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Added 2 months ago
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Consumer Growth Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
Now we're building what comes next: Snaplii A2M (Agent-to-Merchant) - payment infrastructure for the age of AI agents. AI generates demand. Snaplii executes the payment. Growth here sits at…
Added 2 months ago
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Sales Operations & Executive Coordinator
Quectel
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Coordinator, Sales Enablement Specialist, Sales Operations Analyst, Executive Business Partner, or Sales Operations and Enablement Manager. Over time, the role may assume greater ownership…
Added 2 months ago
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Strategy Senior Analyst, Catalyst Team
Equinix
Toronto, ON
- Full-time
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Added 2 months ago
EV
Analyst, Telemetry Systems
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
Reporting to the Supervisor, Telemetry Systems, the Analyst is responsible for assisting a high performing team to deliver and maintain leading edge digital mining technology. These…
Added 2 months ago
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Senior Network Analyst
Ledcor
Vancouver, BC
- Full-time
As a Senior Network Analyst, you will be responsible for providing specific technical knowledge to maintain and support the overall network operations and participate in developing a…
Added 2 months ago
Finance and Equity Analyst - Rotational Program
Carta
Toronto, ON
…record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use…
Added 2 months ago
EV
Lab Analyst, Sampler
Elk Valley Resources
Sparwood, BC
- $64,000 to $80,000 CAD / year
Reporting to the Lead, Central Lab, the Lab Sample Analyst is responsible for providing accurate coal preparation and assay testing to ensure customer satisfaction and mining performance…
Added 2 months ago
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Collaborate with cross-functional teams including SOC, threat hunters, infrastructure, and cloud teams to support delivery and ensure quality standards.
Added 2 months ago
Sr Project Reporting Analyst, Global Finance
Hatch
Mississauga, ON
In addition to the Project Reporting role, the Senior Analyst will potentially lead the joint venture accounting newly awarded major infrastructure project.
Added 2 months ago
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Guidewire Developer Analyst, K6 Performance Testing
Maarut
Quebec, QC
- Contract
Guidewire Developer Analyst, Cloud Feature Adoption
Added 2 months ago
Technical Support Analyst - Intern
PBS Systems
Calgary, AB
…individual to join our Client Services team for a Technical Support Analyst - Intern (3-month contract). This role will support the PBS Install Services Team. As a Technical Support Analyst…
Added 2 months ago
Technical Support Analyst - Intern
PBS Systems
Calgary, AB
…individual to join our Client Services team for a Technical Support Analyst - Intern (3-month contract). This role will support the PBS Install Services Team. As a Technical Support Analyst…
Added 2 months ago
US Corporates - Senior Director, Industrials & Transportation - Toronto
Fitch Group
Toronto, ON
Fitch Ratings is seeking a senior credit analyst with 10+ years of solid corporate credit rating experience in the industrials and transportation sectors. The primary responsibilities of…
Added 2 months ago
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Workday Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Workday Manager, the Workday Analyst plays a key role in supporting, maintaining, and enhancing Workday HCM, Absence, Benefits, Security, Recruiting, Talent, and HiredScore.
Added 2 months ago
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KDB+/q Engineer - Time Series Data
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 2 months ago
R
Junior IT Workplace & Infrastructure Analyst
REXEL
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
As the Junior IT Workplace & Infrastructure Analyst in Mississauga, ON your responsibilities include the following:
Added 3 months ago
SI
Gestionnaire Principal - Cybersécurité & Gouvernance
Solotech Inc.
Montreal, QC
- Full-time
Added 2 months ago
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Network Analyst-6 month contract
Central 1
Vancouver, BC
- $65 to $80 CAD / hour
- Full-time
The network analyst will be responsible for analyzing and monitoring network activity, identifying network issues, and implementing solutions to ensure the stability and performance of our…
Added 2 months ago
Project Manager I
City of Vancouver
Vancouver, BC
…sponsors, the engineering leadership team, the department financial analyst and other City Departments (Risk Management, Supply Chain Management, Corporate Communications, Planning,…
Added 2 months ago
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CCaaS Tech Consultant - Amazon Connect
Accenture
Ottawa, ON
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
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CCaaS Tech Consultant - Amazon Connect
Accenture
Vancouver, BC
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
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CCaaS Tech Consultant - Amazon Connect
Accenture
Calgary, AB
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
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CCaaS Tech Consultant - Amazon Connect
Accenture
Montreal, QC
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
A
CCaaS Tech Consultant - Amazon Connect
Accenture
Toronto, ON
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
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Credit Analyst, Director - Global Infrastructure Complex Credit Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Job Title: Director, Global Infrastructure Complex Credit Group - Toronto

PBS Systems

Technical Support Analyst - Intern

Calgary, AB, Canada

Competitive base salary ($20 - $25/hr.)

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Job details

Pay: Competitive base salary ($20 - $25/hr.)
Education: High school diploma
Posting language: English
Posted: Aug 26, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (Tech Center)
Job Type:	Full-time, Contract (3-month)
No. of Openings:	01
Job Requirement(s): Internal Job Title:	None Technical Support Analyst - Intern
Reports To:	Team Lead, Technical Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team for a Technical Support Analyst - Intern (3-month contract). This role will support the PBS Install Services Team. As a Technical Support Analyst - Intern you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Support Analyst - Intern is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.

Responsibilities:

Managing incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieve relevant certification in line with department needs and requirements
Achieving and exceeding KPI targets and other Metrics defined by the department
Keeping abreast of Software enhancements and new releases, by reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead

Qualifications:

High School Diploma required
Relevant certification or post-secondary diploma in progress
Previous customer service or dealership experience is an asset
Strong understanding of Windows 7/8/10 Operating Systems and Windows 2008/2012 Servers
Thorough understanding of PC hardware and software as well as Microsoft Products
Previous experience working with Networks (TCP/IP)
Basic LAN/WAN knowledge
CompTIA A+ and Network +
Excellent customer service skills
Problem solving and trouble shooting skills
Strong documentation abilities
Effective time management and organization
Strong multi-tasking and prioritization
Excellent verbal and written communication skills
Ability to work within and meet set deadlines

What we offer:

Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
The opportunity to travel
Free parking
Staff events
Competitive base salary ($20 - $25/hr.)
Great referral bonus
Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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More about this job

Responsibilities

The intern will provide technical support to clients by troubleshooting issues, documenting interactions, and performing software implementations. They will also collaborate with other departments to streamline service delivery and identify process improvements.

Requirements

Candidates must have a high school diploma and be currently pursuing a relevant post-secondary diploma or certification. Strong knowledge of Windows operating systems, server environments, and networking fundamentals is required.

Skills

Technical support
Troubleshooting
Customer service
Windows 7/8/10
Windows 2008/2012 Servers
PC hardware
Microsoft products
Networks
TCP/IP
LAN/WAN
Documentation
Time management
Multi-tasking
Verbal communication
Written communication
Problem solving

Benefits

Internal promotion and growth opportunities
Professional and personal development
Travel opportunities
Free parking
Staff events
Referral bonus
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
DMS
Dealership Management System
Windows 7
Windows 8
Windows 10
Windows 2008 Server
Windows 2012 Server
PC Hardware
Microsoft Products
TCP/IP
LAN
WAN
CompTIA A+
Network+
Ticketing System
Client Services
Install Services
KPI
Software Implementation

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