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Added 14 mins ago
Policy Analyst
Government of Alberta
AB
The Ministry of Education and Childcare support Alberta's children, students, families, educators, and service providers by advancing quality learning and care opportunities from early…
Added 14 mins ago
R
Financing Specialist
RBC
Langley (District), BC · Vancouver, BC
- Full-time
…commercial banking team with portfolio management and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice.…
Added 14 mins ago
TC
Credit Analyst - Surety
Travelers Canada
Dartmouth, NS
- Full-time
The Credit Analyst, Contract Surety position provides an opportunity to build a unique and successful career within a highly specialized niche of the insurance industry. Analyze financial…
Added 14 mins ago
D
Marketing Operations Analyst
D2L
Canada
- Full-time
The Marketing Operations Analyst is a business owner, administrator, and super user of the systems that power our marketing and revenue engine. The core of the role is business ownership…
Added 14 mins ago
B
Banking Operations Analyst-Trade Settlements/DTC/CDS
BeachHead
Toronto, ON
- $17.6 to $27.7 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Banking Operations Analyst-Trade Settlements/DTC/CDS to provide day-to-day support across segregation, trade inputs and…
Added 14 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 14 mins ago
FC
Financial Analyst Sr
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
As the Financial Analyst Sr within the Emerging Distribution team, you will be reporting to the VP, Finance, and be a key contributor to complete the financial business cases for new…
Added 14 mins ago
TC
Financial Analyst – Trade Spend and Post Audit Claims
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The Financial Analyst – Trade Spend and Post Audit Claims manages over $2 million in annual customer post-audit claims, ensuring accurate validation, reconciliation, dispute resolution, and…
Added 45 mins ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
Eupraxia Pharmaceuticals is seeking a customer-focused full-time Intermediate onsite IT Service Desk Analyst to join our growing team in Vancouver. As a frontline technical support…
Added 45 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 45 mins ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Maintain strong working relationships with internal business partners and make quality referrals that support organizational objectives and strategic goals.
Added 45 mins ago
HN
Business Analyst
Horizon New Energy
Calgary, AB
- Full-time
…regulators, and local government officials to gain project…
Added 59 mins ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 1 hour ago
Manufacturing Analyst, Day Shift - (12-Month Contract)
CONA Services
Brampton, ON
The Manufacturing Analyst reports to the Manufacturing Systems Manager and supports the tracking and analysis of utility data, as well as project improvement development and execution at…
Added 1 hour ago
Manufacturing Analyst, Day Shift - (12-Month Contract)
CONA Services
Brampton, ON
The Manufacturing Analyst reports to the Manufacturing Systems Manager and supports the tracking and analysis of utility data, as well as project improvement development and execution at…
Added 1 hour ago
MF
Summer Intern 2027 - Asset Management Operations Technology)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 1 hour ago
Accounting Support Analyst
PBS Systems
Calgary, AB
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and…
Added 1 hour ago
A
RAMS Analyst
AtkinsRéalis
Calgary, AB
- Full-time
…belong and can thrive. We offer flexible work arrangements that support work-life balance, as well as employee resource groups to support our workforce. We apply an employment equity…
Added 1 hour ago
UO
Analyst, Industry Engagement and Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 1 hour ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Service Desk Supervisor, the Service Desk Analyst (Analyst) is a member of the Government of Nunavut’s (GN) Help Desk team that provides first-line technical support to GN…
Added 1 hour ago
SL
Analyst, Technical Support Services
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
The Analyst is a member of the Technical Services Support team within Digital Employee Experience. As part of the second-level IT support function, the role assists when Service Desk agents…
Added 1 hour ago
CF
Financial & Tax Reporting Analyst
CI Financial
Toronto, ON
- Full-time
The Mutual Fund & ETF Tax Analyst is responsible for supporting the tax operations, analysis and reporting requirements of mutual funds and exchange-traded funds (ETFs).
Added 1 hour ago
B
Senior Insolvency Analyst (Tax), Personal Debt Solutions
BDO
Langley (District), BC · Vancouver, BC · Hamilton, ON · Niagara Falls, ON · Peterborough, ON · Langley
- Full-time
Our offices are looking for a Senior Insolvency Analyst to support the Tax Center of Excellence. The role is responsible for coordinating, preparing and processing insolvency-related tax…
Added 1 hour ago
B
Senior Insolvency Analyst (Tax), Personal Debt Solutions
BDO
Calgary, AB · AB
- Full-time
Our offices are looking for a Senior Insolvency Analyst to support the Tax Center of Excellence. The role is responsible for coordinating, preparing and processing insolvency-related tax…
Added 2 hours ago
AC
Campaign Production Analyst
Air Canada
Toronto, ON
- Full-time
The Campaign Production Analyst plays a key role in the development and execution of Air Canada and Aeroplan campaigns in the email calendar. They drive the execution and advancement of…

People Corporation

Bilingual IT Support Analyst

Laval, QC, Canada
QC - PC Laval, Canada

The base salary for this position is between $60,000 - $70,000 annually. · Full-time

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Job details

Pay: The base salary for this position is between $60,000 - $70,000 annually.
Job type: Full-time
Experience: Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a key component of the local IT infrastructure team, resolving complex hardware, software, and network issues while ensuring seamless communication in both designated corporate languages (typically English and French).

The Bilingual IT Support Analyst will:

Provide comprehensive Tier 1 and Tier 2 technical resolution and troubleshooting face-to-face, fluently adapting to the user's preferred language.
Install, configure, stage, test, and maintain desktop PCs, laptops, mobile devices, local printers, and peripheral business hardware.
Diagnose and resolve standard enterprise application errors, operating system flaws (Windows, macOS), and user access issues.
Log, track, update, escalate, and resolve user requests in accordance with strict Service Level Agreements (SLAs) using enterprise IT Service Management (ITSM) systems.
Assist with basic local network routing, Wi-Fi connectivity setups, Active Directory user account management, and multi-factor authentication resets.

To be successful as a Bilingual IT Support Analyst with People Corporation, you will need:

Complete professional, native, or near-native verbal and written fluency in both English and French
Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Demonstrated understanding of Microsoft Windows 10/11, macOS, Microsoft 365 core suites, Active Directory administration, and PC imaging utilities.
Superior interpersonal skills with a proven track record of maintaining calm, helpful communication during critical systems downtime.

What’s in It for You

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $60,000 - $70,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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More about this job

Responsibilities

The analyst provides Tier 1 and Tier 2 technical support to end-users at their physical workspaces, resolving hardware, software, and network issues. They are also responsible for installing and maintaining desktop equipment while managing user requests through enterprise ITSM systems.

Requirements

Candidates must possess native or near-native fluency in both English and French and have 1 to 3 years of hands-on technical desk support experience. Proficiency in Windows, macOS, Microsoft 365, and Active Directory administration is required.

Skills

Technical support
Troubleshooting
Hardware installation
Software configuration
Network routing
Wi-Fi connectivity
Active Directory
Multi-factor authentication
Windows 10/11
MacOS
Microsoft 365
ITSM systems
Bilingualism
Customer service

Benefits

Extended health care
Dental benefits
Retirement savings plan
Health and wellness offerings
Mental health programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Desktop Engineering
Workstation Configuration
Windows 10
Windows 11
MacOS
Microsoft 365
Active Directory
PC Imaging
ITSM
SLA
Network Routing
Wi-Fi
Multi-factor Authentication
Hardware Maintenance
Technical Troubleshooting
Bilingual
Customer Support

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