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Added 14 mins ago
GT
QC Inspector
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking a QC Inspector to join our team!
Added 14 mins ago
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Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.
Added 14 mins ago
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Recreation Facility Clerk Supervisor
City of New Westminster
New Westminster, BC · Century House, British Columbia
- Full-time
- Temporary
…experienced Recreation Facility Clerk Supervisor to join the team at Century House. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in…
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Don’t See the Right Role? Join Our Talent Community!
StockX
Mississauga, ON
Team Member Spotlights – Get to know the people behind our success through Team Member stories and career journeys.
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Night Dispatcher (4 ON-4 OFF) - Hybrid Work from Office/Home
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- Full-time
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Operations Coordinator
Intelcom
Val-d'Or, QC
- Part-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
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Lead Hand
Intelcom
AB · Edmonton
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The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
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Pharmacy Assistant - 13th Ave Pharmacy
Co-op
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- Full-time
Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
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Liquor Clerk-Strachan Liquor
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- Part-time
Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
Added 14 mins ago
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Gas Bar Supervisor - Brooks Gas Bar
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Brooks, AB
- Part-time
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Added 29 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
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At UFA, we are more than an agricultural cooperative. We are a team of passionate people who work together to support rural communities, Canadian producers, and each other every day.
Added 29 mins ago
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Dietary Supervisor- Part time -Harold and Grace Baker Centre
Extendicare
Toronto, ON · Harold & Grace Baker Centre (Long Term Care)
- Part-time
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our culinary team you will…
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Cook - Part Time (PT) - Harold and Grace Baker Centre
Extendicare
Toronto, ON · Harold & Grace Baker Centre (Long Term Care)
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 29 mins ago
Senior Customer Experience Associate - March Road, Kanata, ON - 18.75 hours/week
Scotiabank
Ottawa, ON · Kanata, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
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Associate Data Scientist
AlgaeCal
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
So, do you have what it takes to become the next member of team AlgaeCal?
Added 29 mins ago
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Associate Data Scientist
AlgaeCal
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
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So, do you have what it takes to become the next member of team AlgaeCal?
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Associate Data Scientist
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Remote, Canada
- $60,000 to $70,000 CAD / year
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Added 29 mins ago
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Associate Data Scientist
AlgaeCal
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
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So, do you have what it takes to become the next member of team AlgaeCal?
Added 29 mins ago
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Associate Data Scientist
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Remote, Canada
- $60,000 to $70,000 CAD / year
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Added 29 mins ago
Provincia GSAR Lead (Program Admin Officer 4)
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…maintains critical communications infrastructure and supports operations of our regional emergency management centres. The Department also works to ensure critical government services…
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Reporting to the Sun Life Centre for Healthy Communities (CHC) Manager, the Research & Program Operations Coordinator supports the coordination, analysis, evaluation, and dissemination of…
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Division Chief - Investigations, Quality Assurance/Legal, and Engineering
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…including the effective deployment of staff and resources. As a member of Toronto Fire Services' Senior Management Team, the Division Chief provides strategic direction, operational…
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DevSecOps Specialist
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Added 29 mins ago
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Sales Support Specialist I
Robertson & Company Ltd.
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- Contract
Each team member typically fields 8-10 calls and 40 emails per day
Added 29 mins ago
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- Full-time
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.

PCCA

Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacies through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account management
Sales
Relationship building
Consultative sales
Customer retention
Business development
Communication
Listening
CRM software
Microsoft Office
Virtual meeting tools
Strategic planning
Negotiation
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Relationship Management
Healthcare
Consultative Sales
SPIN Selling
Sandler Training
Account Planning
Pharmaceuticals
Medical Devices
Field Sales
Lead Generation
Strategic Account Management
Market Analysis
Client Engagement

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