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Added 29 mins ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 29 mins ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 29 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 29 mins ago
TH
Flooring Associate Part time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 29 mins ago
TH
Paint Associate Part time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 29 mins ago
TH
Lumber and Building Material Sales Associate: Part Time - STRAWBERRY HILL
The Home Depot Canada
Surrey, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
…making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement…
Added 2 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 2 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
Ask thoughtful questions to uncover and understand Customer needs, owning solutions that align to mandate and bringing in an expert for needs outside of capability
Added 2 hours ago
MR
Senior Bookkeeper
MoveSmart Rentals
Vaughan, ON
- Full-time
Apply the correct GST/HST treatment to sales and expenses
Added 2 hours ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 2 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 2 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
TOPRING
Granby, QC
- Full-time
Added 2 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Laval, QC
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 2 hours ago
SL
Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Laval, QC
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 3 hours ago
I
Territory Account Manager
Insight
Montreal, QC
- Full-time
…experience and location, and we will also consider candidates outside of this range as…
Added 3 hours ago
M
Licensed Assistant
Manulife
Montreal, QC
- Full-time
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Added 3 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
Added 3 hours ago
W(
Assistant Store Manager
WINS (Women In Need Society)
Calgary, AB
- Full-time
…merchandising and inventory rotation, customer service, store sales, and store administration. This hands-on position trains and supervises store associates and ensures a safe and healthy…
Added 3 hours ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
…our overseas partners, ensuring projects keep moving swiftly outside standard email…
Added 3 hours ago
Fuel Distribution Co-op Student
UFA Co-operative Ltd.
Calgary, AB
…liters of fuel to 125 UFA petroleum sites and other direct sales…
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Sherbrooke
IG Wealth Management
Quebec, QC
- Full-time
Performance-driven high achiever with strong relationship and sales skills along with demonstrated financial planning excellence.
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Quebec City
IG Wealth Management
Quebec, QC
- Full-time
Performance-driven high achiever with strong relationship and sales skills along with demonstrated financial planning excellence.
Added 3 hours ago
BM
Retail Sales Associate - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Love helping people find the perfect gear? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Retail Sales Associate, you'll be part…
Added 3 hours ago
BM
Restaurant Server- WINTER-Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Responsible for providing superior guest service; Act as a sales agent, using your up-selling skills and be well versed in our menus, knowledgeable in foods and wine

PCCA

Account Representative (Ontario)

London, ON, N5V 5J2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by connecting their compounding practice and business needs with relevant PCCA products, education, services and support.

The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned portfolio may evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload, account needs and travel efficiency.

Essential Responsibilities

Member Retention and Account Development

Own retention and growth objectives for specifically assigned accounts within the assigned region through proactive outreach, membership engagement, adoption and appropriate utilization of PCCA products, education, services and support.

Build relationships with pharmacy owners, pharmacists, compounding teams and other relevant decision makers

Conduct regular account reviews to understand pharmacy needs and business priorities, assess membership engagement and utilization, identify retention risks, and develop opportunities for account growth

Develop and maintain practical account plans with clear retention priorities, growth opportunities and agreed next steps. Prioritize outreach and visits across the assigned portfolio based on retention risk, growth potential and customer needs, protecting time for proactive account development.

Identify declining purchasing, reduced engagement, competitive concerns and other retention risks; coordinate timely action with the appropriate internal teams.

Connect pharmacies with relevant PCCA products, education, services and support that align with their compounding practice and business objectives.

Sales Opportunity Management/New Business Development

Identify, qualify, develop and close opportunities within assigned accounts

Conduct structured discovery conversations using established questioning principles (i.e. SPIN) to understand pharmacy needs and business challenges, present value-based recommendations, respond to objections and follow opportunities through to a customer decision

Use Sandler-style up-front agreements to establish meeting objectives and intended outcomes; confirm clear next steps, responsibilities and follow-up timing with customers

Maintain ownership of assigned opportunities through the customer decision, seeking an appropriate buying commitment and coordinating internal support while maintaining continuity of the account relationship.

Maintain accurate CRM records, including account plans, customer interactions, retention risks, opportunity forecasts and next actions

Engage the National Account Manager early on major or complex opportunities and strategic account risks, including lab renovations, cleanrooms, physician events, national partnership opportunities, highly complex negotiations, and pricing or contract exceptions outside the representative’s approved authority. Maintain continuity of the assigned account relationship and agree on responsibilities and next steps.

Assume responsibility for accounts referred or transferred by the Business Development Representative or National Account Manager, with a coordinated handover confirming account priorities, open opportunities, retention risks and ownership of next steps.

Team Collaboration

Serve as the first field-based relationship contact for assigned accounts, identifying and responding to account concerns and local opportunities. Coordinate service, order and operational resolution with Sales Support, Operations or the Sales Support Manager without becoming the default service desk or assuming order placement responsibilities

Collaborate with the Business Development Representative on local or segment-specific prospecting and new business opportunities, with clear agreement on lead follow-up, account handovers and ownership of next steps.

Share relevant customer feedback, competitive insights and market needs with leadership and sales team

Establish working relationships with colleagues interdepartmentally to ensure client needs are communicated and followed up appropriately

Travel and Account Coverage

Conduct scheduled virtual account meetings and targeted in-person visits within the assigned region based on account needs, retention risk, opportunity potential and travel efficiency.

Participate in tradeshows, educational programs and customer or company events as assigned; document and follow-up on resulting opportunities with the appropriate sales colleague.

Overnight travel will be required with frequency and expected proportion of time away from home base confirmed based on assigned region and visit expectations

Qualifications

1–3 years of relevant sales or account-management experience, or equivalent experience demonstrating proactive customer engagement and sales capability.

Demonstrated ability to uncover customer needs, explain value beyond price, respond to objections and follow sales opportunities through to a customer decision.

Strong communication, listening, relationship-building, organization and follow-through skills.

Ability and willingness to learn pharmacy compounding, PCCA products and services, and the needs of member pharmacies.

Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond the representative’s knowledge or authority

Demonstrated coachability, including the ability to apply feedback, learn new products and sales approaches, and take accountability for agreed actions and outcomes. Sound judgment about when to work independently and when to engage a senior colleague or specialist.

Proficiency with CRM software, Microsoft Office and virtual meeting tools.

Bachelor’s degree preferred; equivalent education and relevant experience will be considered.

Pharmacy, compounding, pharmaceutical, medical device or other healthcare experience is an asset.

Certifications:

Valid Driver’s License

Formal Sales Training, an asset

Physical Requirements

Ability to travel to pharmacy, customer and event locations and walk moderate distances between vehicles and meeting locations.

Ability to stand for extended periods, including up to eight hours during tradeshows or events.

Any additional event setup, material-handling or lifting requirements must be confirmed before posting.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Learn more at www.pccarx.com.

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More about this job

Responsibilities

The Account Representative is responsible for retaining and growing revenue within an assigned portfolio of pharmacy members through proactive relationship management and consultative sales. They identify and close sales opportunities while collaborating with internal teams to ensure customer needs are met.

Requirements

Candidates should have 1–3 years of relevant sales or account management experience and strong communication and relationship-building skills. A bachelor's degree is preferred, and experience in pharmacy, compounding, or healthcare is considered an asset.

Skills

Account Management
Sales
Relationship Management
Consultative Selling
Customer Retention
Business Development
CRM Software
Communication
Listening
Organization
Strategic Planning
Negotiation
Problem Solving
Technical Proficiency
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Account Representative
Sales
Account Management
Pharmacy
Compounding
Customer Retention
Business Development
CRM
Microsoft Office
Healthcare
Consultative Sales
Relationship Management
SPIN Selling
Sandler Training
Strategic Account Planning
Market Analysis
Lead Generation
Client Relations
Value-based Selling
Pharmaceuticals

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