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Added 9 mins ago
CT
Sales Executive
Copperstone Technologies Ltd.
Canada
- Full-time
CRM Management: Maintain accurate records of prospecting activities, customer interactions, opportunities, and sales forecasts.
Added 9 mins ago
CR
Senior Partnership Strategy and Activations Officer
Canadian Red Cross
Canada
- Full-time
Title: Senior Partnership Strategy and Activations Officer
Added 1 hour ago
J
Sr. CRM Account Executive
Jobgether
Canada
- $197,300 to $265,300 CAD / year
- Full-time
In this senior enterprise sales role, you will drive the growth and market adoption of next-generation CRM and AI solutions across Eastern Canada. You will help large organizations…
Added 4 hours ago
HI
Product Owner ( Spanish Speaker )
HRbrain Inc.
Toronto, ON
- Full-time
As Senior Manager, Business Digital Enablement CRM Solutions, you will contribute to the oversight and strategic design of CRM primary product capabilities in IB Retail & Digital Banking,…
Added 4 hours ago
HI
Senior Salesforce Developer
HRbrain Inc.
Toronto, ON
- Full-time
Of course, the journey would not be possible without world class talent. We’re in search for Salesforce Developer to help us break new technology ground. You’ll be joining a diverse and…
Added 4 hours ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
The ideal candidate is a proven business developer with an established network in British Columbia’s commercial real estate, development, property management, and construction industries.…
Added 5 hours ago
BC
Senior Investigator
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
Reporting to the Director, Intake and Investigations (I&I), the Senior Investigator (SI) provides formal day-to-day people management and operational oversight for an assigned investigation…
Added 6 hours ago
Sales Representative - Industrial Coatings - Greater Vancouver Area
AkzoNobel
Burnaby, BC
Added 6 hours ago
NF
Executive Assistant
Northbridge Financial
Vancouver, BC
- Full-time
- Other
Our Executive Assistants work hard to ensure that administrative assistance and secretarial support is provided to our Senior executives. They organize daily calendars, schedule meetings…
Added 6 hours ago
M
Account Executive, Data Collection and Traffic Studies
Miovision
Remote, Canada
- Full-time
- Remote
Executive Communication and Negotiation: Exceptional presentation and persuasion skills, with the ability to influence mid-to-senior level public and private sector stakeholders.
Added 6 hours ago
Y
Sales Development Representative (SDR) - SaaS Outbound Outreach
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Use Salesforce CRM to maintain accurate account details and contact information
Added 7 hours ago
P
Account Representative (Ontario)
PCCA
London, ON
- Full-time
Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions
Added 7 hours ago
P
Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions
Added 7 hours ago
AI Practise Lead (CCaaS)
Bell
Mississauga, ON
…between shaping our internal AI delivery practice, acting as a senior technical advisor for enterprise clients, and serving as the primary technical voice during complex project…
Added 7 hours ago
I
Senior Account Manager
Innovex
Calgary, AB
- Full-time
Innovex Canada is seeking a commercially driven Senior Account Manager to grow revenue, expand market share, and strengthen customer relationships across the well construction and…
Added 7 hours ago
M
Director of Sales, Canada/ Directeur des ventes, Canada
Marconi
Montreal, QC
- Full-time
Build and maintain a qualified sales pipeline while ensuring accurate forecasting and CRM management.
Added 7 hours ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…generation, and job starts. The BDR is expected to maintain accurate CRM records, actively contribute to campaign optimization, and provide market feedback that informs sector…
Added 7 hours ago
U
Founding GTM Lead
Ultrassure
Toronto, ON
- Full-time
Our sales cycles are typically two to three months. You will work with experienced insurance professionals and senior decision-makers who expect thoughtful questions, a strong understanding…
Added 7 hours ago
TH
Marketing Communications Specialist, Tim Hortons, Canada
Tim Hortons
Toronto, ON
- Full-time
…development and delivery with Media, Digital, In-Restaurant POP, CRM, Social and PR. The ideal candidate combines strong project management and marketing fundamentals with excellent…
Added 7 hours ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…
Added 8 hours ago
SAP SD Consultant Sr.
Syntax
Thornhill, ON
Syntax is seeking a highly experienced SAP SD Consultant – Senior to lead the design, implementation, optimization, and support of SAP Sales and Distribution solutions. In this role, you…
Added 8 hours ago
PP
Business Development Coordinator
Peakhill Project Advisory
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $65,000 CAD / year
- Full-time
…align with PPA’s services, maintain accurate and up-to-date CRM records, and coordinate proposal preparation to ensure that all submissions are complete, compliant and delivered on…
Added 9 hours ago
P
Account Executive
Pricepoint
Montreal, QC
- Full-time
Strong CRM discipline and a data-driven approach to sales.
Added 9 hours ago
Bilingual Senior Specialist, Software Engineering (CI/CD & Automation Engineering)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Bilingual Senior Specialist, Software Engineering (CI/CD & Automation Engineering) position, where you’ll work closely with the Platform…
Added 9 hours ago
PC
Business Development Executive
Peninsula Canada
Toronto, ON
- Full-time
Conduct professional video-based sales meetings with business owners and senior decision-makers.

PCCA

Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacies through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account management
Sales
Relationship building
Consultative sales
Customer retention
Business development
Communication
Listening
CRM software
Microsoft Office
Virtual meeting tools
Strategic planning
Negotiation
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Relationship Management
Healthcare
Consultative Sales
SPIN Selling
Sandler Training
Account Planning
Pharmaceuticals
Medical Devices
Field Sales
Lead Generation
Strategic Account Management
Market Analysis
Client Engagement

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