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Added 2 mins ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 16 mins ago
CE
Account Manager- Digital Sales
Corus Entertainment
Toronto, ON
- Full-time
Lead strategic ad sales and innovative solutions conversations with agencies, client direct teams, to identify and develop new/existing business opportunities.
Added 17 mins ago
Account Manager, Programmatic Sales
Corus Entertainment
Toronto, ON
Lead strategic ad sales and innovative solutions conversations with agencies, client direct teams, to identify and develop new/existing business opportunities.
Added 32 mins ago
TT
Customer Service Administrator
TTM Technologies
Toronto, ON
- Full-time
Added 32 mins ago
TI
Quality Technician 3
TTI, Inc.
Georgina, ON · Ontario Service Hub
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 47 mins ago
C
Executive Assistant
Ciena
Ottawa, ON
- Full-time
Coordinate and facilitate complex internal and external meetings, including large-scale all-hands calls, tech forums, and senior leadership summits, ensuring alignment, preparation, and…
Added 47 mins ago
UH
Timber-Tech Group of Companies - Account Manager
UpSourced HR
Calgary, AB
- Full-time
Serve as a knowledgeable resource on the full Timber-Tech Group of Companies portfolio including: Timber-Tech Truss, Timber-Tech Brydon Stairs, and Timber-Tech Building Solutions across the…
Added 1 hour ago
EI
CapEx/EPC Project Manager
Ecolab Inc.
Calgary, AB
- Full-time
Project Lifecycle Delivery: Lead end-to-end delivery of capital infrastructure and EPC-style projects from feasibility and Front-End Engineering Design through procurement, construction,…
Added 1 hour ago
C
Executive Assistant
Ciena
Canada
- Full-time
Coordinate and facilitate complex internal and external meetings, including large-scale all-hands calls, tech forums, and senior leadership summits, ensuring alignment, preparation, and…
Added 1 hour ago
E
Senior Product Support Professional
Ericsson
Ottawa, ON
- Full-time
As the tech firm that created the mobile world - and with more than 54,000 patents to our name - we’ve made it our business to make a mark. When joining our team at Ericsson, you are…
Added 1 hour ago
RT
Business Development Associate
Rival Technologies
Vancouver, BC
- Full-time
Rival Technologies is the tech arm of Rival Group and the team behind an enterprise-grade conversational insights platform that helps brands get closer to their customers through…
Added 1 hour ago
JE
Senior Electrical Designer
Juno Engineering Canada Inc.
Calgary, AB
- Full-time
Lead multidisciplinary model & drawing reviews (30/60/90 % and IFC) focusing on drawing clarity, clash resolution, and constructability.
Added 1 hour ago
C
Executive Assistant
Ciena
Ottawa, ON
- Full-time
Coordinate and facilitate complex internal and external meetings, including large-scale all-hands calls, tech forums, and senior leadership summits, ensuring alignment, preparation, and…
Added 1 hour ago
TN
Roofing Sales Representative
Top Notch Roofing Inc
Chilliwack, BC
- $120,000 to $210,000 USD / year
- Full-time
Tech-savviness with CRM or mobile business apps
Added 1 hour ago
G
Account Executive, Personal Lines
Gallagher
Mississauga, ON
- $44,000 to $86,000 USD / year
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
Added 1 hour ago
G
Account Executive, Personal Lines
Gallagher
Hamilton, ON
- $44,000 to $86,000 USD / year
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
Added 1 hour ago
Experienced Personal Equipment Service Technician
Vail Resorts
Whistler, BC
Come to work at a world-class rental shop and enjoy the best benefits package in the industry. As a Service Tech, you will provide our guests with equipment services, and information for…
Added 2 hours ago
PH
Cath Lab Cardiovascular Technologist
Providence Healthcare
Vancouver, BC
- Other
PHC is hiring casual Cath Lab Cardiovascular Technologist! Reporting to the Medical Radiation Tech, Catheterization Lab Leader, (and under the direction of Cardiologists) performs…
Added 2 hours ago
AW
Account Manager
Atlas Workwear
Oakville, ON
- Full-time
We are seeking a high-energy, ambitious Account Manager to lead our growth across Eastern Canada. If you are a natural winner, tech-savvy, and ready to capture a massive, untapped market…
Added 2 hours ago
ES
Cloud Engineer
Euna Solutions
ON · Oakville, Ontario
- Full-time
Lead cloud infrastructure projects end-to-end, from architecture decisions through successful delivery
Added 2 hours ago
EL
ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
ELYSIS LP
Montreal, QC
- Full-time
Added 2 hours ago
BT
Account Executive - Full-Cycle (North America)
Botpress Technologies Inc.
Montreal, QC
- Full-time
Multi-thread your deals. Our buyer rarely signs alone - you'll need the support leader, their ops lead, and the technical stakeholder behind both
Added 2 hours ago
BB
Associé(e) principal(e) aux ventes - Ordinateurs / Senior Computer Sales Associate
Best Buy Canada
Brossard, QC
- Full-time
Share your passion for tech and your product knowledge
Added 3 hours ago
TI
vCIO
Techify Inc.
Toronto, ON · North York, ON
- $105,000 to $155,000 CAD / year
- Full-time
…AI is reshaping the consulting landscape, and wants to help lead that transformation for both our clients and our internal…
Added 3 hours ago
DE
SYSTEMS INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
- Full-time
Comparable Job Titles: Lead Installation Technician, Senior Installer, Lead AV Technician, or Senior Systems Technician.

Pentangle Tech Services | P5 Group

Warranty Engineer

Markham, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Title: Warranty Engineer

Location: Markham, Canada

Duration: Contract

Role Summary

The Warranty Engineer is responsible for overseeing the day-to-day warranty tickets, preparing reports, driving parts and cost related analysis.

Key Responsibilities

•Understand customer warranty agreements and requirements.

•Track incoming warranty returned parts ensuring that customer response timing requirements are being met.

•Assist in swift implementation of containment actions, engaging necessary Engineering or Manufacturing personnel.

•Work with a team to generate problem solving reports (8D, 5Y, Fishbone, Is/Is not, etc.) that may be shared with internal or external customers, and be capable to engaging relevant functions into problem solving, such as Quality, Engineering etc

•Work directly with customers to report, problem solve and help reduce warranty concerns with end users of Magna produced products.

•Generate warranty presentations for management and customers to increase awareness, establish priorities and get buy-in on appropriate actions.

•Guide Warranty Technicians to determine proper warranty analysis methods and review results.

•Participate in CIP (Continuous Improvement Processes) activities. May work on projects involving cost reduction, warranty reduction, or evaluation of new equipment, etc.

•Maintain customer charges trackers, analyse debit notes be a decision maker for those charges acceptance/rejections within requirements set

•Develop and Maintain troubleshooting Work Instructions, Provide trainings for other technicians

•Support with any other assignments in Quality Assurance Laboratory

Key Qualifications/Requirements

Education

•Electrical or Mechanical Engineering Degree

Experience

•Minimum 1.5 years of relevant engineering and/or hardware/software troubleshooting/development experience

•Knowledge of OEM warranty systems including PRAS+, EWT, WIS, PartLink, PRTS is a plus

•Ability to communicate with external customers and suppliers, occasionally in times of high visibility/increased pressure.

•Ability to lead a team and drive continuous improvement

•Proven experience working with cross functional teams to complete daily tasks and projects.

•Effective communication skills to collaborate with Customer and internal stakeholders

•Knowledge/experience of Microsoft Office (Word, Excel, PowerPoint, Project)

•Strong problem-solving skills to identify and troubleshoot issues that may arise.

•Ability to travel occasionally to customer locations

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More about this job

Responsibilities

Manage warranty tickets and returned parts, analyze warranty costs and customer charges, and ensure customer response requirements are met. Coordinate containment and root-cause problem-solving activities, communicate findings to customers and management, and guide technicians while supporting continuous improvement.

Requirements

Requires a degree in Electrical or Mechanical Engineering and at least 1.5 years of relevant engineering or hardware/software troubleshooting or development experience. Candidates should have strong problem-solving, communication, and cross-functional collaboration skills; OEM warranty system knowledge and Microsoft Office experience are advantageous, and occasional travel may be required.

Skills

Warranty Management
Warranty Analysis
Problem Solving
Root Cause Analysis
Customer Communication
Cross-Functional Collaboration
Continuous Improvement
Cost Analysis
Parts Analysis
Team Leadership
Troubleshooting
Technical Reporting
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Warranty Tickets
Warranty Agreements
Returned Parts
Containment Actions
8D
5Y
Fishbone Analysis
Is/Is Not Analysis
Root Cause Analysis
Customer Reporting
Warranty Presentations
Warranty Technicians
Cost Reduction
Warranty Reduction
Customer Charge Trackers
Debit Notes
Troubleshooting Work Instructions
Quality Assurance Laboratory
OEM Warranty Systems
PRAS+
EWT
WIS
PartLink
PRTS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project

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