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Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB
- Part-time
Integrated Home Care uses a strengths–based Client Centered Case Management practice framework. Using a person-centered approach you will develop a care plan supporting the client/family to…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Part-time
…will be paid $40.76 to $55.79 per hour. Upon obtaining a full practice permit, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA Article…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
…will be paid $40.76 to $55.79 per hour. Upon obtaining a full practice permit, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA Article…
Added 43 mins ago
AH
Recreation Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
…Early Supported Discharge Team Lead, the Allied Health Area Manager and Recreational Therapy Professional Practice Lead, with opportunities to connect with professional in surrounding…
Added 43 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Sylvan Lake, AB
- Part-time
As a Licensed Practical Nurse, you will report to the Home Care Manager and will be responsible to assess, plan, monitor and evaluate clients in consultation with the Registered Nurse Case…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…adult patient population. This position reports to the Unit Manager of Ambulatory Clinics. The successful applicant will demonstrate excellent interpersonal skills, with a history of…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
…will be paid $40.76 to $55.79 per hour. Upon obtaining a full practice permit, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA Article…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
…will be paid $40.76 to $55.79 per hour. Upon obtaining a full practice permit, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA Article…
Added 43 mins ago
AH
Respiratory Therapist II - Rural / Community
Alberta Health Services
Cardston, AB
- Temporary
…support of an experienced community therapy team, a professional practice lead, and a committed manager. This is an excellent opportunity for a respiratory therapist who values autonomy,…
Added 43 mins ago
AH
Undergraduate Nurse - Emergency
Alberta Health Services
AB · Edmonton, AB
- Part-time
…work in all areas of Emergency at the discretion of the Unit Manager/Charge Nurse. Working with us is about making a difference. You’ll feel good knowing that you have helped us achieve our…
Added 43 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Staffing Service Centre Relief Team Program Manager, the Registered Nurse (RN) provides comprehensive patient- and family-centred care on acute surgical units at the Royal…
Added 43 mins ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Manager, Nutrition Services has a key leadership role in the Department of Nutrition, Food, Linen and Environmental Services (NFLES) and reports directly to the Director, Nutrition…
Added 43 mins ago
AH
Assistant Manager
Alberta Health Services
AB · Edmonton, AB
- Temporary
…and professional healthcare leader for the role of Assistant Manager, Respiratory Therapy within the University of Alberta Hospital (UAH) and the Mazankowski Alberta Heart Institute. As the…
Added 43 mins ago
R
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
- Full-time
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management
Added 1 hour ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This Family Practice is a group of family physicians and nurses providing full service primary medical care for all ages in beautiful Fort Langley. We work together as a cohesive healthcare…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This Family Practice is a group of family physicians and nurses providing full service primary medical care for all ages in beautiful Fort Langley. We work together as a cohesive healthcare…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
We have 8 physicians, RN, LPN, clinic manager, and full MOA support. No sub-specialty is required. Hospital privileges are not necessary. Long Term Care is not required.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Full-time
Current Team: 1 Family Physician + 1.5 MOAs + Office Manager
Added 2 hours ago
WR
Anesthesia Assistant (Training Opportunity) - Temporary Full Time - MET
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Program Manager and/or designate, the Anesthesia Assistant is responsible and accountable for the provision of safe, effective, patient-focused care to patients.…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
New Westminster, BC
- Full-time
Are you a physician or nurse practitioner seeking a balanced, supportive, and modern work environment? We invite you to be part of our growing practice at our New Westminster location!
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…

PCCA

Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacies through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account management
Sales
Relationship building
Consultative sales
Customer retention
Business development
Communication
Listening
CRM software
Microsoft Office
Virtual meeting tools
Strategic planning
Negotiation
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Relationship Management
Healthcare
Consultative Sales
SPIN Selling
Sandler Training
Account Planning
Pharmaceuticals
Medical Devices
Field Sales
Lead Generation
Strategic Account Management
Market Analysis
Client Engagement

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