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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Promote Agile principles, continuous improvement, delivery discipline, accountability, and collaboration across the project team.
Added 4 mins ago
S(
Senior Referrals Analyst
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
The role of the Senior Referrals Analyst is to assist and support the Consultation and Accommodation (CA) Manager and the Referrals program in the Treaty, Lands and Resources department.…
Added 4 mins ago
SE
Quality Manager in Projects
Siemens Energy
Montreal, QC
- Full-time
Lead audits, inspections, lessons learned, continuous improvement, and corrective and preventive actions (CAPA) throughout the project lifecycle.
Added 4 mins ago
TP
Manager, IT Vendor Performance & IT Audit
Toronto Pearson International Airport
Toronto, ON
- Full-time
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
Added 18 mins ago
IH
Clinical Practice Educator | Medical
Interior Health Authority
Kelowna, BC
- Part-time
…guidance and resource support to staff. The CPE assists the Manager in establishing and maintaining standards of care and in providing and participating in continuous quality improvement…
Added 18 mins ago
IH
Clinical Practice Educator | Post-Anesthetic Recovery / Perioperative
Interior Health Authority
Cranbrook, BC
- Part-time
…guidance and resource support to staff. The CPE assists the Manager in establishing and maintaining standards of care and in providing and participating in continuous quality improvement…
Added 18 mins ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
Ensure operational excellence through metrics, monitoring, and continuous improvement
Added 18 mins ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
Process Optimization: Drive continuous improvement by ensuring that all team processes align with the company's strategic direction and are optimized for departmental efficiency.
Added 18 mins ago
RH
Procurement Manager
Robert Half
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lead continuous improvement initiatives related to procurement processes and efficiencies
Added 18 mins ago
S
Senior Process Engineer
Sacré-Davey
North Vancouver, BC
- Full-time
Lead and mentor junior and intermediate engineers, fostering a culture of continuous improvement and technical excellence.Monitoring and control engineering deliverables to stay on budget…
Added 19 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
Participate in continuous improvement efforts and recommend process enhancements.
Added 19 mins ago
GC
GMS Canada / Home Depot Account Manager
GMS Canada
AB · Corporate ON (CAN)
- Full-time
Working closely with GMS purchasing, operations, sales, finance, branch leadership, and the THD team, the Account Manager will ensure customer requirements are clearly communicated and…
Added 19 mins ago
NG
Quality Assurance Manager - Custom Castings
Nordstern Group of Companies
Winnipeg, MB
- Full-time
Continuous Improvement culture with employee rewards
Added 35 mins ago
A
Senior Process Engineer*** Analyste principale, ingénieur de procédés
Aliaxis
Montreal, QC · AB · L'Assomption, QC · Saint-Joseph-de-Beauce, QC · Clarkson, ON · CA - Clarkson - Office
- Full-time
Proven track record of continuous improvement accomplishments. Lean Six Sigma certification is considered an asset.
Added 35 mins ago
IG
Senior Process Engineer*** Analyste principale, ingénieur de procédés
IPEX Group
Montreal, QC · AB · L'Assomption, QC · Saint-Joseph-de-Beauce, QC · Clarkson, ON · CA - Clarkson - Office
- Full-time
Proven track record of continuous improvement accomplishments. Lean Six Sigma certification is considered an asset.
Added 49 mins ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Manager, Health and Safety is responsible for providing strategic and operational leadership for the Alterra Experiences Division's occupational health and safety program, ensuring the…
Added 49 mins ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and end with gratitude, personal leadership, trust, respect, continuous improvement, and…
Added 49 mins ago
BM
Manager, Guest Safety and Parking - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for…
Added 49 mins ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and end with gratitude, personal leadership, trust, respect, continuous improvement, and…
Added 49 mins ago
G-
Operations Supervisor
GFL - Sewer Technologies Division
Dartmouth, NS
- Full-time
…Operations Supervisor will be reporting directly to the Operations Manager, the Operations Supervisor is responsible for creating a zero harm environment, and maintaining efficient…
Added 49 mins ago
R
Service Manager-Stoney Creek
Reel
Stoney Creek, NB
- Internship
A proactive approach to continuous improvement.
Added 49 mins ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and end with gratitude, personal leadership, trust, respect, continuous improvement, and…
Added 49 mins ago
BA
SERVICE DETAILER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and end with gratitude, personal leadership, trust, respect, continuous improvement, and…
Added 1 hour ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…candidate will champion Maple Leaf Foods' Leadership Values, drive continuous improvement, and ensure HR practices are aligned with organizational priorities, legislative requirements, and…
Added 1 hour ago
Manager, Global Benefits
Geotab
Canada
…inquiry management and reduce ad-hoc demand on the team. Drive continuous improvement in how the benefits function operates, freeing team capacity for strategic and value-added…
Added 1 hour ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time

Peace Hills Insurance

Billing Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Experience: 5+ years in a relevant role with a proven track record in managing and leading teams of 5+ employees.
Posting language: English
Posted: Nov 9, 2026

Original job description

We currently have a position available for a Manager in our Billing department. Reporting to the CFO, the successful candidate will provide overall management and direction to the billing and payable team with the primary focus of ensuring the team is providing exceptional customer service and accurate posting of receivable and payable transactions. More specifically:

What You’ll Do:

Lead and Inspire: Provide strong leadership and effective management for the Billing Team, fostering a collaborative and high-performance environment.
Team Development: Monitor and enhance team performance through regular coaching, bi-weekly One-on-One (O3) meetings, and formal performance reviews.
Talent Acquisition: Actively participate in all recruitment activities for the department, ensuring we bring in top talent.
Billing Guidance: Offer expert direction and coaching on billing processes and issue resolution, ensuring seamless operations.
Workload Management: Ensure fair distribution of workload across the team, promoting equity and productivity.
Staff Coordination: Manage team scheduling and vacation planning to ensure seamless operations.
Customer Relations: Ensure calls from brokers and policyholders are handled promptly and professionally, maintaining strong, lasting relationships.
Dispute Resolution: Respond to and resolve billing disputes, working closely with internal and external stakeholders.
Process Optimization: Drive continuous improvement by ensuring that all team processes align with the company's strategic direction and are optimized for departmental efficiency.
System Enhancement: Identify opportunities for improvements in the billing system and processes, leading initiatives to boost departmental effectiveness.
Technical Collaboration: Collaborate with IT to implement changes in the receivables and payables modules, and coordinate user acceptance testing (UAT) to maintain data integrity.
Financial Accuracy: Ensure that insurance premiums are collected promptly and correctly. Additionally, oversee the completion of billing reconciliations, ensuring receivables are collected on time, accounts are accurate, and financial records are maintained with precision.
Payables Oversight: Oversee the payables process, ensuring transactions are accurately recorded and comply with the company's expense policy.
Vendor Management: Maintain the company’s master vendor file, ensuring data accuracy and reliability.
Goal Setting and Performance: Support team members in achieving SMART goals, offering opportunities for professional growth, and conducting annual performance evaluations.
Banking Liaison: Act as the primary point of contact with the company's banking representative on relevant matters.

What You’ll Bring:

Experience: 5+ years in a relevant role with a proven track record in managing and leading teams of 5+ employees.
Professional Qualifications: Relevant professional qualifications or equivalent educational experience (for eg. Bachelor’s degree, Associates, Undergrad in finance/business).
Industry Expertise: Preferably with experience in insurance underwriting or billing environments.
Leadership: Strong leadership skills with the ability to inspire and guide a diverse team.
Relationship Building: Exceptional ability to build and maintain productive relationships with both internal and external customers.
Integrity and Resilience: Honesty and resilience are essential. Candidates must be able to handle challenges with composure, maintain a positive attitude, and contribute effectively to the team without being easily discouraged.
Team Player: Strong collaborative skills are essential, with a focus on contributing positively to the team and supporting colleagues.
Technical Proficiency: Advanced knowledge of Microsoft Office Suite, particularly MS Excel.
Communication: Exceptional communication skills, with the ability to provide feedback with tact and diplomacy.
Innovative Thinking: Forward-thinking with the ability to manage multiple priorities effectively.
Problem-Solving: Strong analytical skills, confident decision-making ability, and a proactive approach to resolving challenges.
Call Center Management experience is considered an asset.
Guidewire experience is considered an asset.

What You'll Experience:

Competitive base pay with annual bonus eligibility
Healthy work-life balance including a day off every 4 weeks
Matching contributions to your Registered Pension Plan
Personal insurance reimbursement
Social events held throughout the year
Celebration of your team’s achievements each year with an annual staff appreciation event
A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement

Why Peace Hills:

Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.

Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.

Ready to apply? Send your resume and cover letter to hr@phgic.com

This job posting will remain open until a suitable candidate is found.

Apply About employer

More about this job

Responsibilities

Lead and develop the billing and payables team, oversee customer service and billing dispute resolution, and ensure accurate, timely processing of receivables and payables. Improve billing processes and systems, manage reconciliations and vendor records, coordinate with IT on system changes and testing, and serve as the banking representative liaison.

Requirements

Requires at least five years of relevant experience and a proven record of leading teams of five or more employees, along with relevant professional qualifications or equivalent education in finance or business. Candidates should bring strong leadership, relationship-building, communication, analytical, and problem-solving skills, advanced Microsoft Office and Excel knowledge, and preferably insurance underwriting or billing experience; call center management and Guidewire experience are assets.

Skills

Team Leadership
Team Development
Billing Management
Accounts Receivable
Accounts Payable
Customer Service
Dispute Resolution
Process Improvement
Workload Management
Performance Management
Financial Reconciliation
Vendor Management
Banking Relations
Microsoft Excel
Analytical Skills
Communication

Benefits

Annual Bonus Eligibility
Work-Life Balance
Day Off Every Four Weeks
Registered Pension Plan Matching Contributions
Social Events
Annual Staff Appreciation Event
Professional Development Opportunities
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Billing
Accounts Receivable
Accounts Payable
Insurance Premiums
Billing Reconciliations
Billing Disputes
Customer Service
Insurance Underwriting
Team Leadership
Performance Reviews
SMART Goals
Recruitment
Workload Management
Process Optimization
Billing Systems
Receivables Module
Payables Module
User Acceptance Testing
Data Integrity
Vendor Management
Master Vendor File
Expense Policy
Banking Relations
Microsoft Office
Microsoft Excel
Guidewire
Call Center Management

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