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Added 7 mins ago
FR
Service Advisor
Fraserway RV
Abbotsford, BC
- Full-time
Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with…
Added 7 mins ago
PC
Atlassian Architect - Canada FTE
Praecipio Consulting
Remote, Canada
- Full-time
- Remote
…Atlassian solutions that align with our clients' strategic business goals. You must possess exceptional technical acumen combined with outstanding communication and stakeholder management…
Added 7 mins ago
Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
Join our Claims team as a Property Claims Advisor, where you’ll play an important role in supporting customers when they need us most. You’ll independently manage a portfolio of primarily…
Added 21 mins ago
FR
Sustainability Specialist
FirstService Residential Canada
Mississauga, ON
- Full-time
…knowledge of FirstService Residential, we serve as a trusted advisor and advocate for our clients, helping them make informed decisions that improve building performance and resident…
Added 21 mins ago
O
Associate Director, Search
OMD
Toronto, ON
- Full-time
…Bing Ads, Amazon Search Ads, ensuring activation aligns with business objectives and drives measurable…
Added 21 mins ago
IB
Account Executive- Professional Liability Programs
Insurance Brokers Association of Alberta
AB · Edmonton, AB
- Full-time
Sage Advisor Resources Corp., a subsidiary of the Insurance Brokers Association of Alberta (IBAA), is looking for an experienced insurance professional to join our team as an Account…
Added 21 mins ago
Senior Finance Business Partner
D2L
Vancouver, BC · Winnipeg, MB · Kitchener, ON · Toronto, ON
Reporting to the Manager, Corporate Financial Planning & Analysis, the Senior Finance Business Partner position will partner with the Professional Services and Support (PS&S) organizations…
Added 21 mins ago
HR - Generalist
Salit Steel
Grimsby, ON · Vaughan, ON
HR Business Partnering & Performance Management: Serve as a trusted advisor and frontline contact for plant management and supervisors. Guide and assist leadership through performance…
Added 21 mins ago
TD
Receptionist (Temporary, Part-Time)
The District of Sechelt
Sechelt, BC
- Part-time
Applicants must have Grade 12 (or equivalent) supplemented by basic accounting studies at a business school or college or be able to demonstrate an acceptable combination of training,…
Added 22 mins ago
W
Lifecycle Asset Data Lead - Buildings
WSP
Toronto, ON
- Full-time
Act as an advisor to building owners, facility managers and operations teams on asset data strategy; bridging knowledge of engineering, asset management and facility operations; and…
Added 22 mins ago
R
Senior Investment Funds Advisor
RBC
Vancouver, BC
- Full-time
As a Senior Investment Funds Advisor, you’ll play a crucial role in managing and expanding an established client portfolio, supporting their financial goals while growing our client base.…
Added 36 mins ago
International Student Advisor
George Brown Polytechnic
Toronto, ON
& Support, the International Student Advisor (ISA) is responsible for
Added 37 mins ago
T
Senior Group Manager, Audit (ATH 1146)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 37 mins ago
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Business Development Consultant
Sun Life
Toronto, ON
- Full-time
· Work closely with the BDP and advisors transitioning from developing advisor to other advisor segments with emphasis on practice management, coaching including business planning,…
Added 37 mins ago
MI
Director - Subadvisory Relationships
MFS Investment Management
Toronto, ON
- Full-time
…the Canadian retail landscape, including the role of a sub-advisor and product vehicle trends to understand how to prioritize growth opportunities with subadvisory…
Added 37 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 37 mins ago
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Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Acts as a trusted advisor to assigned business/group for assigned initiatives/business programs.
Added 37 mins ago
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Associate
BMO
Toronto, ON · FCP
- Full-time
Partners with lead advisor(s) to build and nurture relationships with COI’s and business partners; working collaboratively within the team and with internal partners to identify…
Added 51 mins ago
T
Senior Group Manager, Audit (ATH 1146)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 51 mins ago
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Directeur(trice), Immobilier d'entreprise / Corporate Real Estate & Facilities
Genetec
Montreal, QC
- Full-time
…hands-on execution, leading real estate initiatives that support business growth, operational efficiency, and employee…
Added 51 mins ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
…the more you can make. You’ll learn how to become a trusted advisor to your clients and make a real impact on their lives, all while building a rewarding career in…
Added 52 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Ensure the integrity, consistency, and accuracy of financial reporting across all legal entities and business units.
Added 52 mins ago
TO
Director of Corporate and Financial Services (CFO/Treasurer)
Town of The Blue Mountains
The Blue Mountains, ON
- Full-time
…municipality is committed to meeting the needs of our residents and business community by delivering efficient and effective…
Added 52 mins ago
AI
Health and Safety Advisor
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
…years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing…
Added 52 mins ago
LC
Special Accounts Advisor
Libro Credit Union
London, ON
- Full-time
The Special Accounts Advisor will be responsible for effectively managing a portfolio of special accounts within the business segment, including responding to Owner requests and conducting…

Pearle Vision

EyeCare Advisor

Toronto, ON, Canada
East York, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Requisition ID: 952388

Store #: 00S474 Pearle Vision S474

Position:Full-Time

Total Rewards: Benefits/Incentive Information

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Eyecare Advisor creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receives the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service. Understands and brings to life NECE.

Major Duties & Responsibilities

Greets customers without delay when they enter the location.
Promptly answers the telephone in a friendly and courteous manner, taking messages, directing calls appropriately and scheduling patient visits in an efficient manner.
Determines the reason for the customer's visit; in store explains how to shop at Pearle Vision; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Shows customers where to pick-up their glasses and sign-in upon return to the store.
Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
Informs management of potential safety opportunities (ie. broken tiles, furniture, etc.).
Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection.

DOCTOR”S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.

Basic Qualifications

High School Graduate /GED or equivalent experience
Strong communicator and listener to customers and associates.
Strong basic math skills (addition, subtraction, multiplication, division)
Sales skills
Knowledge of store merchandise
Familiarity with cash register, computers and calculators

Preferred Qualifications

Previous experience in customer service, retail or optical

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply About employer

More about this job

Responsibilities

Welcome and assist patients and customers, schedule appointments, manage records and orders, process transactions, and maintain a safe, organized store. Support optical sales by helping customers choose frames and lenses, and provide clinical assistance such as pre-examination testing and contact lens guidance.

Requirements

A high school diploma, GED, or equivalent experience is required, along with strong communication and listening skills, basic math ability, sales skills, and familiarity with merchandise and common retail equipment. Previous customer service, retail, or optical experience is preferred.

Skills

Customer Service
Communication
Active Listening
Sales
Basic Math
Product Knowledge
Appointment Scheduling
Computer Operation
Point-of-Sale Operation
Cash Handling
Prescription Review
Patient Records Management
Contact Lens Care
Pre-Examination Testing
Inventory Management
Store Organization

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

Pearle Vision
Eyecare
Patient Service
Customer Service
Optical Retail
Appointment Scheduling
Patient Records
Prescription Review
Point-of-Sale System
Cash Handling
Insurance
Contact Lenses
Pre-Examination Testing
Optometrist Support
Frames
Lenses
Inventory Management
Shipment Processing
Store Safety
Product Knowledge

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