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Added 15 mins ago
Personal Banking Associate
TD
Ottawa, ON · Orleans, ON
Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 15 mins ago
Operations Manager
Carrier
Coquitlam, BC
$110,500 to $160,500 CAD / year
Full-time
As our Operations Manager, you will take full ownership of high-impact branch operations, leading multi-disciplinary teams across complex, high-growth environments where safety, efficiency,…
Added 30 mins ago
Client Advisor Intern
Royal Bank of Canada
Saguenay, QC
Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 30 mins ago
Investment Associate
Royal Bank of Canada
BC · COQUITLAM, British Columbia
Full-time
The RBC Dominion Securities Coquitlam Branch is seeking an Investment Associate to provide dedicated support in investment & portfolio management for a successful Advisory Team.
Added 30 mins ago
Branch Manager (Broadmead Branch)
Royal Bank of Canada
Saanich, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 45 mins ago
Assistant manager
Vast auto Distribution
Kingston, ON
Authorize branch expenses when required, with approval from the immediate supervisor, when required.
Added 1 hour ago
ISE Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
Full-time
ISE is seeking an Operations and Project Coordinator to join our team!
Added 1 hour ago
Repair Operations Coordinator (hybrid)
KONE
Delta, BC
Full-time
Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights…
Added 1 hour ago
Client Advisor
Royal Bank of Canada
Winnipeg, MB
Full-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 3 hours ago
Regional Administrative Manager
National Bank of Canada
Calgary, AB
Full-time
You will play a key role in supporting administrative employees across the Prairie region, ensuring consistent branch operations, fostering employee development, and helping teams deliver…
Added 6 hours ago
Parts Technician
SGI
Saskatoon, SK
Full-time
…General Ledger accounts (e.g., daily sales reports, month-end branch sales and expenses) and compliance to divisional policies. Discrepancies and deviations are investigated and reported to…
Added 7 hours ago
Warehouse/Counter Clerk
Franklin Empire Inc
Windsor, ON
Up to $40,000 CAD / year
Full-time
We are presently in search of a Warehouse Clerk for our Toronto branch.
Added 7 hours ago
Assistant Area Manager
PTW Energy Services
Fort McMurray, AB
Full-time
Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative…
Added 8 hours ago
PIA Client Service Associate
TD
Victoria, BC
Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 9 hours ago
Assistant Branch Manager- District Opportunity - Calgary South Area
Scotiabank
Calgary, AB
The Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants…
Added 13 hours ago
Investment Associate
RBC
Coquitlam, BC
Full-time
The RBC Dominion Securities Coquitlam Branch is seeking an Investment Associate to provide dedicated support in investment & portfolio management for a successful Advisory Team.
Added 13 hours ago
Senior Personal Banker - Investing - Mandarin and/or Cantonese Language Skills an Asset
TD
Vancouver, BC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 14 hours ago
Branch Manager
National Seating & Mobility
Barrie, ON · Toronto, ON · North York, ON
Full-time
We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded - and who wants to make a meaningful difference every day.
Added 15 hours ago
Lead Hand - Rental Wellhead - Grande Prairie
Stream-Flo Industries
Grande Prairie, AB
Full-time
Stream-Flo Industries Ltd. is currently seeking a full-time, permanent Lead Hand – Rental Wellhead to work with our team at our Grande Prairie branch.
Added 15 hours ago
Project Manager: Environmental Contracting
Kinetic
AB · Calgary, AB
Full-time
Kinetic Environmental Ltd. has an opportunity within our Calgary branch for Project Manager to plan, schedule, organize, direct, control and evaluate hazardous material abatement and…
Added 15 hours ago
Customer Experience Associate
TD
North Vancouver, BC
Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 15 hours ago
Manager, Leadership Capability Development
TD
London, ON · Toronto, ON · Ottawa, ON
Full-time
Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop…
Added 15 hours ago
Personal Banking Associate
TD
Saskatoon, SK
Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 15 hours ago
PIA Client Service Associate
TD
Toronto, ON
Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 15 hours ago
Branch Staffing Scheduler
7-Eleven
AB · SEDCC Edmonton Warehouse
Full-time
The Branch Staffing Scheduler is responsible for coordinating and executing all staffing, onboarding, and administrative support activities for the branch, ensuring smooth and efficient…

Penske

Operations Coordinator

Ottawa, ON, Canada

Pay: Salary: 26$ - 29$/hour
Job type: Full-time
Experience: 2 years+ experience in customer service financial administrative experience requirement
Posting language: English
Posted: Sep 28, 2026

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Original job description

Location: 2323 Stevenage Dr, Ottawa, ON K1G 3W1

Schedule : Monday to Friday 8:00-16:30

Salary: 26$ - 29$/hour

Position Summary

The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Key Responsibilities:

Financial Operations

Oversight of accounts receivable process and maintain local collection contacts to support centralized function.

Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and branch profitability.

Fleet Operations

Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, research and process citations.

Track and coordinate asset outside services such as unit jacket file, wash sheets, fueling and other outside vendor support that is not maintenance related.

Partner with Fleet Services and establish a collaborative relationship of local / centralized functions to support licensing, permitting, citations and other fleet operations.

Process Analytics

Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.

Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

Maintains District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.

Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Qualifications

Qualifications:

High school diploma or equivalent required, degree preferred

Interpersonal and relationship building skills with an ability to collaborate with branch team members.

Competent written and verbal communication skills

2 years+ experience in customer service financial administrative experience requirement

Agile and quick learner, enjoys collaborative projects and continuous education

Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is committed to the principle of equity in employment

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

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More about this job

Responsibilities

The Operations Coordinator manages administrative processes to support branch efficiency, financial performance, and customer satisfaction. They are responsible for overseeing accounts receivable, fleet service activities, and maintaining accurate personnel and financial reports.

Requirements

Candidates must have a high school diploma or equivalent, with a degree preferred, and at least 2 years of experience in customer service and financial administration. Proficiency in Microsoft Office suite and strong interpersonal communication skills are required for this role.

Skills

Administrative processes
Customer service
Financial operations
Accounts receivable
Fleet services
Process analytics
Billing
Payroll processing
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Qlikview
AS400
Data analysis
Communication

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Administrative
Financial Manager
Accounts Receivable
Fleet Operations
Licensing
Permitting
Billing
Credit Memos
Qlikview
AS400
Payroll
Personnel Files
Customer Service
Logistics
Transportation
Data Analysis
Reporting
Microsoft Office
Process Improvement

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