a CPHR designation
Added 1 min ago
TH
Merchandising Execution Project Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Added 1 min ago
DC
Senior Project Manager – Transportation/Traffic Engineering & Roadway Safety
Dillon Consulting Limited
Fredericton, NB · Saint John, NB · Moncton, NB · Halifax, NS
- Full-time
Added 1 min ago
VC
Clinical Educator (RN) - Nursing - Critical Care
Vancouver Coastal Health
Sechelt, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Valid BC Driver's License required
Added 1 min ago
AC
Accounts Payable Clerk
Aston Carter
Richmond, BC
- $50,000 to $60,000 CAD / year
- Full-time
Added 1 min ago
AC
Chef De Projet/Project Manager
Aston Carter
Saint-Eustache, QC
- $48 to $53 CAD / hour
- Contract
Horaires de travail: Lundi au vendredi, 40 heures par semaine, 5 jours par semaine sur site, avec une flexibilité axée sur les résultats
Added 1 min ago
Corporate Traveller - Training Specialist - Toronto, Vancouver, Montreal
Flight Centre
Quebec, QC
Added 1 min ago
SH
Clinical Nurse Consultant - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Must possess own vehicle, a current Ontario Driver’s License and a clean driving record
Added 1 min ago
WC
DZ Waste Truck Driver
Waste Connections of Canada
Kingston, ON
- Full-time
Our priority is to make sure we hire safe drivers that care about the service provided to the community. As a driver with us the minimum responsibilities are:
Added 1 min ago
MR
Part-Time Sales Associate
Match Retail
AB · Calgary, AB
- $22 CAD / hour
- Part-time
Added 1 min ago
YO
Child Minding Instructor Salaried
YMCA of Northern Alberta
Edmonton, AB
- Full-time
Added 1 min ago
MC
Registered Practical Nurse - Temporary full time days (until August 2027)
Mill Creek Care Centre
Barrie, ON
- Full-time
Added 1 min ago
GD
Engineer III
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time

PBS Systems

Support Analyst (Sales Module)

Calgary, AB, Canada

Competitive annual base salary ($48,000k/yr. - $59,000k/yr.) · Full-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Travel across Canada and USA up to one week per month Sales Support Analyst - Tier 1
Reports To:	Team Lead, Sales Support

PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”

The Opportunity:

At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:

PBS Systems is looking for a Support Analyst (Sales Module) to join our Client Services team. As a Support Analyst (Sales module) of our software, you will provide excellent support to our new and existing customers in the Sales module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.

Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
Achieving and exceeding KPI targets and other metrics defined by the department
Available to travel at least one week per month throughout the US and Canada
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Commit to ongoing personal development and cross-training as recommended by your Team Lead
Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
Contribute to our Knowledge Base to support team processes, knowledge exchange and advance project outcomes

Qualifications:

High school diploma
Must have Valid Driver’s license
Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Previous customer service, helpdesk or dealership experience will be considered an asset
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Detail oriented
Effective time management and organization skills
Ability to work independently and within a team environment

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary ($48,000k/yr. - $59,000k/yr.)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Provide technical support for the Sales module of dealership software through phone, email, and live chat channels. Assist customers with software installation, training, and documentation of interactions within the ticketing system.

Requirements

Requires a high school diploma, a valid driver's license, and proficiency in Microsoft Office products. Previous experience in customer service, helpdesk, or dealership operations is considered an asset.

Skills

Customer service
Helpdesk support
Software troubleshooting
Technical training
Communication
Active listening
Analytical abilities
Decision making
Time management
Microsoft Windows
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Teams
Ticketing systems
Detail oriented

Benefits

Professional development
Health benefits
Dental coverage
Paid time off
Travel incentive bonuses
Performance incentives
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Sales Module
Dealership Management System
DMS
Software Support
Client Services
Ticketing System
KPI
Windows 10
Windows 11
Outlook
Excel
Word
Teams
Technical Training
Software Installation
Customer Experience
Process Improvement
Knowledge Base
Apogees
Release Notes
Dealership Operations
Inventory
Accounting
Professional Development

Report this job

Work requirements

Jobs in Canada