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Added 13 mins ago
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Senior Aeronautical Structural Engineer
ITPS (Canada) LTD
London, ON
- Full-time
ITPS Canada is seeking an experienced Senior Aeronautical Structural Engineer to support the design, development, modification, and certification of aircraft and airborne systems across a…
Added 26 mins ago
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Staff Optical Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
As a Staff Optical Design Verification Test (ODVT) Engineer, you will lead the comprehensive testing, validation, and performance characterization of the next generation of coherent…
Added 26 mins ago
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Engineering Director, IT Cooling
Brunel
Calgary, AB
- $180,000 to $230,000 CAD / year
- Full-time
Partner with the Principal Engineer and the Advanced Technology Group to define technology roadmaps, innovation strategies, and long-term technical direction.
Added 28 mins ago
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Process Engineer (EIT or P.Eng.)
Canadian Natural
Fort McMurray, AB
- Full-time
Make your mark while you grow your career! Are you a safety conscious Process Engineer with a passion to work in an operating environment? Canadian Natural is looking for you. You will be…
Added 28 mins ago
Electrician
INNIO
Welland, ON
We are seeking a skilled and motivated Manufacturing Controls Electrician to join our Production Testing team in Welland Ontario Canada, reporting to the Lead Production Test Engineer. In…
Added 43 mins ago
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Building Infrastructure Project Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Holding the title of professional engineer or having completed recognized continuing education in the building field is an additional asset.
Added 43 mins ago
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Senior P&C Engineer
CIMA+
Kelowna, BC · Vancouver, British Columbia
- $134,080 to $184,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 43 mins ago
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Senior P&C Engineer
CIMA+
Saskatoon, SK · Vancouver, British Columbia
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
Regina, SK
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
Saskatoon, SK
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Senior Maintenance Engineer
The Mosaic Company
Esterhazy, SK
- Full-time
The Maintenance Engineer provides in depth support for plant facilities mechanical or electrical systems (rotating and stationary) to increase the facility's overall reliability. Tasks…
Added 57 mins ago
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3rd Class Power Engineer
Teck Resources Limited
Trail, BC
- $45.56 to $50.41 CAD / hour
- Full-time
Teck Resources Limited is looking for a motivated and fully certified Third Class Power Engineer at our Trail Operations. Reporting to the Shift Leader, the Power Engineer is responsible…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
AB · Edmonton, AB
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
Kelowna, BC
- $134,080 to $184,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Aerospace Engineer - Electrical Systems Integration | Dorval / Montreal / Toronto
TechOrient Technology Services
Dorval, QC
- Full-time
are comfortable working in a team, and can interact with other functional areas, including airworthiness, manufacturing, and other engineering disciplines to achieve common goals,
Added 57 mins ago
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Quality Engineer
Brunel
Calgary, AB
- Full-time
Brunel is currently seeking a Quality Engineer to join a leading technology organization in Calgary, Alberta. As a Quality Engineer, you'll be a key part of the Quality team, using your…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
Vancouver, BC
- $134,080 to $184,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 57 mins ago
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Senior P&C Engineer
CIMA+
Calgary, AB
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 58 mins ago
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Project Manager
Rhyno Equity Group
Edmonton, AB
- Full-time
…logistics) and external parties (GC, EOR, architect, connection engineer, inspection agencies, installation subcontractors,…
Added 1 hour ago
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Process Engineer Co-op (STRATOS)
Carbon Engineering Ltd.
Squamish, BC
- $24 to $26 CAD / hour
- Temporary
The Process Engineer Co-op is responsible for supporting engineering activities at Carbon Engineering’s Innovation Centre and Oxy’s STRATOS Carbon Capture Plant. STRATOS is a groundbreaking…
Added 1 hour ago
VA
Aircraft Maintenance Engineer (AME) - Kingston
Voyageur Aviation
Kingston, ON
- Full-time
As a key member of the Line Maintenance team, the Aircraft Maintenance Engineer (AME) - Kingston, ON will report to Manager, Line Maintenance and will be responsible for performing and…
Added 1 hour ago
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Manufacturing Liaison
Platinum Trailers
St. Marys, ON
- $55,000 to $75,000 CAD / year
- Full-time
We're not necessarily looking for an engineer. We're looking for someone who has "been there and done that" on the production floor, understands the challenges faced by manufacturing teams,…
Added 1 hour ago
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Quality Assurance Supervisor
IMT Group
Port Colborne, ON
- $65,000 to $85,000 CAD / year
- Full-time
Post-secondary education in Quality, Engineering, Manufacturing Technology, Metallurgy, Industrial Technology, or a related field.
Added 1 hour ago
LC
Engineer - Process
Linamar Corporation
Guelph, ON
- Full-time
…statistical analysis software and computer-assisted design, manufacturing and machining (i.e. AutoCAD, CAD/CAM and…
Added 1 hour ago
LC
Mechanical Design Engineer- Continuous Improvement
Linamar Corporation
Guelph, ON
- Full-time
Mechanical Design Engineer, Continuous Improvement

Pentangle Tech Services | P5 Group

Warranty Engineer

Markham, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Summary

The Warranty Engineer is responsible for overseeing the day-to-day warranty tickets, preparing reports, driving parts and cost related analysis.

Key Responsibilities

•Understand customer warranty agreements and requirements.

•Track incoming warranty returned parts ensuring that customer response timing requirements are being met.

•Assist in swift implementation of containment actions, engaging necessary Engineering or Manufacturing personnel.

•Work with a team to generate problem solving reports (8D, 5Y, Fishbone, Is/Is not, etc.) that may be shared with internal or external customers, and be capable to engaging relevant functions into problem solving, such as Quality, Engineering etc

•Work directly with customers to report, problem solve and help reduce warranty concerns with end users of Magna produced products.

•Generate warranty presentations for management and customers to increase awareness, establish priorities and get buy-in on appropriate actions.

•Guide Warranty Technicians to determine proper warranty analysis methods and review results.

•Participate in CIP (Continuous Improvement Processes) activities. May work on projects involving cost reduction, warranty reduction, or evaluation of new equipment, etc.

•Maintain customer charges trackers, analyse debit notes be a decision maker for those charges acceptance/rejections within requirements set

•Develop and Maintain troubleshooting Work Instructions, Provide trainings for other technicians

•Support with any other assignments in Quality Assurance Laboratory

Key Qualifications/Requirements

Education

•Electrical or Mechanical Engineering Degree

Experience

•Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience

•Knowledge of OEM warranty systems including PRAS+, EWT, WIS, PartLink, PRTS is a plus

•Ability to communicate with external customers and suppliers, occasionally in times of high visibility/increased pressure.

•Ability to lead a team and drive continuous improvement

•Proven experience working with cross functional teams to complete daily tasks and projects.

•Effective communication skills to collaborate with Customer and internal stakeholders

•Knowledge/experience of Microsoft Office (Word, Excel, PowerPoint, Project)

•Strong problem-solving skills to identify and troubleshoot issues that may arise.

•Ability to travel occasionally to customer locations

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More about this job

Responsibilities

Manage warranty tickets and returned parts, analyze warranty costs and customer charges, and ensure customer response requirements are met. Coordinate containment and problem-solving activities with customers and internal teams, guide technicians, prepare reports and presentations, and support continuous improvement.

Requirements

Requires an electrical or mechanical engineering degree and at least 1.5 years of relevant engineering or hardware/software troubleshooting or development experience. Candidates should have strong problem-solving and communication skills, experience collaborating across functions and leading teams, Microsoft Office knowledge, and the ability to travel occasionally; familiarity with OEM warranty systems is a plus.

Skills

Warranty Management
Customer Communication
Root Cause Analysis
Problem Solving
8D Reporting
5 Whys
Fishbone Analysis
Containment Actions
Parts and Cost Analysis
Continuous Improvement
Team Leadership
Cross-Functional Collaboration
Troubleshooting
Microsoft Office
Warranty Systems
Technical Training

Visa sponsorship

Not detected in the job text

Keywords

Warranty Tickets
Warranty Agreements
Returned Parts
Containment Actions
8D
5 Whys
Fishbone Analysis
Is/Is Not Analysis
Root Cause Analysis
Warranty Cost Analysis
Debit Notes
Customer Charges
Cost Reduction
Warranty Reduction
Troubleshooting Work Instructions
Quality Assurance Laboratory
OEM Warranty Systems
PRAS+
EWT
WIS
PartLink
PRTS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Electrical Engineering
Mechanical Engineering

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