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Added 40 mins ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
…professionals across Canada who are focused on delivering high-quality products, solutions, and services to our clients. Every day our team members apply their unique knowledge, skills, and…
Added 1 hour ago
F
Director, Technical Support - Cybersecurity
Fortra
Canada
- Full-time
In this role, you will lead the global Cybersecurity Technical Support organization, accountable for delivering responsive, scalable, and high-quality support across on-prem, hybrid, SaaS,…
Added 2 hours ago
22949 - Senior Operational Lead - National Security Division – East and South Central Unit
Ministry of Justice UK
Windsor, ON
…practice and deliver organisational aims and provide operational assurance to Head of National Security Unit and Head of Performance and Quality. Support the division by ensuring accurate…
Added 2 hours ago
P
EU-GMP Project Lead
PURPLEFARM
Fredericton, NB
- Full-time
The EU-GMP Project Lead will lead and coordinate activities related to achieving and maintaining EU-GMP certification, serving as a key quality representative for certification projects,…
Added 2 hours ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Mississauga, ON
- Contract
Follows guidelines for cold chain compliance to ensure quality assurance.
Added 2 hours ago
S
B200 Media, Buffer, Washing and Sterilizing (MBWS) Operations Manager - Night
Sanofi
Toronto, ON
- Full-time
Challenge status quo – identify and lead initiatives to increase process efficiency, quality and/or yield. Implement solutions or changes via change control, plan and manage facility and…
Added 3 hours ago
C
Senior QA Analyst – API Testing (Insurance/GRS)
Cognizant
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
Experience coordinating testing activities and reviewing the work of other quality assurance team members.
Added 3 hours ago
HC
Registered Nurse Permanent Part Time Evening
Health Careers Canada
Mississauga, ON
- Part-time
…individual has access to the resources and care they need to lead healthier…
Added 5 hours ago
TC
Distribution Services Operations Supervisor - 6 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Delta, BC
- $76,620 to $107,268 CAD / year
- Full-time
…daily operations, and drive efficiency - while keeping safety, quality, and service a top priority. If you thrive on problem-solving, love making an impact, and enjoy mentoring others, this…
Added 6 hours ago
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Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
Manage end-to-end solution quality in partnership with the pod lead, from design through deployment
Added 6 hours ago
TM
Marketing Technology Specialist - 14 Month Contract
Trudell Medical International
London, ON
- Contract
…assist with smooth deployments, operations, and optimizations. Lead quality assurance for multi- and omni- channel campaigns and troubleshooting for internal…
Added 6 hours ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
ON · Ontario, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 6 hours ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
AB · Alberta, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 6 hours ago
S
Civil Engineer
SMARTFOX
Quebec, QC
- $50,000 to $80,000 CAD / year
- Full-time
Days 61 to 90: Lead a defined work package, join client or agency meetings, and agree your development plan.
Added 6 hours ago
VT
Warranty Engineer
Veridian Tech Solutions, Inc.
Markham, ON
- Contract
Support with any other assignments in Quality Assurance Laboratory
Added 7 hours ago
P
Supervisor, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Perform quality assurance checks on reservations, payments, partner communications, and team processes to maintain accuracy, compliance, and partner satisfaction.
Added 7 hours ago
TT
Senior Creative Director / Directeur(trice) principal(e) de la création
Transformer Table
Montreal, QC
- Full-time
…product launches, retail spaces and roadshow events. You will lead our in-house creative team of designers, photo/video content creators, setting a clear creative vision working closely…
Added 7 hours ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
As a Test Lead for small complexity initiatives, accountable for implementing effective test strategies and plans, test design / development test case automation and test execution to…
Added 8 hours ago
Manager, CAPA
Velan Inc.
Montreal, QC
Reporting to the Director, Quality assurance, the function is responsible to lead a team to deploy Corrective and Preventive Action (CAPA) program covering internal and supplier related…
Added 8 hours ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
The primary objective is to lead and coordinate the Production Team in production of clinker and cement in accordance with the safety, environmental, quality and quantity objective for the…
Added 8 hours ago
Service Account Executive - Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
…agreements, small projects, and managed services, and cyber…
Added 8 hours ago
AT
lead data scientist
ApoSys Technologies Inc.
Mississauga, ON
- Full-time
Conduct reviews to assess quality assurance practices, software products and information systems
Added 8 hours ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
BC · British Columbia, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 9 hours ago
LC
Associate Product Manager, President's Choice & no name
Loblaw Companies Limited
Brampton, ON
- Full-time
…maintain customer satisfaction while unlocking value. You will lead collaborative efforts with various teams including vendors, product developers, quality assurance, and sourcing, to drive…
Added 9 hours ago
GC
Execution Project Manager
Giffen Consulting
Saskatoon, SK
- Full-time
Lead and support execution of the SX Fire Suppression System Project through construction, commissioning, operational readiness, and handover.

Pentangle Tech Services | P5 Group

Warranty Engineer

Markham, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Summary

The Warranty Engineer is responsible for overseeing the day-to-day warranty tickets, preparing reports, driving parts and cost related analysis.

Key Responsibilities

•Understand customer warranty agreements and requirements.

•Track incoming warranty returned parts ensuring that customer response timing requirements are being met.

•Assist in swift implementation of containment actions, engaging necessary Engineering or Manufacturing personnel.

•Work with a team to generate problem solving reports (8D, 5Y, Fishbone, Is/Is not, etc.) that may be shared with internal or external customers, and be capable to engaging relevant functions into problem solving, such as Quality, Engineering etc

•Work directly with customers to report, problem solve and help reduce warranty concerns with end users of Magna produced products.

•Generate warranty presentations for management and customers to increase awareness, establish priorities and get buy-in on appropriate actions.

•Guide Warranty Technicians to determine proper warranty analysis methods and review results.

•Participate in CIP (Continuous Improvement Processes) activities. May work on projects involving cost reduction, warranty reduction, or evaluation of new equipment, etc.

•Maintain customer charges trackers, analyse debit notes be a decision maker for those charges acceptance/rejections within requirements set

•Develop and Maintain troubleshooting Work Instructions, Provide trainings for other technicians

•Support with any other assignments in Quality Assurance Laboratory

Key Qualifications/Requirements

Education

•Electrical or Mechanical Engineering Degree

Experience

•Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience

•Knowledge of OEM warranty systems including PRAS+, EWT, WIS, PartLink, PRTS is a plus

•Ability to communicate with external customers and suppliers, occasionally in times of high visibility/increased pressure.

•Ability to lead a team and drive continuous improvement

•Proven experience working with cross functional teams to complete daily tasks and projects.

•Effective communication skills to collaborate with Customer and internal stakeholders

•Knowledge/experience of Microsoft Office (Word, Excel, PowerPoint, Project)

•Strong problem-solving skills to identify and troubleshoot issues that may arise.

•Ability to travel occasionally to customer locations

Apply About employer

More about this job

Responsibilities

Manage warranty tickets and returned parts, analyze warranty costs and customer charges, and ensure customer response requirements are met. Coordinate containment and problem-solving activities with customers and internal teams, guide technicians, prepare reports and presentations, and support continuous improvement.

Requirements

Requires an electrical or mechanical engineering degree and at least 1.5 years of relevant engineering or hardware/software troubleshooting or development experience. Candidates should have strong problem-solving and communication skills, experience collaborating across functions and leading teams, Microsoft Office knowledge, and the ability to travel occasionally; familiarity with OEM warranty systems is a plus.

Skills

Warranty Management
Customer Communication
Root Cause Analysis
Problem Solving
8D Reporting
5 Whys
Fishbone Analysis
Containment Actions
Parts and Cost Analysis
Continuous Improvement
Team Leadership
Cross-Functional Collaboration
Troubleshooting
Microsoft Office
Warranty Systems
Technical Training

Visa sponsorship

Not detected in the job text

Keywords

Warranty Tickets
Warranty Agreements
Returned Parts
Containment Actions
8D
5 Whys
Fishbone Analysis
Is/Is Not Analysis
Root Cause Analysis
Warranty Cost Analysis
Debit Notes
Customer Charges
Cost Reduction
Warranty Reduction
Troubleshooting Work Instructions
Quality Assurance Laboratory
OEM Warranty Systems
PRAS+
EWT
WIS
PartLink
PRTS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Electrical Engineering
Mechanical Engineering

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