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Added 12 mins ago
Conference Services Manager
Coast Hotels
Canmore, AB
…restaurant, Table Food + Drink. We are seeking a Conference Services…
Added 41 mins ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…value delivery across core Salesforce environments (such as Sales Cloud, Service Cloud, or Experience…
Added 1 hour ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
…lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life…
Added 1 hour ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
…will collaborate with the National Key Account Managers, our sales operations and marketing functions to realize sales goals. Travel is required throughout Western Canada and to head…
Added 1 hour ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Maintain close day-to-day collaboration with the Regional Manager of Redux Services, Beyond Oil Sales Representatives and WCRL operations teams
Added 1 hour ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Overnight Shift Manager
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 2 hours ago
FOH Management - Assistant Manager
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Sherwood Park, AB
…lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life…
Added 2 hours ago
DoubleTree By Hilton West Kelowna - Food & Beverage Manager
Days Hospitality Limited Careers
West Kelowna, BC
The Food & Beverage Manager professionally represents the establishment through the creation of a value based workplace environment where team mates and guests are treated in a fair,…
Added 2 hours ago
NF
Apparel Department Manager Part Time Day
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Warman, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 2 hours ago
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Planner, Strategic Sales Merchandise Planning
lululemon
Vancouver, BC
- Full-time
Reporting directly to the Planning Manager, this position is responsible for category sales targets, gross margin, planned purchases, turn and open to buy management
Added 2 hours ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
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Added 3 hours ago
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Added 3 hours ago
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Career growth opportunities into Account Executive, Sales Lead, or Business Development Manager.
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Hardware Department Supervisor Full Time - 7175 Grande Prairie
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Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 5 hours ago
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SUPERVISEUR 25
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Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
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We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.

PBS Systems

Team Lead, Dealer Engagement

Calgary, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Oct 20, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	Occasional travel through Canada and USA Team Lead, Dealer Engagement
Reports To:	Director, Product Marketing

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Dealer Engagement, Team Lead provides support to the Manager of Product marketing by helping to direct the team in current priorities and help push goals. The Dealer Engagement Team Lead acts as a liaison between the team and the overall manager by helping with overall people management and project coordination.

Responsibilities:

Foster a collaborative and supportive team environment
Develop project guidelines and development plans
Liaise with other PBS departments to communicate project goals and timelines
Provide leadership to team by coordinating the synergy between development, marketing and sales, implementation plans and deployments
Proactively host customer engagement sessions
Create conference/workshop content and presentations
Strive to share the PBS products, and their capabilities, with our customers to help increase adoption and enhance customer experience
Orchestrate a sense of community amongst our customers
Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate. New hires will be offered onsite time to gain a better understanding of the dealership)
Confidently convey the PBS culture through professional appearance, charismatic presentations, creating and maintaining genuine business relationships and the ability to perform under pressure
Quickly learn our products through an incentive-based training process that will help you understand our software and how it applies in a dealership setting, helping you to become an expert in both
Work with the team to clarify daily work assignments and support long term team goals
Manage attendance and balance staffing ratios
Support new hires with training

Qualifications:

High school diploma or equivalency required
Excellent customer service skills required
Previous management experience preferred
Project Management experience is an asset
Good verbal and written communication skills
Dealership experience is an asset
Ability to provide and receive constructive feedback
Ability to mentor others

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The Team Lead will direct the Dealer Engagement team by coordinating projects, managing staff, and fostering a collaborative environment. They will also act as a product expert to increase customer adoption and enhance the overall customer experience.

Requirements

Candidates must have a high school diploma and excellent customer service skills. Previous management experience is preferred, and dealership experience is considered an asset.

Skills

Team leadership
Project management
Customer engagement
Product marketing
Relationship management
Communication
Mentoring
Staff management
Presentation skills
Customer service
Strategic planning
Collaboration
Problem solving
Training
Performance management

Benefits

Professional development
Industry certifications
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Travel incentive bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Dealer engagement
Product marketing
Dealership management system
DMS
Project coordination
Customer experience
Team leadership
Staff management
Performance incentives
Certification
Business relationships
Software adoption
Workshop content
Mentoring
Professional development
Travel
Inventory management
Accounting
Sales
Service

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