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Added 6 mins ago
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Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 36 mins ago
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Route Trainee - UniFirst Canada
UniFirst
Calgary, AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Represent MSC Canada at industry events, customer meetings, conferences, and business development activities.
Added 1 hour ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 1 hour ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…as necessary. Liaise with the Ministry for Children & Family Development regarding discharge planning for the women and their infants, as…
Added 1 hour ago
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AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
Minimum of 12 years of relevant, progressively senior experience in Strategy, Transformation, Corporate Development or Consulting, with strong wealth and asset management experience and a…
Added 1 hour ago
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Sales Representative
SLB
Calgary, AB
- Full-time
The Sales Development Representative (SDR) is responsible for generating new business opportunities, managing customer relationships, and supporting revenue growth through outbound and…
Added 2 hours ago
SH
Sales Representative & Technical Support
SWS Hemodialysis Care Co.,Ltd
Toronto, ON
- Full-time
Education: Bachelor’s degree or above in Biomedical Engineering, Mechanical Engineering, Business Administration, Marketing, Life Sciences or related field.
Added 2 hours ago
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Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
Location: Halifax - Wilkinson, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share…
Added 2 hours ago
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APPLIED AI SOFTWARE DESIGNER
Ericsson
Ottawa, ON
- Full-time
…systems, and software-analysis tools to enable agentic design and development across large, complex existing…
Added 2 hours ago
PV
Permanent full-time (7.5 hrs per day) Administrative Assistant
Prairie Valley School Division
White City, SK
- Full-time
Supporting the Principal in the development and distribution of school newsletters, website updates, digital signage, student handbooks and other means of communication, consistent with…
Added 2 hours ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
…provides leadership for clinical, administrative, operational, business development, and HHR relationship activities in support of assigned service lines. The Senior Director works within…
Added 2 hours ago
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AVP Retirement & Wealth Strategy
Manulife
Toronto, ON
- Full-time
Our Retirement & Wealth business serves over 6M customers worldwide, is a key contributor to GWAM earnings and is well positioned in all of our key markets.
Added 3 hours ago
JH
Technical Sales Representative
JMC HR Consulting
Moncton, NB
- Full-time
Reporting to the General Manager, this role combines business development and technical sales in the overhead crane and material handling industry. The successful candidate will build…
Added 3 hours ago
GO
Child and Family Service Worker
Government of Manitoba
Thompson, MB
- Part-time
We want our employees to thrive and grow and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and…
Added 3 hours ago
Tenant Services Coordinator *REPOST*
Housing, Addictions and Homelessness
Churchill, MB
…portfolio of properties. The incumbent is responsible for community development activities, tenant case management and resources and helps applicants and tenants fulfill their…
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Sherbrooke
IG Wealth Management
Quebec, QC
- Full-time
…and variable sales incentives are subject to achieving set business and performance objectives. This role is also eligible for annual short-term incentive, health and well-being benefits,…
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Quebec City
IG Wealth Management
Quebec, QC
- Full-time
…and variable sales incentives are subject to achieving set business and performance objectives. This role is also eligible for annual short-term incentive, health and well-being benefits,…
Added 3 hours ago
NP
Bilingual Translation & Guest Services Representative
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…and guidelines, the Bilingual Translation and Guest Services Representative is responsible for handling external and internal customer inquiries through multiple communication channels in…
Added 3 hours ago
PH
Forensic Social Worker (BSW), Minimum and Medium Security Units, Forensic Psychiatric Hospital - Coquitlam, BC
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
Added 3 hours ago
FI
Field Sales Representative
Federated Insurance Company of Canada
Mississauga, ON
- Full-time
In this highly visible and rewarding role, you'll drive new business growth while delivering customized insurance solutions that help protect Canadian businesses. You'll collaborate with…
Added 3 hours ago
S
Media Sales Strategist – Calgary, AB
Stingray
Calgary, AB
- Full-time
Drive revenue growth and achieve revenue targets through consultative sales and development of strategic proposals. Manage and grow your client base while identifying new business…
Added 3 hours ago
TS
Senior Inside Sales Representative (Stainless Steel industry)
TalentSphere Staffing Solutions
Montreal, QC
- Full-time
Keywords: Account Rep, Inside Sales Rep, Stainless Territory Rep, Senior Account Rep, Business Development Manager, Saint-Laurent, Longueuil, Dorval, Laval, Saint-remi, Beloeil,…
Added 3 hours ago
T
PIA Client Service Associate
TD
Winnipeg, MB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

PCCA

Account Representative (Ontario)

London, ON, N5V 5J2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacy members through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account Management
Sales
Relationship Management
Consultative Selling
Customer Retention
Business Development
CRM Software
Communication
Listening
Organization
Strategic Planning
Negotiation
Problem Solving
Technical Proficiency
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Account Management
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Microsoft Office
Healthcare
Consultative Sales
Relationship Management
SPIN Selling
Sandler Training
Strategic Account Planning
Market Analysis
Lead Generation
Client Relations
Value-based Selling
Pharmaceuticals

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