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Added 3 days ago
Specialist, Customer Service Rep - (CAN)
RXO, Inc.
Burnaby, BC
Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 3 days ago
Specialist, Customer Service Rep
RXO, Inc.
Burnaby, BC
Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 2 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Ottawa, ON
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 2 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Grande Prairie, AB
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 2 days ago
Customer Sales & Service Rep I
SiteOne Landscape Supply
Saanichton, BC
Full-time
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate…
Added 2 days ago
Specialist, Customer Service Rep - (CAN)
RXO, Inc.
Burnaby, BC
Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 2 days ago
Specialist, Customer Service Rep
RXO, Inc.
Burnaby, BC
Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 3 days ago
Customer Service Rep FT Hourly
Leons Furniture Limited
NS
Full-time
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is…
Added 3 days ago
Oil Change Technician & Customer Service Rep
Laczko Equity Group Inc.
Kingston, ON
Full-time
Career area Service Centre Team Member Position Type Date Posted 09/16/2026 Location 2446 Princess St, Kingston, ON K7M 3G4, Canada Job ID…
Added 6 days ago
Customer Service Rep
Advance Auto Parts
Collingwood, ON
$17.95 to $21.55 CAD / hour
Full-time
Best in class customer service and DIY issue resolution
Added 25 days ago
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 3 months ago
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
Full-time
Join a world-class team in Oshawa, ON, as a Bilingual Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions…
Added 23 days ago
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 11 days ago
Customer Service Rep/Planner
Dynacast
Peterborough, ON
Contract
Customer service oriented, with above average verbal and written communication skills;
Added 11 days ago
Route Sales Rep (Customer Service representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Edmonton, AB
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 12 days ago
Customer Service Rep FT Hourly
Leons Furniture Limited
Burlington, ON
Full-time
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is…
Added 17 days ago
Customer Service / Retention Rep (On-Site)
Concentrix
Oshawa, ON
Full-time
Join a world-class team in Oshawa, ON, as a Customer Service / Retention Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions…
Added 17 days ago
Inside Sales Customer Service Rep
Interroll Group
ON · Ontario, Canada
$55,000 to $70,000 USD / year
Full-time
POSITION: Inside Sales/Customer Service Rep – Newmarket, Ontario
Added 17 days ago
Bilingual Call Centre Customer Service Rep - ESC
Information Services Corporation ISC
Toronto, ON
Full-time
We are looking for a Bilingual Call Centre Customer Service Rep to help with our continued growth and contribute to our future.
Added 18 days ago
Customer Service / Technical Support Rep (On-Site)
Concentrix
Dartmouth, NS
Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service / Tech Support Rep! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 19 days ago
Customer Service Rep
Peak Technologies
Montreal, QC
Provide responsive customer service while administering sales support. Be a problem solver. Provide recommendations and options to help resolve issues.
Added 19 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Kamloops, BC
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 27 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 27 days ago
Customer Service Rep / Work From Home
Spade Recruiting
Remote, Canada
Full-time · Remote
Providing consistent service throughout the entire process
Added 1 month ago
Sales - Temporary Customer Service Rep - CN
The Recruiting Team
Burlington, ON
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced,…

Peak Technologies

Customer Service Rep

Montreal, QC, Canada

Posting language: English
Posted: Sep 1, 2026

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Original job description

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

JOB SUMMARY & SCOPE

This role involves working closely and collaboratively with assigned vendors, processing and monitoring sales orders and quotes using NetSuite, and supporting business development and pipeline activities to accelerate growth. The ideal candidate is a positive, energetic, self-starter and proactive problem solver with exceptional communication skills and meticulous attention to detail. As a team player, the candidate will cultivate productive working relationships within the organization and demonstrate good judgment in various situations. Strong written and verbal communication, administrative and organizational skills, and the ability to balance multiple priorities are essential. Success in this entrepreneurial environment requires a focus on mission and results.

KEY ACCOUNTABILITIES

Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales and internal team.
Provide responsive customer service while administering sales support. Be a problem solver. Provide recommendations and options to help resolve issues.
Execute based on established processes.
Demonstrate active listening skills. Be curious and willing to ask questions to delve deeper into the customer's needs.
Be hypersensitive to details when writing, processing and verifying information and data.
Personal motivation and ability to manage ambiguity while asking questions to understand.
Easily manage multiple projects, clients and interruptions.
A strong, proven work ethic, high energy and exceptional organizational skills.
Analytical ability to gather and summarize data.
Demonstrate a strong sense of emotional intelligence. Be able to build relationships and communicate effectively with a range of personalities and cultures.
Demonstrate quantitative analysis and critical thinking skills.
Work effectively and efficiently under pressure and stress whilst maintaining a calm and professional attitude.

EDUCATION + EXPERIENCE + KEY TRAITS

Degree in business or related field. Experience in lieu of a diploma will be considered.
Previous office administration experience is helpful.
Time management and ability to meet deadlines.
Strong organizational skills and ability to multitask.
Solve problems and make decisions.
Proactivity and autonomy.
Demonstrated mastery of the Microsoft suite, particularly Outlook, Word, Excel and Teams.

TYPICAL PERFORMANCE TARGETS

SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

Primary language used in daily operations is French. Additional primary company languages include English, Spanish, and Dutch.
Read and interpret documents, procedure manuals and various correspondence from both internal and external
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization

SUPERVISION

Role is not responsible for supervising direct or indirect reports

DECISION MAKING + REASONING

Able to take accountability and responsibility for business target delivery and decision making

REASONING ABILITY

Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to follow detailed instructions and utilize existing resources to solve problems

WORKING RELATIONSHIPS

Sales Operations Support Manager Assigned Sales Team

PHYSICAL REQUIREMENTS

Activity	Amount of Time
	None	Under 1/3	1/3 to 2/3	Over 2/3
Stand			X
Walk		X
Sit			X
Use hands to finger, handle, or feel				X
Reach with hands and arms		X
Climb or balance		X
Stoop, kneel, crouch, or crawl		X
Talk or hear				X
Lift Up to 25lbs		X

Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

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More about this job

Responsibilities

The role involves processing and monitoring sales orders and quotes using NetSuite while collaborating with vendors and the sales team. You will provide responsive customer service and support business development activities to help accelerate company growth.

Requirements

Candidates should have a degree in business or a related field, or equivalent experience, along with strong administrative and organizational skills. Proficiency in the Microsoft Office suite and the ability to manage multiple priorities in a fast-paced environment are essential.

Skills

Customer service
Sales support
NetSuite
Problem solving
Data entry
Communication
Time management
Organizational skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Analytical ability
Critical thinking
Emotional intelligence
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

NetSuite
Sales operations
Supply chain
Field-based business processes
Enterprise mobility
Managed services
Data capture
Business development
Pipeline activities
Administrative support
Quantitative analysis
Critical thinking
Customer relations
Project delivery
Process improvement
Microsoft Office
Outlook
Word
Excel
Teams

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