Site Support Worker

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Last Date to Apply:

Open Until Filled

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About the Program

The Pathways to Education Program™ is a national program, operating in 20 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The primary goal of the Pathways to Education program is to enhance the educational success of youth living in the Downtown Eastside/Strathcona communities in Vancouver and Guildford/Whalley communities in Surrey.

Hours & Conditions of Work

• Auxiliary (casual)
• This position works evenings in 3-hour shifts

Position Summary

Wage Grid 6 ($25.28 to $26.31 per hour)

The Site Support Worker is responsible for ensuring a safe site environment for all programming locations. The Site Support Worker is available on-site and/or online during programming activities and works with community center staff and Pathways program staff. Key responsibilities of this role include set-up of resources and technology, youth and volunteer attendance and safety, monitoring resources, and supporting the program facilitator throughout tutoring and mentoring.

Responsibilities

• Opens and sets up rooms at site locations, including food preparation and safety check
• Sets out volunteer and student name tags, attendance sheets, logs, newsletters, and resources
• Compiles program attendance data in a timely and consistent manner
• Supports tutoring/mentoring activities as needed
• Supports security and caretaking routines specific to the site location
• Supervises students leaving the building promptly and safely at the end of programming
• Works collaboratively to handle emerging and emergency or difficult situations
• Keeps the Volunteer and Program Coordinator up to date on any student, volunteer, program or site issue or incident
• Works in a manner that is safe, respectful, positive, and inclusive of youth and colleagues
• Follows confidentiality policies and procedures

Competencies & Knowledge

• Competency in organization and multi-tasking
• Strong verbal and written communication skills
• Additional language skills is an asset
• Familiarity with Downtown East side/Strathcona or Guildford/Whalley neighborhoods
• Proficient using technology including Microsoft Suite software.

What We Offer

• Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules and earned day off program
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.