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Added 9 mins ago
VI
online marketing manager
Vestra Inet
Concord, ON
- From $65,000 CAD / year
- Full-time
- On-site
…technology solutions. We are seeking a motivated, strategic, and tech-savvy Online Marketing Manager with experience in SEO and AI innovations to lead our marketing team and drive the…
Added 41 mins ago
SD
Registered Pharmacy Technician - 15 Month Contract
Shoppers Drug Mart
Mississauga, ON
- Full-time
and/or lead special initiatives and projects as required by the Specialty Pharmacy Manager.
Added 41 mins ago
SD
Pharmacist - CPS
Shoppers Drug Mart
Burnaby, BC
- Part-time
Looking for a career that offers a peaceful and high-tech work environment? Look no further than Central Pharmacy Services, - where tranquility and innovation go hand in hand. Our workplace…
Added 42 mins ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Participate in program leadership meetings and support or lead product-related work, as appropriate.
Added 42 mins ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
Work effectively, with short lead times and changing customer demands
Added 42 mins ago
SD
Specialist, Pharmacovigilence
Shoppers Drug Mart
Mississauga, ON
- Full-time
Support or lead investigations of Deviation Reports for late case reporting and other noncompliant activities related to PSPs
Added 42 mins ago
SD
Director, Specialty Retail Programs
Shoppers Drug Mart
Mississauga, ON
- Full-time
Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7
Added 42 mins ago
SD
Project Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Lead cross-functional teams of Subject Matter Experts from key areas of the enterprise (e.g., Program Management, Operations, Pharmacy, Clinical, etc.) to understand potential project…
Added 1 hour ago
EC
Product Specialist- Circuit Breakers and OEM Integration
Eaton Corporation
Burlington, ON
- Full-time
Commercial Enablement: Lead the development of marketing and sales enablement materials such as price lists, application guides, product aids, catalogs, launch materials and electronic…
Added 1 hour ago
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Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
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Sr. Tech Lead - Application Development N 4D
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
B
Global Relationship Manager
BrightClaim
ON
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
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Sr. Developer - Application Development N 4B
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
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Global Relationship Manager- 3
BrightClaim
ON
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
B
Tech Lead - Application Development JAVA N 4C
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
B
Tech Lead - Application Development JAVA N 4C
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
B
Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 1 hour ago
S
Production Project Lead
Septodont
Cambridge, ON
- Full-time
The Production Project Lead is accountable to the Production Manager and is responsible for leading project work, special initiatives, and the successful integration of commercial…
Added 1 hour ago
S
Lead Hand III
Septodont
Cambridge, ON
- Full-time
The Lead Hand III is accountable to the Production Supervisor for all compounding or filling manufacturing activities occurring on the shift. This would refer to the operation of the unit,…
Added 2 hours ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 2 hours ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Recruter, encadrer et développer les compétences des responsables d'ingénierie, des responsables techniques (tech leads) et des ingénieurs.
Added 2 hours ago
SC
shift supervisor - Store# 22436, BROADWAY TECH CENTRE
Starbucks Coffee Company
Vancouver, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
A(
Director, Business Development
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
…looking for a data-driven growth architect who is ready to lead from the front - if that sounds like you, I’d love to hear from…
Added 2 hours ago
7
Manager, IT
7shifts
Saskatoon, SK
- $112,000 to $169,000 CAD / year
- Full-time
Lead and develop a small team, setting priorities, providing coaching and feedback, and creating an environment of curiosity, ownership, and continuous improvement

Pentangle Tech Services | P5 Group

Warranty Engineer

Markham, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Role Summary

The Warranty Engineer is responsible for overseeing the day-to-day warranty tickets, preparing reports, driving parts and cost related analysis.

Key Responsibilities

•Understand customer warranty agreements and requirements.

•Track incoming warranty returned parts ensuring that customer response timing requirements are being met.

•Assist in swift implementation of containment actions, engaging necessary Engineering or Manufacturing personnel.

•Work with a team to generate problem solving reports (8D, 5Y, Fishbone, Is/Is not, etc.) that may be shared with internal or external customers, and be capable to engaging relevant functions into problem solving, such as Quality, Engineering etc

•Work directly with customers to report, problem solve and help reduce warranty concerns with end users of Magna produced products.

•Generate warranty presentations for management and customers to increase awareness, establish priorities and get buy-in on appropriate actions.

•Guide Warranty Technicians to determine proper warranty analysis methods and review results.

•Participate in CIP (Continuous Improvement Processes) activities. May work on projects involving cost reduction, warranty reduction, or evaluation of new equipment, etc.

•Maintain customer charges trackers, analyse debit notes be a decision maker for those charges acceptance/rejections within requirements set

•Develop and Maintain troubleshooting Work Instructions, Provide trainings for other technicians

•Support with any other assignments in Quality Assurance Laboratory

Key Qualifications/Requirements

Education

•Electrical or Mechanical Engineering Degree

Experience

•Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience

•Knowledge of OEM warranty systems including PRAS+, EWT, WIS, PartLink, PRTS is a plus

•Ability to communicate with external customers and suppliers, occasionally in times of high visibility/increased pressure.

•Ability to lead a team and drive continuous improvement

•Proven experience working with cross functional teams to complete daily tasks and projects.

•Effective communication skills to collaborate with Customer and internal stakeholders

•Knowledge/experience of Microsoft Office (Word, Excel, PowerPoint, Project)

•Strong problem-solving skills to identify and troubleshoot issues that may arise.

•Ability to travel occasionally to customer locations

Apply About employer

More about this job

Responsibilities

Oversee warranty tickets and returned parts, analyze warranty costs and customer charges, and ensure customer response requirements are met. Coordinate containment and problem-solving activities with customers and internal teams, guide technicians, prepare reports and presentations, and support continuous improvement.

Requirements

Requires a degree in Electrical or Mechanical Engineering and at least 1.5 years of relevant engineering, troubleshooting, or development experience. Candidates should have strong problem-solving, communication, teamwork, and leadership abilities; familiarity with OEM warranty systems and Microsoft Office is beneficial, and occasional travel is required.

Skills

Warranty Management
Warranty Analysis
Customer Communication
Problem Solving
Root Cause Analysis
8D Reporting
5 Whys
Fishbone Analysis
Containment Actions
Continuous Improvement
Cost Analysis
Parts Analysis
Team Leadership
Cross-Functional Collaboration
Microsoft Office
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Warranty Tickets
Warranty Agreements
Returned Parts
Containment Actions
8D Reports
5 Whys
Fishbone Analysis
Is/Is Not Analysis
Root Cause Analysis
Warranty Cost Analysis
Customer Debit Notes
Quality Assurance
OEM Warranty Systems
PRAS+
EWT
WIS
PartLink
PRTS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Troubleshooting Work Instructions
Electrical Engineering
Mechanical Engineering
Customer Relations
Cross-Functional Teams

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