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Added 1 min ago
J&
Experienced Analyst Technical Product Manager
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 16 mins ago
Senior Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Quebec, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…parent company of WSI™, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a…
Added 16 mins ago
TT
Business intelligence & Data Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a(n) Business Intelligence & Data Analyst to play a key role in transforming data into actionable insights that drive decision-making across Merchandising and Merchandise…
Added 46 mins ago
UO
Information Security Analyst
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Information Security, the Information Security Analyst is responsible for the operation, investigation, and enforcement of IT and information security systems and…
Added 1 hour ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a…
Added 1 hour ago
D
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 1 hour ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
A
Information Technology - Senior Solution Systems Analyst/Solutions System Analyst, Omni Technology
Aritzia
Vancouver, BC
- Full-time
…implementing, and continuously improving omnichannel technology solutions. As the Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology, you will turn business…
Added 1 hour ago
WMS Software Developer [OPERATIONS TECHNOLOGY]
HelloFresh
Toronto, ON
1–3 years of software development, systems support, or technical analyst experience, ideally in supply chain, logistics, or manufacturing, preferably WMS
Added 1 hour ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
…Appnovation builds AI products, delivers enterprise AI and digital solutions, and co-invests with clients to bring new AI products to…
Added 2 hours ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
The Analyst, Market Insights Intern will be part data-scientist and part developer, with a keen curiosity about business. In this role, the Analyst will work at the intersection of business…
Added 2 hours ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking…
Added 2 hours ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
As the Analyst, Data Quality & Governance, you will collaborate with data owners, stewards, and custodians across our organization to ensure that the content, structure, and context of all…
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Ottawa, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 3 hours ago
RI
Senior Business Analyst – ERP/EAM Transformation (Oracle Fusion / IBM Maximo)
Raas Infotek
AB · Edmonton, AB
- Contract
Job Role: Senior Business Analyst – ERP/EAM Transformation (Oracle Fusion / IBM Maximo)
Added 4 hours ago
D
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of…
Added 4 hours ago
IF
Security Analyst II – Azure AD
Intact FC
Vancouver, BC · Mississauga, ON · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
We are currently looking for a Security Analyst II – Azure AD to join the Identity and Access Management (IAM) team!
Added 4 hours ago
Service Analyst
Government of Alberta
AB
The Service Analyst is responsible for multiple product project supports that enable integrated product development in line with overarching GoA frameworks and facilitate product…
Added 4 hours ago
MC
Oracle QA Analyst
MatchBox Consulting Group
Vancouver, BC
- Contract
MatchBox Consulting Group is currently seeking an Oracle QA Analyst for a 6 month contract role with a client of ours located in Vancouver. Hybrid role - Metro Vancouver candidates only!
Added 4 hours ago
JA
Software Analyst
JR Automation
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 4 hours ago
Marketing Operations Analyst
D2L
Canada
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a…
Added 4 hours ago
SL
Student, Data Analyst (Winter-Summer-Fall 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Data and Analytics, the Data Analyst Co-op will be responsible for the maintenance analytical solutions for the Sunlife Private Wealth team. As a member of the…
Added 5 hours ago
TT
NetSuite Administrator
TransCanada Turbines
Airdrie, AB
- Full-time
We are seeking an NetSuite Administrator/IT Business Analyst who can seamlessly blend business knowledge with technical expertise to drive efficient and effective IT solutions within our…

People Corporation

Bilingual IT Support Analyst

Laval, QC, Canada
QC - PC Laval, Canada

The base salary for this position is between $60,000 - $70,000 annually. · Full-time

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Job details

Pay: The base salary for this position is between $60,000 - $70,000 annually.
Job type: Full-time
Experience: Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a key component of the local IT infrastructure team, resolving complex hardware, software, and network issues while ensuring seamless communication in both designated corporate languages (typically English and French).

The Bilingual IT Support Analyst will:

Provide comprehensive Tier 1 and Tier 2 technical resolution and troubleshooting face-to-face, fluently adapting to the user's preferred language.
Install, configure, stage, test, and maintain desktop PCs, laptops, mobile devices, local printers, and peripheral business hardware.
Diagnose and resolve standard enterprise application errors, operating system flaws (Windows, macOS), and user access issues.
Log, track, update, escalate, and resolve user requests in accordance with strict Service Level Agreements (SLAs) using enterprise IT Service Management (ITSM) systems.
Assist with basic local network routing, Wi-Fi connectivity setups, Active Directory user account management, and multi-factor authentication resets.

To be successful as a Bilingual IT Support Analyst with People Corporation, you will need:

Complete professional, native, or near-native verbal and written fluency in both English and French
Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Demonstrated understanding of Microsoft Windows 10/11, macOS, Microsoft 365 core suites, Active Directory administration, and PC imaging utilities.
Superior interpersonal skills with a proven track record of maintaining calm, helpful communication during critical systems downtime.

What’s in It for You

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $60,000 - $70,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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More about this job

Responsibilities

The analyst provides Tier 1 and Tier 2 technical support to end-users at their physical workspaces, resolving hardware, software, and network issues. They are also responsible for installing and maintaining desktop equipment while managing user requests through enterprise ITSM systems.

Requirements

Candidates must possess native or near-native fluency in both English and French and have 1 to 3 years of hands-on technical desk support experience. Proficiency in Windows, macOS, Microsoft 365, and Active Directory administration is required.

Skills

Technical support
Troubleshooting
Hardware installation
Software configuration
Network routing
Wi-Fi connectivity
Active Directory
Multi-factor authentication
Windows 10/11
MacOS
Microsoft 365
ITSM systems
Bilingualism
Customer service

Benefits

Extended health care
Dental benefits
Retirement savings plan
Health and wellness offerings
Mental health programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Desktop Engineering
Workstation Configuration
Windows 10
Windows 11
MacOS
Microsoft 365
Active Directory
PC Imaging
ITSM
SLA
Network Routing
Wi-Fi
Multi-factor Authentication
Hardware Maintenance
Technical Troubleshooting
Bilingual
Customer Support

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