Jobs in Canada

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Added 2 months ago
UI
Internal Auditor
UAP Inc.
Montreal, QC
- Full-time
Added 2 months ago
SI
Assistant Kitchen Manager
Service Inspired Restaurants
Guelph, ON
- Other
Added 2 months ago
CH
Direct Support Specialist - Fredericton (Talent Network)
CBI Home Health
Fredericton, NB
- $24 CAD / hour
- Part-time
You MUST have a Certificate or Diploma in one or more of the following: · MUST have valid Class 5 Drivers License (required)
Added 2 months ago
CH
Direct Support Specialist - Saint John, NB (Talent Network)
CBI Home Health
Saint John, NB
- $24 CAD / hour
- Part-time
You MUST have a Certificate or Diploma in one or more of the following: · MUST have valid Class 5 Drivers License (required)
Added 2 months ago
CH
Direct Support Specialist - Moncton (Talent Network)
CBI Home Health
Moncton, NB
- $24 CAD / hour
- Part-time
You MUST have a Certificate or Diploma in one or more of the following: · MUST have valid Class 5 Drivers License (required)
Added 2 months ago
S
Senior Software Engineer, Security
Super.com
Remote, Canada
- $133,000 to $173,000 CAD / year
- Full-time
- Remote
Added 2 months ago
E
Sample Reception Supervisor - Eurofins Environment Testing Canada, Inc.
Eurofins
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 2 months ago
Hematologist/Oncologist - San Bernardino County
Southern California Permanente Medical Group
ON
Added 2 months ago
Software Engineer - Platform, Mission Systems
Planet
Canada
If located near an office, you are expected to work from that office 3 days per week
Added 2 months ago
Relief Pharmacy Assistant II - Northern Nova Scotia
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
Added 2 months ago
IT Infrastructure Project Manager
Price Industries Limited
Winnipeg, MB
Added 2 months ago
Table Worker-Handbags
Roots
Toronto, ON
Added 2 months ago
Banquets - Events Manager **Relocation Required – St. John's, NL**
Northland Properties
St. John's, NL · Dartmouth, NS · Halifax, NS
Added 2 months ago
Technical Support Analyst - Intern
PBS Systems
Calgary, AB
Added 2 months ago
IC
Metal Roofer
Industra Construction Corp
BC
- Full-time
Added 2 months ago
IC
Siding Installer
Industra Construction Corp
BC
- Full-time
Added 2 months ago
NB
Executive Assistant
North Bay Indigenous Hub
North Bay, ON
- $51,568 to $55,533.1 CAD / year
- Contract
Added 2 months ago
AF
Editorial Content Lead/Writer
Azrieli Foundation
Toronto, ON
- Full-time
Added 2 months ago
W
Measurement While Drilling Specialist / Drilling Services
Weatherford
Nisku, AB
- Full-time
Added 2 months ago
OA
Delivery Specialist- The BMW Store
OpenRoad Auto Group
Vancouver, BC
- Full-time
Added 2 months ago
CG
Talent Acquisition Specialist
CLV Group
Ottawa, ON
- Full-time
Added 2 months ago
RG
Fiber Splicer / Network Maintenance Technician
ROHL Global Networks Inc
Acheson, AB
- $30 to $40 CAD / hour
Added 2 months ago
RG
Project Manager
ROHL Global Networks Inc
Acheson, AB
- $105,000 to $130,000 CAD / year
Added 2 months ago
OM
Senior Lead, Sections (contract to August 2027)
Ontario Medical Association
Toronto, ON
- Contract
Added 2 months ago
PD
Automotive Sales Consultant
PAG Direct
Toronto, ON
- Full-time

PBS Systems

Technical Support Analyst - Intern

Calgary, AB, Canada

Competitive base salary ($20 - $25/hr.)

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary ($20 - $25/hr.)
Education: High school diploma
Posting language: English
Posted: Aug 26, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Contract (3-month)
No. of Openings:	01
Job Requirement(s): Internal Job Title:	None Technical Support Analyst - Intern
Reports To:	Team Lead, Technical Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team for a Technical Support Analyst - Intern (3-month contract). This role will support the PBS Install Services Team. As a Technical Support Analyst - Intern you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Support Analyst - Intern is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.

Responsibilities:

Managing incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieve relevant certification in line with department needs and requirements
Achieving and exceeding KPI targets and other Metrics defined by the department
Keeping abreast of Software enhancements and new releases, by reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead

Qualifications:

High School Diploma required
Relevant certification or post-secondary diploma in progress
Previous customer service or dealership experience is an asset
Strong understanding of Windows 7/8/10 Operating Systems and Windows 2008/2012 Servers
Thorough understanding of PC hardware and software as well as Microsoft Products
Previous experience working with Networks (TCP/IP)
Basic LAN/WAN knowledge
CompTIA A+ and Network +
Excellent customer service skills
Problem solving and trouble shooting skills
Strong documentation abilities
Effective time management and organization
Strong multi-tasking and prioritization
Excellent verbal and written communication skills
Ability to work within and meet set deadlines

What we offer:

Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
The opportunity to travel
Free parking
Staff events
Competitive base salary ($20 - $25/hr.)
Great referral bonus
Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Support Analyst Intern will manage incoming client issues through various support channels and document interactions within the ticketing system. They are also responsible for troubleshooting software issues, training customers, and performing system implementations.

Requirements

Candidates must have a high school diploma and be currently pursuing a relevant post-secondary diploma or certification. Strong technical knowledge of Windows operating systems, PC hardware, and networking fundamentals is required.

Skills

Technical support
Troubleshooting
Customer service
Windows 7/8/10
Windows Server 2008/2012
PC hardware
Microsoft products
Networking
TCP/IP
LAN/WAN
CompTIA A+
Network+
Documentation
Time management
Multi-tasking
Communication

Benefits

Internal promotion and growth opportunities
Professional and personal development
Travel opportunities
Free parking
Staff events
Referral bonus
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Internship
Dealership Management System
DMS
Windows 7
Windows 8
Windows 10
Windows Server 2008
Windows Server 2012
PC Hardware
Microsoft Products
TCP/IP
LAN
WAN
CompTIA A+
Network+
Ticketing System
Client Services
Software Implementation
KPI
Troubleshooting
Documentation
Customer Support
Install Services

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Jobs in Canada

Internal Auditor

Assistant Kitchen Manager

Direct Support Specialist - Fredericton (Talent Network)

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Talent Acquisition Specialist

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Project Manager

Senior Lead, Sections (contract to August 2027)

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Jobs in Canada