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Added 6 mins ago
D
Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
The Senior Manager, Vendor Operations is a senior leadership role responsible for overseeing the execution and continuous improvement of end-to-end dubbing vendor operations.
Added 51 mins ago
IP
Senior Engineer, Rotating Equipment, Heartland Petrochemical Complex
Inter Pipeline
AB · Strathcona County, AB
- Full-time
Based at the Heartland Petrochemical Complex (HPC) near Fort Saskatchewan, AB, the Senior Rotating Equipment Engineer will report to the Manager, Reliability & Discipline Engineering. The…
Added 51 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…engineering, machining logic, and real-world buildability to support our shop, production efficiency, and overall project…
Added 1 hour ago
SH
Cook III- SL Van Oct 2026
SE Health
Vancouver, BC
- Full-time
…improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and…
Added 1 hour ago
CG
Lead Server, Full Time
Compass Group Canada
Vancouver, BC
- $27 CAD / hour
- Full-time
…because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000…
Added 1 hour ago
M
Senior Games Strategy Manager - Casino
Midnite
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Games Strategy Manager, to lead the launch, growth, and long-term performance of Midnite’s casino operations within the Canadian market.
Added 2 hours ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are seeking an experienced and motivated administrative assistant to support the Division Chiefs and Deputy Division Chiefs of Neurosurgery and Physical Medicine & Rehabilitation (PM&R)…
Added 2 hours ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Project Manager (PM) is a strategic and independent thinker reporting directly to the Corridor Lead and will work out of South Health Campus (SHC). The PM works collaboratively with…
Added 2 hours ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
Identify and recommend solutions to recurring errors and servicing gaps to my Team Leader/Senior Team Leader, engage service partners as
Added 4 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
At Accenture, we hire the best people and help them become even better through world-class training, career counseling, mentoring and support to help you maintain professional success.
Added 5 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
Support infrastructure initiatives involving servers, virtualization, networking, cloud, storage, security, and data center operations.
Added 5 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 5 hours ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 6 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
As a member of the Commercial Services team within the Business Banking Group, the Senior Manager, Credit Solutions, Commercial Services is responsible for the credit management,…
Added 6 hours ago
UO
Manager, Information Security Operations
University of Waterloo
Waterloo, ON
- Full-time
This position is accountable for ensuring the effective operation of the Information Security Operations Centre (SOC) to support the information security objectives of the University. The…
Added 6 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Acting as a trusted advisor, the Solutions Partner builds strong relationships with senior managers, offering coaching, policy guidance and practical support rooted in deep HR discipline…
Added 6 hours ago
UO
AMR Centre Manager, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Scientific Director, the Manager will serve a senior role in the creation and set-up of the AMR Centre, and in program development and implementation. The incumbent will be…
Added 6 hours ago
Wealth Management - JFL Research Internship/Co-op (Toronto) - Summer 2027
Scotiabank
Toronto, ON
Jarislowsky Fraser Global Investment Management (Jarislowsky Fraser) is an investment manager with 70 years of experience conducting fundamental research and managing assets for pension…
Added 6 hours ago
Wealth Management - JFL Research Internship/Co-op (Montreal) - Summer 2027
Scotiabank
Montreal, QC
Jarislowsky Fraser Global Investment Management (Jarislowsky Fraser) is an investment manager with 70 years of experience conducting fundamental research and managing assets for pension…
Added 6 hours ago
Commercial Services Counsel
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Business Law Services, the Commercial Services Counsel will provide legal support and advice on a broad range of commercial contracting matters across…
Added 6 hours ago
Manager, Engineering
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Grid Planning, the Manager, Engineering leads a team responsible for system studies, system planning, and grid modernization initiatives. The role provides…
Added 6 hours ago
CMTY - Nurse 4
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direct supervision of the Team Manager, the MOP Coordinator manages and coordinates day to day operations of the Manitoba Ostomy Program to ensure provision of quality nursing…
Added 6 hours ago
MANAGER PARKS
City of Toronto
Toronto, ON
…within a defined geographic area. Provides direct leadership and support to a range of parks services within their area, as well as city wide responsibilities for technical and community…
Added 6 hours ago
MANAGEMENT CONSULTANT
City of Toronto
Toronto, ON
Reporting to the Manager, Business Services, the Management Consultant provides consulting services to senior leadership and key stakeholders within the Housing Secretariat Division to…
Added 7 hours ago
HN
SMS & IOSA Lead
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Senior Quality and Safety Manager, the SMS & IOSA Lead is responsible for supporting the ongoing effectiveness of the Safety Management System, coordinating IOSA…

PCCA

Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacies through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account management
Sales
Relationship building
Consultative sales
Customer retention
Business development
Communication
Listening
CRM software
Microsoft Office
Virtual meeting tools
Strategic planning
Negotiation
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Relationship Management
Healthcare
Consultative Sales
SPIN Selling
Sandler Training
Account Planning
Pharmaceuticals
Medical Devices
Field Sales
Lead Generation
Strategic Account Management
Market Analysis
Client Engagement

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